I have been using Covent Garden FX for a number of years and can say the service is absolutely outstanding! I always deal with Mark. Although we’ve never met we always end up having a laugh about life... See more
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Contact info
30 Jubilee Market Hall, WC2E 8BE, London, United Kingdom
- 020 7240 9921
- enquiries@coventgardenfx.com
- www.coventgardenfx.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Very helpful
Very friendly, i didnt realise you got a better deal by pre odering, but lady very helpful and still gave me an amazing exchange rate, and beat all the other places i looked at online.
I have used CG Exchange many times but…
I have used CG Exchange many times but recently disappointed to be told the in person day rate is significantly less than online quoted surely the rate is fixed for that day. Next time will save by buying locally.
Highly recommend
Thank you for making my first currency purchase simple and easy. The rates are competitive and the process was quick and easy, Money arrived quite quick too. Highly recommend and will use again in the future.
Great Service every time
This is an efficient and trustworthy family-owned Bureau De Change which always offer extremely competitive currency exchange rates and service.
Highly recommended!
Many thanks
Reliable and Efficient
AN efficient company who listen to your needs. Just used them for the 3rd time and cash requested was duly delivered as promised. Well done.
I came across Covent Garden FX after…
I came across Covent Garden FX after logging on to my bank website to check the possibility of obtaining some US dollars. Having never used this company previously I was understandably sceptical but proceeded on the basis that it was one of many shown on a link issued from my bank. I registered and paid the sum due to purchase my currency and emails were received to confirm the purchase and when the currency would arrive. A few days later I tried to log on to their website but was unable to do so which caused me some concern. I telephoned and spoke to a young lady who confirmed everything was in order and my currency should arrive on 6th April. Whilst still concerned, I was prepared to wait to see how the situation developed and I am pleased to confirm my currency arrived this morning as promised. I have still given 5 stars despite the inability to login as all organisations can experience technical issues from time to time.
Honest and efficient, first class service
Excellent company to do business with. Speedy service, polite and efficient staff. Recommended, 5 star +
Perfect Service from Sam and Mark
Sam Newbury and Mark at Covent Garden FX were exceptional when it came to customer service. I asked for smaller denominations and they were more than happy to help me, absolutely perfect! Nothing was a problem for either of them. Will definitely use Covent Garden FX again
Great service
Easy online ordering process. Prompt email confirmation with clear guidance on process. Email subsequently received confirming dispatch with Royal Mail tracking details. Money delivered bang on schedule. This was my first time using Covent Garden FX for my holiday money. I researched and they offered the best exchange rate. I will definitely use them again.

Reply from Covent Garden FX
First Class Service.
Used for the first time. Straight forward, excellent rate, with no hidden charges - you get what it says in the adverts. One tiny thing - too many large denominations, making day to day transactions sometimes slightly embarrassing - 50 Euro note for a pint! Will most certainly use again.
The service was friendly
The service was friendly, efficient & I was kept informed at all times
Faultless Customer Service
I was dubious about ordering euros online but I have to say the service from this family owned company was faultless. Communication excellent and monies arrived as stated special delivery
I will certainly use them in the future

Reply from Covent Garden FX
Great service
Great service, money order was easy and arrived on time. Would use them again
Don't go anywhere else
I saved £235.00 compared to the Post Office buy back rate when I used Covent Garden FX to sell back 2910 EUROs!
I paid just £14 to send it via Royal Mail Special Delivery which included insurance for the full amount.
Covent Garden FX sent me an email to say they had received the Euro's I had sent them, from my posting at 11am to the money being in my current account took just 23 hours - amazing service.
An excellent service
An excellent service from a very well run company. The exchange rate is very good. I will certainly use them everytime from now on.
Ordered $ monday using comparison site…
Ordered $ monday using comparison site Covent garden fx were the best rate easy bank transfer asked to be delivered on the 11/11/21 money arrived as promised by post office excellent service highly recommend
Pleased customer!
I've used Covent Garden FX a few times and every time I have received a great service. Marco and Daisy are amazing. I would highly recommend this place for currency exchange, you probably won't find a better rate in London.
abs fantastic …
these guys abs fantastic even down to the lady on the phone who helped us with my bank transfer she was lovly .great rates money came dead on time abs fantastic will use again
Easy to use service with good rates
Easy to use service with good rates. Arrived on the date requested
First class service
An excellent service. Will certainly use them again. Very helpful people who made light of some difficulty we were having in completing our order. Money arrived just as we were informed it would.
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