Bought a Tablet online. Requested the Click and Collect. 1-2 hours were given to collect. As it was late in the evening I decided to collect the next morning. I turned up to collect, to be told that... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Always a most reliable shop for any IT needs. We bought / fixed and were advised on laptop and accessories over many years at Creative IT. They never fail to deliver. Great local business for Mullinga... See more
Have bought from Creative IT a few times now and always find them reliable. I bought an Apple iPhone 15 and the quality is excellent. The customer service is also very helpful. I ordered the wrong cab... See more
I wast really struggling with my 10+ year old gaming laptop. She was definitely on her last legs. By chance I rang Evan and his team to see if there was any hope of saving the machine, I didn't bel... See more
Company details
- Computer and Accessories Store
- Cell Phone Accessory Store
- Cell Phone Store
- Computer Repair Service
- Mobile Phone Repair Shop
Written by the company
Creative IT is a top-rated supplier of second user Smartphones, Tablets, Laptops & PCs based in Mullingar, Co. Westmeath, Ireland.
Contact info
Fitzroy House, Castle Street, N91 H73C, Mullingar, Ireland
- +353 44 93 81033
- customerservice@creative-it.ie
- www.creative-it.ie
4.8
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 25% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Very helpful person in store
Very helpful person in store
Quick and easy purchase
Friendly and knowledgeable!
January 28, 2026
Good company and great customer service
January 28, 2026
Great place for repairs and /or…
Great place for repairs and /or purchase.
Staff always knowledgeable and helpful.
January 28, 2026
Great service and helpful in explaining…
Great service and helpful in explaining all aspects of works to be done. Also good back up service regarding any issues after completing the job.
I would highly recommend them
January 16, 2026
Great service
January 26, 2026
Excellent repair service for tablet
Excellent repair service for tablet. Very happy with service.
January 19, 2026
Always a pleasure to deal with this…
Always a pleasure to deal with this business; the staff are so friendly and helpful and give you all the time you need. Highly recommend.
January 5, 2026
Great service!
Great service!
I bought a keyboard for my nephew from this shop, right before Christmas. Christmas is a busy time for these guys but they still had amazing service. Efficient , reassuring and simple. I would recommend going to these guys for any tech products
December 23, 2025
Long delivery times
The company’s online presence is misleading. It appears to be Irish and with a shop and repair facility in Mullingar.
It does not highlight that the items they sell online such as laptops etc have to be ordered by themselves from the Netherlands.
So I was very disappointed to discover that I would be waiting ten days for this laptop to get to me.
*** shipped on the 9th of January 2026…. latest update from FEDEX tracking states estimated delivery Monday 19th January. ***
January 14, 2026
Unprompted review
Reply from Creative IT
Thanks for your feedback — we appreciate you taking the time to share it.
We’d like to clarify that we are an Irish-owned business, based in Mullingar, with a physical shop, warehouse and repair facility here in Ireland. We also operate EU warehouse locations, which allows us to ship products efficiently across Europe and offer a wider range of refurbished devices.
Our normal delivery times are 1–3 business days with express shipping or 3–5 business days with standard delivery, which is met in the vast majority of cases. Unfortunately, on this occasion there was a delay with shipping, and we sincerely apologise for the inconvenience caused.
Your order shipped on Friday and is due for delivery today.
We understand how frustrating delays can be and will take your feedback on board. If there’s anything we can help with once your laptop arrives, please don’t hesitate to get in touch.
Gaming PC
Guys were friendly and easy to deal with. Organised a gaming PC in quick time prior to Christmas. Would have no problem whatsoever in recommending Creative IT. Thank you
January 5, 2026
Service was excellent and I highly recommend the company.any.
SERVICE WAS EXCELLENT AND I HIGHLY RECOMMEND THE COMPANY.
December 20, 2025
Excellent local company. Great service and value
Great customer service and very reasonable pricing. A pleasure to deal with.
January 2, 2026
Had an issue with an iPad I bought…
Had an issue with an iPad I bought there. Evan and his staff could not have been more helpful in getting the problem rectified in as quick a time frame as possible. Great customer service.
December 24, 2025
Top class service
Excellent . I got the right person and knew immediately I was dealing with somebody who had the EXPERIENCE and know how .
December 30, 2025
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