Paid for 1 day delivery took 2 months to arrive have moved house since then so haven't had my package contacted them to try and sort this had no response
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Never received my order. Several emails, chat messages on website and social media comments and no resolution. The only response I did get was on the chat message, and that was to say it had been fulf... See more
I bought from this website and never received my order. I emailed customer service and never got a reply and now they have the cheek to ask me for a review. Never buy from here as apparently they just... See more
I never recieved my order and contacted you numerous times concerning this but never heard back. So gave up and ordered elsewhere. About 5 weeks later they showed up with no explanation as to the reas... See more
Company details
Written by the company
Are you missing the menthol crushball cigarettes? why not try the UK's leading crush balls company. We sell 0000's weekly all over the world, so try the best flavoured capsules and find out for yourself what you are missing out on. Start with the best and forget the rest. The only crush balls company you should trust. So whether it's the mint or the menthol hit you have been missing since the ban or you want that extra flavour, then crushy balls are made for you. All our wonderful Crushy Balls capsules are made with 100% food essence and contains no harmful or toxic ingredients.
Contact info
17-19 Baythorpe Street, , BL1 8LJ, Bolton, United Kingdom
- 07456242061
- info@crushyballs.com
- www.crushyballs.com
No history of asking for reviews
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It took 1.5-2 months to get my order and…
It took 3-4 months to get my order and when it came it was wrong I’ve tried contacting them so many times for a refund but didn’t get a response
A store that won’t ship your order
A store that won’t ship your order, won’t reply you, won’t refund, well I guess this is a scam afterall
I never received them
Item not delivered
Item not delivered, (ordered 26th October) its been late coming a couple of times before and the customer service has been amazing but this time I sent a screenshot of my receipt and they still asked for the order number. I sent the order number over 24 hours ago and they've still not looked at the message. This is the last time I'll order from them, ive found the item cheaper on Amazon. Oh and just as a side note, the last time i thought an order was late, it turned out somebody had picked the envelope up and put it in my bedroom but the man I was speaking to said I'd signed for it, impossible as I wasn't even in the country and I didn't ask for signed for delivery so the postman must have signed for it himself!!
Ordered 2 weeks ago
Ordered 2 weeks ago. Shipping to the UK so should not take long, but still have not received order.
Customer support does not reply to emails or chat. I will be filing a chargeback soon with my bank within the next 2 weeks.
My order is 7875 if Crushy Balls team are reading this review.
This order was never received and…
This order was never received and Crushy Balls never responded to multiple emails. It has been over 2 months. Terrible business practice to not follow through on orders!!
Great to make mint/menthol cigarettes…
Great since mint/menthol cigarettes were banned, manual machine works brilliant once you get used to it, it's a simple but great gadget
Not a company to do business with.
I can't say how you did since I never received my order. Additionally, all of my efforts to contact your company went unanswered.
Its been a month
Its been a month, still no contact from your company so im filing a chargeback.
I NEVER received my purchase
I NEVER received my purchase. Ive emailed you over a month ago and NO response... extremely upset.
No customer service about my lost order
I’ve reached out multiple times about my purchase in September that I still haven’t received even though it’s been almost two months! and I still haven’t received any kind of message back from Crushy balls. Won’t be ordering again till this is resolved or I hear something from them.
I placed an order on Sept 7
I placed an order on Sept 7, 2023. I have not received my order. I have reached out through the "message us" function in their website, and I have sent several emails. Nothing,not one peep from them. My order number is 7704 and they have my money and I have nothing.
Great product and fast delivery.
I have the same experience as many…
I have the same experience as many others where I have sent multiple messages in their chat as well as many emails with no response. I hope that it's not a scam but certainly feels that way with all the other reviews. Unless they resolve their issues I would not recommend ordering from this company. My order number is 7803. I would be happy to change my review if contacted.
You never delivered
You never delivered. I emailed 2x asking about my order. I placed it August 17th and never heard anything back.
Scam. Buyer beware
I placed an order on Sept 30. 2 weeks later and I still have not received any information regarding shipping. I have called, emailed and sent a DM to their social media page. No response.
I’ll be filing fraud charges with my bank as they have already taken the money from my account but don’t have the decency to send the product or even provide an update.
I never received my most order or a…
I never received my most order or a reply to my repeated requests for an update via the Chat
I never received the last order what…
I never received the last order what happened to it not order any more tell I receive the last order thanks
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