Crystal Clear Concepts Reviews 91

TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

It took a total of ten days to have my document approved. I sent my bank statement for address verification, but they told me the resolution was too low. I sent a higher quality image and they rejecte... See more

Rated 1 out of 5 stars

I played a Dragon Gold slot game and won $275. I got an email two days later saying that game is geo restricted and my winnings got voided. The game was in the main lobby and I was able to spin withou... See more

Rated 1 out of 5 stars

Every time I reach out to them, I get the same response that is completely irrelevant to my issue. I asked about a missing deposit and they sent me the bonus terms. It took me three replies to finally... See more

Rated 5 out of 5 stars

Before getting our Crystal Clear Concepts water filtration our Frisco water smelled, tasted and looked NASTY! No matter what detergent we used we could never get our close to come out clean or smelli... See more

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Company details

  1. Home Services

Information provided by various external sources

Crystal Clear is a Whole Home Water Filtration Company that services the Dallas & Fort Worth Metroplex. Over the past 3 years Crystal Clear has seen revenue growth of 1009% and is among the top fastest growing privately held companies in the US according to INC magazine. Coming in at 502 for the year of 2018. Crystal Clear is in the early stages of a nationwide expansion through a dealer network and is projecting the current growth trend to continue well into 2020. The Company's core values are: Growth, Innovation and Impact. Our vision is to leverage our current growth and the innovations that we have already achieved to transform the Clean Water Industry. Crystal Clear Concepts is also a Beyond Profit company that believes in serving the needs of families around the world by tithing and through service projects. Our culture is driven by our desire to impact the lives of our employees, our customers and the world around us. We walk this out daily by sowing into the lives of our employees which in turn allows them to sow into our customers. The success this creates allows us to give back in a way that allows Crystal Clear Concepts and our employees to leave a lasting legacy through our impact.


Contact info

1.8

Poor

TrustScore 2 out of 5

91 reviews

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Rated 5 out of 5 stars

CRYSTAL CLEAR IS AWESOME!!

I would recommend Crystal Clear Concepts to anyone concerned about their health and wellness. It is a game changer. The representative was very informative. The installers Clayton and Chris were on time and friendly and very informative. They performed testing to make sure everything was ok before leaving. They were great!

December 3, 2018
Unprompted review
Rated 5 out of 5 stars

Dynamic Installation

The installation crew, Clayton, Chris, and Carlos, were great! They worked efficiently together and finished way faster than I expected. Answered all my questions and provided great service. All three are very professional and knew what they were doing.

November 30, 2018
Unprompted review
Rated 5 out of 5 stars

Westinghouse clean soft water

We were impressed with the Westinghouse clean water system presentation, and the great deal offered with the 5 years of pure cleaning products with essential oils. My wife and I have been talking about a clean water system for quite some time, with the hard water at our home, and the deal they presented to us finally made it a reality to have clean soft water for all of our household water needs. Clayton and Chris showed up within the appointed time for installation, and were professional and courteous. We're happy to do business with this Christian corporation.

November 29, 2018
Unprompted review
Rated 5 out of 5 stars

System Works Great

System works great. The water in my city has a very heavy chlorine smell and taste, however that's been resolved with the water softener installed by Crystal Clear Concepts.

Josh Boushee came out for a service call and initiated the 6 month cleaning process to clear anything that may be in the filter. He was friendly and quickly completed the tasks necessary.

November 15, 2018
Unprompted review
Rated 5 out of 5 stars

Kyle and his team provided excellent…

Kyle and his team provided excellent customer service and installation. I am very please and excited to have clean water in my home for my family.

Kudos to his team and to the Crystal Clear Concept Company.

I highly recommend the company

Thank you again.

November 14, 2018
Unprompted review
Rated 4 out of 5 stars

On 11-7-18 at 10:30 a.m

On 11-7-18 at 10:30 a.m. Ray and Mason from Crystal Clear arrived to install new water system. They were very courteous, informative and answered what questions I had. After two hours the system was up and going. Mason told my sons and I how the system works and what to do with maintenance with the salt etc. They did wonderful job on the installation. I look forward living healthy.

November 7, 2018
Unprompted review
Rated 5 out of 5 stars

Tim came to my house and did the water…

Tim came to my house and did the water test. He was very knowledgeable and very well informed on the merchandise. I made the purchase and very happy that I did. I am very pleased with how my water taste and best of all do not have that sticky feeling when I get out of the shower. I would recommend if ithere is anyway possible purchase this system.

November 6, 2018
Unprompted review
Rated 5 out of 5 stars

Maintenance

Josh was awesome! He came out and checked everything out. He was personable and walked us through everything. He also filled up our salt and really put in the extra effort to make us happy.

November 1, 2018
Unprompted review
Rated 5 out of 5 stars

Impressed

I was very impressed with the installation crew. I have very rocky soil and they dug right through it. You can hardly tell where they dug. They are highly efficient and explained every stupid question I asked very thoroughly. Thanks guys!

October 31, 2018
Unprompted review
Rated 5 out of 5 stars

Installers Clayton, Chris and Kane.

Clayton, Chris and Kane are here installing our system. They explained everything, and did a great job. I was very impressed with the fact that they used tarps as they dug up the water line, and cleaned up everything. Great guys, and we are very happy with their great customer service!

October 30, 2018
Unprompted review
Rated 5 out of 5 stars

Josh dropped by to do a followup water…

Josh dropped by to do a followup water check. He found that everything is running as it should. Our water is clean and as good as it's supposed to be. He informed me of a program that is provided for maintenance. He gave me a free bag of salt for filling out the survey.

October 29, 2018
Unprompted review
Rated 5 out of 5 stars

Installers and water tester are FABULOUS!

My water tester Paul was very informative and personable. Then I had 3 amazing installers: Josh, Darian, and Preston. These guys came out the same day installed the system and were so professional and nice they did a great job and left things nice and clean. Great experience!!!

October 24, 2018
Unprompted review
Rated 5 out of 5 stars

Josh is very professional

Josh is very professional. Works very hard. Very nice personality wise. Clayton works hard too. Preston is a good worker also. All very mannerly yes ma’am and can we help you with anything? They are the kind of people you need for work.

October 23, 2018
Unprompted review
Rated 5 out of 5 stars

Move and Reinstall

Move and Reinstall - Awesome Job!

Josh and David: Thanks y'all for coming out and installing in our home. Great service, and awesome timing. We're super excited and thankful for the free move!

October 19, 2018
Unprompted review
Rated 5 out of 5 stars

Install was a success

Josh,and Clayton from crystal clean did a wonderful job were very professional clean things up t the way they found it I be telling people about them

October 17, 2018
Unprompted review

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