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I played a Dragon Gold slot game and won $275. I got an email two days later saying that game is geo restricted and my winnings got voided. The game was in the main lobby and I was able to spin withou... See more
Every time I reach out to them, I get the same response that is completely irrelevant to my issue. I asked about a missing deposit and they sent me the bonus terms. It took me three replies to finally... See more
Before getting our Crystal Clear Concepts water filtration our Frisco water smelled, tasted and looked NASTY! No matter what detergent we used we could never get our close to come out clean or smelli... See more
Company replied
Company details
Information provided by various external sources
Crystal Clear is a Whole Home Water Filtration Company that services the Dallas & Fort Worth Metroplex. Over the past 3 years Crystal Clear has seen revenue growth of 1009% and is among the top fastest growing privately held companies in the US according to INC magazine. Coming in at 502 for the year of 2018. Crystal Clear is in the early stages of a nationwide expansion through a dealer network and is projecting the current growth trend to continue well into 2020. The Company's core values are: Growth, Innovation and Impact. Our vision is to leverage our current growth and the innovations that we have already achieved to transform the Clean Water Industry. Crystal Clear Concepts is also a Beyond Profit company that believes in serving the needs of families around the world by tithing and through service projects. Our culture is driven by our desire to impact the lives of our employees, our customers and the world around us. We walk this out daily by sowing into the lives of our employees which in turn allows them to sow into our customers. The success this creates allows us to give back in a way that allows Crystal Clear Concepts and our employees to leave a lasting legacy through our impact.
Contact info
2004 N Hwy 360, 75050, Grand Prairie, United States
- 8177780642
- info@crystalclearconcept.com
- www.crystalclearconcept.com
1.8
Poor
91 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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I was impressed with this team's…
I was impressed with this team's professionalism and hard work. They worked up until 9:30pm without complaint. In fact, they genuinely had great comments about their company and worked great as a team. A homeowner would be fortunate for Josh, Darien, Preston, Trevor, and Carlos to come and install a crystal clear system.
September 18, 2018
Unprompted review
Reply from Crystal Clear Concepts
Jessica - we love having Josh, Darien, Preston and Trevor on our team! Thank you so much for taking the time to write up this review about their performance and our system. Be sure to let us know what you think about the clean water! It taste great- don't you think?
Just had Josh come out and fix a water…
Just had Josh come out and fix a water leak on our installation, he did an amazing and very professional job, very happy with his service!
September 17, 2018
Unprompted review
Reply from Crystal Clear Concepts
Luis - sorry that the system was leaking and happy that Josh was able to fix it so fast! Thank you for the kind words about Josh's performance. We will be sure to let him know. Thanks!
Crystal Clear Concepts installers/ tester rep.
Crystal Clear Concepts installers
Josh Boushee, Clayton and Preston very professional installers.
We enjoy their customer services. They love what they do. They made the
Needam very comfortable. They were very informative.
Crystal Clear Concepts does good work
I was very amaze of the tested with Tim Newkirk
I learn lot about my water. Tim was very Professional. I enjoy his service.
September 13, 2018
Unprompted review
Reply from Crystal Clear Concepts
Charlene - We love clients like you! Thank you so much for the kind words about our employees. We will be sure to tell each and everyone of them how great they are doing!
Crystal Clear Water
Great, Alex was more than courteous and informative. Even offered to put us on Auto-Reminder to follow up for any questions.....2 Thumbs Up
September 11, 2018
Unprompted review
Reply from Crystal Clear Concepts
Jermaine - thank you for writing up the review about Alex. We'll be passing this onto him and let him know how amazing he is. Thanks!
Alex is the technician that came and…
Alex is the technician that came and resolved our issue. We are very please with the system, as well as the all around customer service from the company. They are very prompt and attentive.
September 10, 2018
Unprompted review
Reply from Crystal Clear Concepts
Denny - Sorry it has taken us so long to respond to your amazing review. Thank you so much for the review and we are so happy to serve you and provide clean water for you and your family.
Great system!!
We have had the system for over and year and love it. Water tastes better, shower and toilets are cleaner and the system takes very little maintenance. We just had our annual service done by Alex and he was great. Highly recommend this system.
September 10, 2018
Unprompted review
Reply from Crystal Clear Concepts
Thank you so much Stacey for the amazing review.
Before getting our Crystal Clear…
Before getting our Crystal Clear Concepts water filtration our Frisco water smelled, tasted and looked NASTY! No matter what detergent we used we could never get our close to come out clean or smelling clean. Now we love drinking our water (pretty much all we drink now) and have saved a ton on not having to buy water bottles or fabric softener. Plus our laundry comes out clean now and our dishes no longer have spots after washing them. The technician Alex came out today to do a 6 month maintenance on the filtration system and was very friendly and did it fast. Getting this filtration system was worth the investment.
September 7, 2018
Unprompted review
Reply from Crystal Clear Concepts
@alberto - what a great review and thank you so much for the kind words! We are so pleased to help your family save money and provide fresh clean water. It's amazing how clean water can effect your entire house hold! Thank you for the review!
Alex, Crystal Clear
Alex was very helpful. Excellent job. Many thanks. Loving my system
September 7, 2018
Unprompted review
Reply from Crystal Clear Concepts
@Jeanne - thank you for the kind words! We love changing lives and providing clean water for you and your home.
The water tastes different in my house…
The water tastes different in my house now. I'm not worried about my kids drinking or taking a bath in bad chlorine water anymore.
Install was professional and reasonably quick. I had a small issue with a flower bed after the install, but Crystal Clear made sure to replace and fix the grass around the install. They went the extra mile.
May 4, 2018
Unprompted review
Reply from Crystal Clear Concepts
@James thank you so much for taking the time to write up a review about your experience with us. We love to hear from our customers and we're so happy your are apart of the Crystal Clear family. Please do not hesitate to call us if you have any further questions.
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