Currencies 4 You Reviews 

255
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I have used a number of currency exchange companies in the past but met Prem at a seminar and thought I would try Currencies4You. I must say I was very impressed. Opening an account was painless and m... See more

Rated 5 out of 5 stars

Reliable service and always getting strong rates. Helped me keep up to date on USDGBP moving and was able to secure the forward rate we needed for our purchases. Jason has always been there wheneve... See more

Rated 5 out of 5 stars

There are a number of reasons to rate C4U 5 stars, their knowledge of the market is great they utilise this to create a bespoke plan for your currency conversions. Prem and his team are excellent... See more

Rated 5 out of 5 stars

Excellent experience with this company! The team is always amazing, helpful, and quick to respond. Everything is handled professionally and efficiently. Money transfers are very fast, usually within... See more

Company details

  1. Finance Broker

Written by the company

We help our clients achieve more by providing competitive rates on their international transfers in over 140 currencies.


Contact info

4.9

Excellent

TrustScore 5 out of 5

255 reviews

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No recent history of asking for reviews

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4.9

All reviews

(255)

29 reviews in the last 12 months

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Rated 5 out of 5 stars

Exceptional service!

What an exceptional service from start to finish! My mind was put at ease from the very beginning through setting up my account to receiving my funds in my overseas account. I can’t thank the whole team enough for the excellent communication throughout and safe transfer of my funds. Thank you Currencies 4 You Team!

June 28, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent Service received every time

We have always received excellent service and advise from staff @ Currencies 4 You. Their responce to enquiries have been immediate, and this along with very competetive rates and friendly and helpful staff have made it simple to initiate currency exchanges. Highly recommend these guys.

Thank you again for a great service every time.

Bina

June 28, 2022
Unprompted review
Rated 5 out of 5 stars

Great service, definitely recommend!

To be honest I've used others previously and this is the best experience I've had so far. Felt the process was easy and explained well and it felt more on a personal level. Definitely recommend and wish the team all the best.

June 28, 2022
Unprompted review
Rated 5 out of 5 stars

Have used C4you on a number of…

Have used C4you on a number of occasions and have to say they are amazing! Not only do I receive extremely competitive exchange rates, but the service, right from my initial phone call has been excellent! Great company to work with

June 28, 2022
Unprompted review
Rated 5 out of 5 stars

in my dealings with this company

in my dealings with this company - the service has been proactive, knowledgable and putting my interests first. I would have no hesitation to recommend them
Rakesh Dua
Chartered Accountant

June 28, 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommend!!

We have used Currencies 4 You ltd for many years now and they have only ever given us a professional secure service in all that time. I have gone so far as to recommend them to other companies we do business with, and would not hesitate from recommending them again!

June 28, 2022
Unprompted review
Rated 1 out of 5 stars

Terrible Customer Service

Be careful - this company lost my funds during transfer - and although confirmed that they were sent to the correct account have so far (7 weeks later) been unable to locate my money. They remain radio silence and only reply when I chase them …and then usually after 48 hours, …and then send it after 5 pm .. which means it’s another day goes by before I can follow it up. Despite originally offering to refund me in full and asking for my bank account details - they then changed their mind and decided that I must wait their response time decreed by the FSA … so if you willing to take a chance on getting you money to the chosen beneficiary- and or are prepared to wait two months plus their statutory complaints procedure response time without any guarantees- GO AHEAD AND USE THIS COMPANY TO TRANSFER YOUR HARD EARNED FUNDS

Interestingly after seeing your reply I expected some action by your Senior Management Team, however... nothing.
Please feel free to publicly note what other options which you suggest were offered, which have been declined... because if you are intimating that I have received options- I certainly have not?
My review is factual and can be evidenced- your reply supposes something will or may be done... let the reader make up his own mind

June 20, 2022
Unprompted review
Currencies 4 You logo

Reply from Currencies 4 You

Dear Ian,

We are very sorry to hear about your dissatisfaction regarding a recent transfer. We can assure you that your funds have not been lost and indeed our team are doing all we can to expedite the clearance of them with our Banking partners.

From the point of receiving your payment, onward remittance was made within 1hour to the account details you had specified. At this point, our partners rely on a number of banks to facilitate the transfer, to the destination account.

In this particular instance it appears that the cause of the delay sits outside of our partners control. Our team are however doing everything within their power to resolve this as quickly as possible for you.

Regarding the refund, the conditional terms outlined as part of this offer were not agreed to and a number of alternative solutions have been rejected. The matter has since been referred to a member of our senior leadership team who will be in touch take this forward.

The Currencies4You Team.

Rated 5 out of 5 stars

Great Service

Great advice on currency volatility and when it is best to buy dollars. I would highly recommend Currencies 4 You for dealing with any deals that you have to make. Mo was great and very competent. 5 stars all round.

June 16, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

Jason and the team at Currencies 4 You are always extremely helpful. The rates are competitive and the process is always very quick and smooth. Always happy with the service we receive!

May 27, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service
Excellent communication
First class rates
Very helpful, patient & responsive managers and staff. A special mention to Mo Rahman and Shyam for all their help in setting my company up with them and seeing me through each transaction at the beginning
Every step explained clearly

Willl certainly be working with this company for all my overseas transactions.
Delighted with all aspects of our trade together

David Nivern
MD
Stock Solutions Ltd
Manchester

April 9, 2022
Unprompted review
Rated 1 out of 5 stars

What part of i am not interested do you…

What part of i am not interested do you not understand. I keep getting regular cold calls from this company. last one from Muhammed today. They just expect you to drop everything to talk to them. More professional approach would be for them to email firstly to see if one is interested. Too many of this companies around

February 16, 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommended

I had to convert dollars held in the US to UK£ and transfer to my UK account. I received first class service from Jason. He walked me through every step of the way. All done quickly and efficiently

January 28, 2022
Unprompted review
Rated 5 out of 5 stars

Professional

Used this service and Prem was the agent who dealt with our account. Service was excellent and talked us through the whole process with professionalism.
Nothing was too much trouble and was great throughout.
Would definitely recommend to anyone looking for this service.

December 29, 2021
Unprompted review
Rated 5 out of 5 stars

Signed up Currencies4you as a newbie

As a new user, I have tried Currencies4you for 2 transactions on behalf of a UK registered charity. I have a dedicated account manager so that's just awesome. I must say I found my manager incredibly patient, knowledgeable, professional and always there for me to call on.
They have a web interface for self help with international transfers that works really well. On occasions when their due diligence team need to be consulted they are always prompt with their responses. Last but not least their total effective cost per transaction for me worked out to around 0.3% from mid market price. That too is extremely competitive! Could not ask for more!!

December 3, 2021
Unprompted review
Rated 5 out of 5 stars

Great Service with excellent exchange rates

We have been using Currencies 4 You for a year now, our account manager Rajan is an extraordinary person to deal with, outstanding exchange rates with fast and efficient transactions services, they are friendly and professional. Highly recommended.
Thank You Currencies 4 You.

October 5, 2021
Unprompted review

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