Currie Motors Group UK Reviews 

We hired a van four times and picked up from the Isleworth branch. Pricing was very competitive and the entire process was smooth and stress free from start to finish. The staff at the Isleworth branch gave excellent service. Wouldn’t hesitate to use again or recommend

After buying the car, over a period of several weeks I found numerous small paint blemishes that needed polishing out. Lexus Twickenham made their paint man available to me at all times, but the biggest example of why you should buy a car from them was when 5 months after buying the car a door handle cover broke off and would have cost me £100+ to replace. Their technician pointed out that it had previously been broken and glued back on. The manager at Lexus Twickenham, David Eagell, did not hesitate to replace it at their expense. Can't recommend Lexus Twickenham enough.

My Lexus car was stolen and recovered I brought my car to this Lexus showroom and explain situation car needed bodywork and and lights check never was offered a plate for the lights to stop theft ??? , when I got car back my sunroof didn’t open called showroom to be told my sunroof probably didn’t work in the first place ?? My Lexus es takumi is a 72 plate found this hard to believe anyway they agreed to take car back in as I brought it in salesman with the blonde hair tried to tell me it’s nothing to do with them ! I have never EVER been treated so badly by a LEXUS showroom shame on your ? After phoning customer services the manager who I might add refused to talk to me before this couldn’t apologise enough not acceptable behaviour will never buy a new Lexus again company is a JOKE and they don’t care about customer and the fact there car are the most stolen in the Country. My trauma goes on as they only fixed one part of my bodywork on car because car wasn’t looked over properly by isleworth. Staff and more importantly didn’t listen to anything I had to say ??

Very good service. This is the 7th time I used them for different cars. Always good.

Thanks.

When I needed a van on very short notice in Isleworth, everything was very speedy and flexibele arranged. Despite the fact that I was abroad. Also at pick up on a Saturday flexibility and customerfriendlyness were the key wordt

I recently bought Toyota Yaris Cross Excel. Had a test drive with the sales executive Alex Daborn in January. He was very helpful, thorough, and patient in explaining everything. I ordered the car which was collected on June the 1st. All the financial agreement were explained well. Alex's gentle, calm, patient persona helped me through my journey of buying a new car. Happy with it.

The most unhelpful people.
How you can repair the faulty HUD by changing brightness level.
I wouldn't recommend them to anyone.
The level of the customer service doesn't exist at all.

Scornful HR Director (Hannah)...shocking.
I met this woman (Hannah) a couple of times whilst I was working at Currie Motors Toyota in Isleworth, London via Drivers Direct.
This woman shoots from the hip...she makes comments to staff on site which are very confrontation and are usually very impulsive in nature.
Rather than communicating her message in a caring way in order to enlighten the receiver of the feedback/criticism she comes across as angry and arrogant as if she has some kind of moral or intellectual superiority over them...This is a very unwise path to tread.
I believe she has limited vision when it comes to understanding People and how to encourage and empower them for the good of the Business.
She is well within her right to comment and give feedback to members of staff but she needs to do it with a bit more control and humility.
As it stands if she continues on this course she will only make employees less productive but also resentful, which will lead to poor productivity and higher than average staff turnover.
I speak from a position as having a successful career in Management at DSG International, G4S and Muller and also having a Degree in Psychology.

Best Regards

Kevin Prendergast.

P.s. I will also be contacting associates and friends of mine at Toyota UK In Epsom with my thoughts and conclusions.

Just Ordered my new NX350. Had a really nice experience on the day. Manaal was our sales person and was really helpful. She left us to test drive and experience the car on our own, but was very attentive when we needed her assistance. She was very helpful in showing us all of our options, and patient when it came to us trying to make up our mind and trying to make a deal.
In general, all the staff from the receptionist to the manager were a credit to the dealership.
In the end, I walked out happy I got the car I want at the price I want and I look forward to returning and picking it up when it comes in.

Neil Hogberg

I would like to Thank Samantha and her team of technicians for Brilliant Service. Samantha went out of her way to make sure we had a very positive and successful outcome. The car is running like a dream! Thank you to the whole team! Samantha you are a STAR!

All the staff were helpful and informative both face to face and on the phone. A courtesy car was provided promptly at fair cost, and the annual service was completed with helpful comments. I also noted that my car is the Yaris in the photo used on the website to show the front of the building!

I got excellent service. The staff were most helpful and courteous. Everything was properly explained and the work was done in time.

Hired on 24 June 2024 and as a last minute, Currie motors team was very quick to arrange a car for me, worked out very well and was very convenient. Happy to deal with and will come back again to hire. Thank you to Kim, Jason, Nikolay.

I recently had my MOT done at Currie Motors, and I couldn't be more satisfied with the service. The entire process was smooth and efficient, with the team displaying a high level of professionalism and expertise. Special thanks to Eilidh, whose friendly and helpful attitude made the experience even better.

Ricardo from the parts department gave me a 5 star experience he was highly professional and very helpful with the best customer service, ill definitely be recommending this to everyone !

Called Rhianna, at 5.45 at Isleworth Service centre about a crunching noise when our RAV4 (2019) was on full lock. She told me to drop in at 10.00 the next morning and she would get an engineer to take me on a test drive. Duly turned up on time to be greeted by Rhianna and within 10 mins the fault was diagnosed and rectified by their mechanic Giles. Thus, Was totally delighted with both the courtesy and swiftness this fault was dealt with. Steve and Pauline.

I've booked four or five times from the Isleworth team. The cars are excellent and the service from the staff has been second to none, The booking process is slightly unusual in that the booking is not confirmed until you have actually spoken with the salesperson and finalised the details, you may get upsold but this is not unusual with car hire! There is a fifteen pound booking fee on top of the advertised price too, so not easy to compare prices while looking online.
Nick

Booked a in Isleworth van to move house, quoted £168 which was cheapest around from the online form, including all extras such as premium insurance. get to pick up the van on Moving day and find out the true is was £242.96 - when questioning this the rep says all head office issue they should have confirmed the cost increase! they didn't, made it the most expensive of the quotes I sourced but on moving day i am tied in and have to accept it. another way service providers hold you over a barrel! disgusted with customer service and would strongly advise thinking twice on using them -

My wife hired a Toyota Yaris Hybrid from their new Isleworth location in Worton Road. The car was excellent, the staff were superb & a joy to deal with.
Unlike most rental companies there were no hidden nasties and the whole experience was very straightforward and made the hire for the Easter week an enjoyable one. Thank you to Nick for his help. We'll certainly be back & will happily recommend them to others.

Very dissatisfied and disappointed with the service done at this branch. I gave my car for service and mot and spend £800 to receive my car with the engine management/tyre pressure yellow light on. It’s not a nice experience to receive the new car back with the yellow warning light on after being serviced. It’s lack of communication, disregard of customer satisfaction and very annoying.