Custom Cans Reviews 438

My youngest son owned a pair of DT770 headphones, which had a fixed fitted 3.5mm cord.

He managed twirl on his gaming chair and damage the cable.

I found CustomCans via a google search, I phoned them up and explained the issue and I sent the headphones to themselves.

A 3.5mm female headphone socket was added to the ear piece, meaning this issue will never happen again and its a real design flaw by the manufacturer.

Turn around time was good even though December.

I needed a new cable for my Audeze LCD- X headphones. The service was excellent & the cable quality was very good. Highly recommended!!!

Quality cable

Arrived quicker than expected. Nice quality product.

Best place to buy custom cables for headphones. Good price and quality.
5 purchases in passed 5 years and zero regrets 😊.

very happy and easy to fit plus sound really good just need to do all of my can's now lol

This is an unreliable company... First of all, they don't respond to emails at all. Exactly for that reason, when placing my order, I specifically indicated what type of device I wanted the product to be compatible with. Nevertheless, they still sent a basic version that I can't use for anything.

About the packaging: My order traveled ~2000km in a thin cardboard box (almost the same size as the product in it) stuffed with paper. Even the tape used to seal the box was made of paper... The package was quite damaged by the time it arrived in my mailbox. It's a miracle that it stays in one piece (it's a 3D-printed product).

With VAT and customs duties, I ended up paying quite a lot of money for two pieces of plastic that I can't even use. I am seriously considering requesting a refund from PayPal, as it is impossible to communicate with this company by email. I also worked in sales for many years, but if I had provided such poor service to customers, my boss would have fired me in the first day.

I like the fact that small companies like Custom Cans server a niche market in need. The upgrade was well worth it to me. It was affordable and there timely shipping was great. Hope to do business again

I sent 2 Beyerdynamic headphones for detachable cable mod with balanced conversion. My T1 first generation sounded extremely bright to the point I needed to use EQ to tame the highs. After the conversion headphones now sound perfect. My T90 Jubilee also sounds great after conversion. Excellent communication regarding shipment and progress of repair.

Generally a great experience. I purchased a set of high quality custom headphone cables. They are very good quality with lovely attention to detail. Everything else about the purchase and delivery process was very smooth. Highly recommended.

I received the wrong item with my order. When I contacted customer service, I was assured that a replacement would be sent out the same day. After hearing nothing for over a week, I reached out again for confirmation, only to be told that the replacement had just been shipped. When I expressed frustration with the delay and lack of communication, I was told that I may actually receive two packages, implying there was no reason to be upset.

When the package finally arrived, it still did not contain the correct-sized copper rings for the drivers, and I only received one shipment. This experience included multiple inconsistencies and incorrect information, which has been very disappointing.

Easy to use website with lots of colour options. Clear advice on delivery timescales, which were bettered. And the cable was beautiful and sounds great. It was a gift and is much appreciated.

Got a wonderful mod for my HD 600. Came with great instructional videos and was shipped surprisingly fast

Great product, very pleased!

Excellent products! Have a few senn hd25s and always nd parts for them! Love the velour earpads and the aluminum cups— what a diff in audio quality!!

Prompt delivery. Product exactly as described and superior to the one that it replaced.

I love my new hd25
Excellent service, product and price

Good service, quick delivery.

Instead of the Berydynamic damping kit mod, I got the Seinheizer mod kit.

Very late on dispatch.

Other than that, good.