CWCS Managed HostingReviews 

213
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Our environments are constantly being scanned and probed, like many other environments, however there are occasions when scanning is having an impact to our systems. Because our firewall is managed b... See more

Rated 5 out of 5 stars

After years of nightmare hosting experiences with other providers, we moved to CWCS about 10 months ago and could not be happier: not a sniff of outages or downtime and absolutely first-class 24/7 tec... See more

Rated 5 out of 5 stars

Having just completed my 10th year of using CWCS to look after my two business websites, I thought it only fair that I should leave them the review they deserve. I've had many technical issues over t... See more

Rated 5 out of 5 stars

I have been with CWCS for about 20 years. There is a reason for that. They are not just running a business to earn a profit. They have very serious social and environmental objectives. I have three s... See more

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Company details

  1. Web Hosting Company
  2. DNS Provider
  3. e-Commerce Solution Provider

Written by the company

Founded in 1999, CWCS Managed Hosting provides enterprise-class cloud servers, dedicated servers and server colocation hosting to businesses large and small. With a worldwide customer base, CWCS is one of the UK's leading hosting specialists. The company offers a fully comprehensive range of hosting products, along with the highest quality technical support and what’s probably the best customer service in the industry.


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4.9

Excellent

TrustScore 5 out of 5

213 reviews

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4.9

All reviews

(213)

6 reviews in the last 12 months

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Rated 4 out of 5 stars

Sole developer with CWCS for over 10 years

I have used a CWCS shared server for over 10 years. Being a sole developer, there have been times when I have had to rely heavily on technical support and this has been readily forthcoming, detailed and comprehensive. In the event that the first technician is unable to solve a problem, it is referred to others - often across multiple shifts.
Of course over a period of 10 years there will be the occasional hiccup, but these have been few and far between, and I have found no reason whatsoever to even consider changing supplier. Highly recommended!

October 20, 2017
Unprompted review
Rated 5 out of 5 stars

15 years plus..

We have been with CWCS for over 15 years and would not look anywhere else. Their support is second to none. When we have had any issues their support team are highly professional, very helpful and extremely prompt.

October 20, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent service and help!

I've used the CWCS chat helpline a couple of times. Each time there was a prompt response to my initial query, and the subsequent advise always got things sorted out.
The CWCS service just seems to work all the time, which is exactly what we all want.
I'd recommend CWCS highly.

October 20, 2017
Unprompted review
Rated 1 out of 5 stars

Very limited technical support and slow.

In one year I had twice several hours our dedicated and VPS servers down. After hours technical is non existent - one person only available that did not know anything.

Both instances was due to a bad update, even that we warned them what happened the first time, it happened again.

If you really need 100%, look somewhere else.

August 30, 2017
Unprompted review
Rated 5 out of 5 stars

Helping to make things easy...

Once again the CWCS team has come through with gusto. Given the complexity (for me, at least) of what I was doing – migrating a dozen different sites from multiple platforms and hosting packages onto a single Dedicated Server – everything went incredibly well.

The Tech Support guys were unfailingly prompt, polite and patient in answering my questions and helping me to get everything sorted, and the deal that the sales team did for me made the whole operation very good value.

I've been with CWCS for my hosting since 2009 and have no hesitation in recommending their services to anyone, whatever expertise or hosting requirements they have.

April 1, 2017
Unprompted review
Rated 5 out of 5 stars

CWCS An experienced and Professional company

We're currently managing a project that signposts companies to opportunities for Business Growth. We were keen to ensure we delivered an infrastructure that could grow with the project as we managed an increasing amount of clients, content and traffic over the course of the project.

We chose CWCS following an internal procurement process. Our server was set up really quickly, with the team on hand, to handhold through the initial set up. Since we launched our project, the knowledge and experience of the CWCS team has been invaluable and they certainly have a 'can-do' attitude, when we've called upon that knowledge and experience with the areas we were keen to implement and improve upon.

I would have no hesitation recommending CWCS, they have always been prompt and professional and we've found that to be key in helping the online aspects of our project to run smoothly.

February 3, 2017
Unprompted review
Rated 4 out of 5 stars

Friendly and very professional.

We moved to CWCS as we were looking for a friendly hands on Service Provider. The transition was smooth and Chris and his team worked hard to get everything up and running as quickly and smoothly as possible.

January 31, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent service

CWCS have provided excellent service, prompt response to query. Its always good to know your business is valued. Definitely recommend.

January 14, 2017
Unprompted review
Rated 5 out of 5 stars

Can't recommend highly enough!

The collective team at CWCS went above and beyond to help resolve issues we had with our old hosting company. They were friendly, professional, knowledgeable and did everything they could to help. A great company to work with and I will actively be recommending them to other businesses looking for hosting.

September 30, 2016
Unprompted review
Rated 5 out of 5 stars

Superb Customer Service

I recently migrated over 20 domains across from another hosting provider to two cloud based virtual servers on the CWCS network. I received fabulous customer service throughout, support tickets are always responded to immediately, I couldn't be more happier.

August 3, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent service and value

CWCS have consistently gone beyond my expectations to answer my questions or adjust our hosting environment whenever I have a question or a problem. They have excellent response, 24/7, and I couldn't ask for better service. Well done team!

August 2, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent service

Can't fault CWCS in their customer service and support offered during our recent website migration project. Their recommendations have been most helpful in finding an appropriate solution for our business needs. As a small business we review decisions on technical infrastructure and partners carefully for cost-effective solutions. In this instance, CWCS have met our needs and would highly recommend.

August 2, 2016
Unprompted review

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