Dacombes Of Wimborne Reviews 

1,811
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 252 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, polite, and knowledgeable, making interactions pleasant. The service is frequently described as excellent, efficient, and professional, with many appreciating the care taken during installation. Delivery is consistently prompt and reliable, often including setup, removal of old appliances, and thorough cleanup. Customers also find the ordering process straightforward and appreciate the wide range of products available. Many reviewers express high satisfaction with their purchases and strongly recommend the company for its overall excellent experience.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their expertise, knowledge, and helpfulness... See more

Service

Consumers find service to be positive, with many reviewers highlighting the professionalism, efficiency, and... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Product

Reviewers mention positive feedback about product, highlighting the helpful advice and extensive range of... See more

Order

Users describe positive interactions with order, highlighting the ease and efficiency of the process whether... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ed and Kieran were fantastic, wrestling my new washing machine up and awkward flight of stairs on a hot day with no complaints. All set up and working perfectly within about half an hour. Thanks team!... See more

Rated 5 out of 5 stars

Daccombes were brilliant. Ordering online was easy. The guys called 10 minutes before to check it was OK to come. The 2 gentlemen that came were fantastic. Made sure my washing machine was working... See more

Rated 5 out of 5 stars

Can't fault it, everything went well from start to finish. The salesman was very helpful and responsive to emails and phone calls, sought out extra information for us and went the extra mile. The de... See more

Rated 5 out of 5 stars

Ed and Keiren delivered my new built-in oven. So polite and helpful even though they had to slightly adjust cupboard shelf to fit. Delighted with purchase and found shop personnel who rearranged fitti... See more


Company details

  1. Electronics Store
  2. Appliance Store
  3. Hi-fi shop
  4. Home Audio Store
  5. TV store
  6. Washer and Dryer Store

About Dacombes Of Wimborne

Written by the company

Local personal service
Dacombes of Wimborne - a proud family-run company offering local personal service to the community of Wimborne and the surrounding Dorset area for over 100 years.

Competitive prices
Shop with us for the latest in Home Entertainment & Domestic Appliances at superstore prices!

Great customer service
Our staff attend regular training with brands such as Bosch, Neff, Samsung, Panasonic, Roberts Radio, Dyson, and Ruark Audio. You can expect to receive expert advice when you visit us.

Where to find us?
Our store is located on Leigh Road, Wimborne at superstore prices.

Personal Service at Superstore Prices

Written by the company

Promise 1

Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(1,811)

241 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Can't fault them

Can't fault them. Really good communication from the start, kept me posted when the fridge arrived and when they were delivering it. Nice to be able to buy from a local shop without paying more than the big chains. Everything was easy and the service was great. I'd definitely go back.

July 8, 2026
Unprompted review
Rated 5 out of 5 stars

Professional and Friendly

Communication from Dacombes of Wimborne was excellent, ordering, delivery and installation. The delivery and installation team were professional and friendly. I would highly recommend Dacombes of Wimborne.

July 9, 2026
Unprompted review
Rated 5 out of 5 stars

Dacombes of Wimborne

On time. Excellent delivery and installation, no mess, service with a smile. Good value from a local business. Highly recommend and will use them again.

July 9, 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional service from local provider

Our integrated fridge freezer failed during the heatwave. Called Dacombes on the Tuesday, by the following Monday, brand new fridge freezer delivered, installed and old one collected. No fuss. No hassle and an exceptionally professional and courteous service received from the showroom and the fitting team. Definitely use them again and further proof that using local suppliers over the faceless corporations pays dividends. Thank you for the service chaps, very much appreciated 👍

July 6, 2026
Unprompted review
Rated 5 out of 5 stars

Washing Machine Purchase

This is the second appliance we have bought from Dacombes in the last couple of weeks. Service is excellent and the delivery was fast an efficient. Prices are also a match for the larger electrical retailers with free local delivery.

June 29, 2026
Unprompted review
Rated 4 out of 5 stars

Ordering in store was effortless

Ordering in store was effortless. Delivery was on time, and single delivery driver had to manage a 2 man delivery on his own.
My only complaint would be, that the day after i ordered one of my items went down by £20. I would have expected the salesman to contact me, and offer the lower price, before delivery.

July 3, 2026
Unprompted review
Rated 5 out of 5 stars

We ordered a BOSCH dishwasher a week…

We ordered a BOSCH dishwasher a week ago when we saw Mark at the store. He was very knowledgeable and with his help we chose our dishwasher. It was installed today 4 JUly when Ed and Kieran arrived as scheduled . They were courteous, competent and made a very good job of installation. We were delighted with the whole process and will certainly use Dacombes again. Excellent from first to last.

July 4, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent, helpful and courteous service both from store staff and the delivery men. We have used this local company before and will continue to do so. Cannot fault their customer service, and they are all too ready to help should there be any issue.

July 3, 2026
Unprompted review
Rated 5 out of 5 stars

Great service ( at a distance ) from Dacombes of Wimboune

Living remotely from my rented out flat there are times when you need a local presence to deal with repairs & replacements. In this instance a washer-dryer had expired and Dacombes were able to process my order and install the new machine with the minimum of fuss. Also, a good price & warranty was on offer. Hence, no hesitation in recommended their team if you need a robust & reliable Euronics dealer in the Poole / Bournemouth / Wimborne area.

June 12, 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful professional service

Wonderful service. Very helpful advice leading towards the purchase of very good product. Paul and Helen went out of their way to be helpful. Ed and Jakub the delivery men were polite and efficient with the installation. Highly recommended all round. Many thanks.

Ref ORD122050

June 20, 2026
Unprompted review
Rated 5 out of 5 stars

Seamless

From the first email requesting a soon as date of delivery to delivery has been seamless. A fantastic customer experience, well done and will be back for future requirements. Thank you, Dolores.

June 25, 2026
Unprompted review
Rated 5 out of 5 stars

Replacement of fridge freezer

My integral fridge/freezer was old and needed replacing .l needed help and advice as to what was now available and what would suit my needs and fit the space . Having spoken with the Dacombe sales team it was decided that Lee ( installation / advisor) would visit m home. The organisation was smooth and professional and Lee s advice taken on board . Tall larder fridge ordered . Lee and Keira carried out the work of removing / taking away old appliance..and fitting new fridge including necessary alterations needed with such skill and expertise . Kitchen left clean and tidy . Both Lee and Keira are cheerful and polite . Thank you for a job well done .

June 25, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service for my elderly…

Great customer service for my elderly mother. She asked if they would clean behind the old washing machine after pulling it out, before fitting the new one. The young gentleman was more than happy to oblige. The machine was fitted with ease and the staff were very respectful whilst in the home. Great service!

June 23, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent all round service.

Mark was very good in helping us choose the right TV, he went through the different models in our price range and explained things in an understanding manner.
The chap who set up the TV was very pleasant and helpful and explained the fundamentals very well.
We would certainly recommend Dacombes to anyone looking for first rate service in a pleasant environment.

June 13, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look