Dacombes Of Wimborne Reviews 

1,811
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 252 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, polite, and knowledgeable, making interactions pleasant. The service is frequently described as excellent, efficient, and professional, with many appreciating the care taken during installation. Delivery is consistently prompt and reliable, often including setup, removal of old appliances, and thorough cleanup. Customers also find the ordering process straightforward and appreciate the wide range of products available. Many reviewers express high satisfaction with their purchases and strongly recommend the company for its overall excellent experience.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their expertise, knowledge, and helpfulness... See more

Service

Consumers find service to be positive, with many reviewers highlighting the professionalism, efficiency, and... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Product

Reviewers mention positive feedback about product, highlighting the helpful advice and extensive range of... See more

Order

Users describe positive interactions with order, highlighting the ease and efficiency of the process whether... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ed and Kieran were fantastic, wrestling my new washing machine up and awkward flight of stairs on a hot day with no complaints. All set up and working perfectly within about half an hour. Thanks team!... See more

Rated 5 out of 5 stars

Daccombes were brilliant. Ordering online was easy. The guys called 10 minutes before to check it was OK to come. The 2 gentlemen that came were fantastic. Made sure my washing machine was working... See more

Rated 5 out of 5 stars

Can't fault it, everything went well from start to finish. The salesman was very helpful and responsive to emails and phone calls, sought out extra information for us and went the extra mile. The de... See more

Rated 5 out of 5 stars

Ed and Keiren delivered my new built-in oven. So polite and helpful even though they had to slightly adjust cupboard shelf to fit. Delighted with purchase and found shop personnel who rearranged fitti... See more


Company details

  1. Electronics Store
  2. Appliance Store
  3. Hi-fi shop
  4. Home Audio Store
  5. TV store
  6. Washer and Dryer Store

About Dacombes Of Wimborne

Written by the company

Local personal service
Dacombes of Wimborne - a proud family-run company offering local personal service to the community of Wimborne and the surrounding Dorset area for over 100 years.

Competitive prices
Shop with us for the latest in Home Entertainment & Domestic Appliances at superstore prices!

Great customer service
Our staff attend regular training with brands such as Bosch, Neff, Samsung, Panasonic, Roberts Radio, Dyson, and Ruark Audio. You can expect to receive expert advice when you visit us.

Where to find us?
Our store is located on Leigh Road, Wimborne at superstore prices.

Personal Service at Superstore Prices

Written by the company

Promise 1

Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

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5.0

All reviews

(1,811)

241 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service from salesman Mark and then Ed and Joe for the delivery. The price was very competitive too. We’d definitely recommend you and use you again. Thank you!

May 6, 2026
Unprompted review
Rated 5 out of 5 stars

Great Installation

The installation [of a kitchen extractor fan] was faultless and great care was taken to disturb as little of the existing tile and grouting as possible.
The overall result was brilliant and the kitchen was left clean and tidy.
Highly recommender installers.

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

Kieran and Lee were really nice chaps

Kieran and Lee were really nice chaps.
They rang to say they were on their way, which was really helpful.
Both were polite and informative.
One thing that was nice is that they were happy, and it made their visit a very enjoyable experience.
They paid attention and took care with the installation, making sure the door fitted correctly, as it was an integrated machine.
I am grateful to Dacombes for their professionalism, and would highly recommend them. Thank you.

April 29, 2026
Unprompted review
Rated 5 out of 5 stars

We received great service from Dacombes…

We received great service from Dacombes - the guy in the shop was excellent, very helpful and informative. The delivery guys, Ed and Kieran were equally helpful and delivered our new washing machine effortlessly, arrived on time and took our old one away easily

April 25, 2026
Unprompted review
Rated 5 out of 5 stars

Great service in store

Great service in store. Delivery men excellent, made sure the old dishwasher didn’t leak on the way out and new one was tested before they left. I would recommend Dacombes for all electrical products and I will use them again when needing any replacements.16

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience

Can't recommend Dacombes highly enough. Our fridge freezer died, found a perfect replacement on Dacombes website, placed the order early afternoon and new one was delivered and installed by 4.30 same day. We had previously used Dacombes when we needed a new washing machine and were equally impressed by their service. I'm a strong supporter of using local businesses and would highly recommend Dacombes

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

On Sunday our integrated dishwasher decided to expire, we dropped into the shop first thing Monday morning and by 1100 on Tuesday a new one had been installed and was ready to go!
Great service from the shop and the delivery/fitting team.
Thank you.

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

Sony TV day

Joe and Ed installed my new television recently bought from Dacombes of Wimborne with professionalism. They installed all the channels i would be using along with their passwords and answered all the queries I had, and there were a few. Th work area was left clean and tidy. Thank you Joe and Ed.

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Ordered a tv for a vulnerable customer…

Ordered a tv for a vulnerable customer on the Monday and it was delivered and fitted on Wednesday. I asked the installer to keep me appraised of how the fitting was progressing. I was kept informed. The installer showed the customer how to use the tv remote and the simplest way to get back to tv should she get confused. The installer then called me to inform me that all was fitted and the customer was extremely happy with her new tv. Excellent service in my opinion.

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent all round service

Joe, Keiran and Ed were brilliant. They arrived as expected and were friendly and professional. They set straight to work and thought carefully about where and how best to fit things. They worked hard as a team throughout and left everything clean and tidy when they had finished. They briefly ran through how the new appliances worked, ready to answer any questions and telling us that we could contact them with any further questions or issues.

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

New TV and sound system

I purchased a new tv & sound system from Dacombes. The whole process from visiting the shop & getting great advice on what would be best for me, to the installation & set up process was professional and very helpful.

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

Service with a smile

From the first contact in store Mark was brilliant with his knowledge about the product and went through the ordering process.He went on to book the products in for delivery after they received them and was very flexible on dates as we're 30 miles from the store. The two delivery lads that turned up set up my products and went through the products with me,very cheerful and professional and would really recommend this company when thinking of buying their products.

March 26, 2026
Unprompted review

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