Dacombes Of Wimborne Reviews 

1,811
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 252 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, polite, and knowledgeable, making interactions pleasant. The service is frequently described as excellent, efficient, and professional, with many appreciating the care taken during installation. Delivery is consistently prompt and reliable, often including setup, removal of old appliances, and thorough cleanup. Customers also find the ordering process straightforward and appreciate the wide range of products available. Many reviewers express high satisfaction with their purchases and strongly recommend the company for its overall excellent experience.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their expertise, knowledge, and helpfulness... See more

Service

Consumers find service to be positive, with many reviewers highlighting the professionalism, efficiency, and... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Product

Reviewers mention positive feedback about product, highlighting the helpful advice and extensive range of... See more

Order

Users describe positive interactions with order, highlighting the ease and efficiency of the process whether... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ed and Kieran were fantastic, wrestling my new washing machine up and awkward flight of stairs on a hot day with no complaints. All set up and working perfectly within about half an hour. Thanks team!... See more

Rated 5 out of 5 stars

Daccombes were brilliant. Ordering online was easy. The guys called 10 minutes before to check it was OK to come. The 2 gentlemen that came were fantastic. Made sure my washing machine was working... See more

Rated 5 out of 5 stars

Can't fault it, everything went well from start to finish. The salesman was very helpful and responsive to emails and phone calls, sought out extra information for us and went the extra mile. The de... See more

Rated 5 out of 5 stars

Ed and Keiren delivered my new built-in oven. So polite and helpful even though they had to slightly adjust cupboard shelf to fit. Delighted with purchase and found shop personnel who rearranged fitti... See more


Company details

  1. Electronics Store
  2. Appliance Store
  3. Hi-fi shop
  4. Home Audio Store
  5. TV store
  6. Washer and Dryer Store

About Dacombes Of Wimborne

Written by the company

Local personal service
Dacombes of Wimborne - a proud family-run company offering local personal service to the community of Wimborne and the surrounding Dorset area for over 100 years.

Competitive prices
Shop with us for the latest in Home Entertainment & Domestic Appliances at superstore prices!

Great customer service
Our staff attend regular training with brands such as Bosch, Neff, Samsung, Panasonic, Roberts Radio, Dyson, and Ruark Audio. You can expect to receive expert advice when you visit us.

Where to find us?
Our store is located on Leigh Road, Wimborne at superstore prices.

Personal Service at Superstore Prices

Written by the company

Promise 1

Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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5.0

All reviews

(1,811)

241 reviews in the last 12 months

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Rated 5 out of 5 stars

The service that I received from Joe…

The service that I received from Joe and Kieran was professional but friendly, they were both pleasant and easy to talk to and treated my home carefully while removing and delivering my old and new washing machines. Excellent customer service and a credit to Dacombes, I shall definitely use this company again.

February 24, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service, fitting extremely professional!

As a Holmans customer for many years, this was my first experience now they have merged with Dacombes. I needn’t have had any concerns. Same top quality service from beginning to end. Really pleased with the fitting service, they took their time, did the job to a high standard and left the kitchen as they found it.

February 21, 2026
Unprompted review
Rated 5 out of 5 stars

New built-in oven.

Ed and Keiren delivered my new built-in oven. So polite and helpful even though they had to slightly adjust cupboard shelf to fit. Delighted with purchase and found shop personnel who rearranged fitting schedules so I could get my new oven more quickly. Previously used Holmans and will support local suppliers. Prices no higher than some Internet suppliers but such good customer service.

February 19, 2026
Unprompted review
Rated 5 out of 5 stars

New Dishwasher

Excellent service in finding the right product and associated stainless steel door front. Delivery and installation service team were great. Would definitely recommend.

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

What a pleasure to deal with this…


What a pleasure to deal with this Company. They are very pleasant and helpful and I cannot fault the service I have been given. The engineers who installed my washing machine were so helpful and took care to make sure everything was okay before they left.

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

Purchase and installation of double oven

The shop staff were very helpful explaining the range of double ovens available and helping our selection. The oven chosen wasn't in stock so we were kept informed of its status and called as soon as one became available.
The installers were very friendly and efficient. The called us just before arrival and arrived within the agreed time slot. The old oven was removed and the new one installed and tested. All packaging was removed and the area left clean and tidy.

February 10, 2026
Unprompted review
Rated 5 out of 5 stars

Highly Recommend!

Just lovely service from start to finish, from the purchase of my oven, to delivery and installment. Great to have a shop that's traditional, knowledgeable, and of good value on my doorstep. Lots of modern tech in-store too.

February 7, 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous service

I can’t recommend Dacombes highly enough. You simply couldn’t ask for more; best price, helpful advice, great communication, fast delivery and expert installation, all from a local business. Five star service.

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

Speed of service

Speed of service, one week from ordering to fitting.
Notification for fitter arrival time and efficiently of fitting dish washer. Very pleasant polite fitter who gave instructions for use

January 31, 2026
Unprompted review
Rated 5 out of 5 stars

FIRST CLASS SERVICE THROUGHOUT.

Helpful and knowledgeable service at the store with the staff having a thorough knowledge of the product.
The fitting of the built in Dishwasher was carried out in an efficient and professional manner by two polite and helpful fitters who were a credit to the company,
Highly recommended company.

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

On time delivery and installation, great staff

Easy ordering, on time delivery and installation.

Might sound strange (or maybe not) but so different from the impersonal high street/shopping center/online stores.

More like the service you get from a friendly village store - but with the stock, capability and competitive pricing!

This applied from ordering through to delivery and installation!

Basically why pay more for less elsewhere!
Highly recommended

February 4, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Joe and Kieran were very polite and efficient. They installed our new machine very quickly with minimal disruption. Over all we commend Joe and Kieran and Dacomes and if we need another appliance we will come back. Many thanks. Robert Vincent

February 2, 2026
Unprompted review

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