The website states a delivery time of 3 to 5 working days which was OK. But, the charger took 2 months to arrive. Had to chase a lot with little information coming back from them. They said the proble... See more
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See what reviewers are saying
Never used this site before, however my son wished to purchase something that 'seemed' better value in HD rather than the usual purchasing off Amazon. However, we ordered the goods on line 4th August... See more
Ordered a Digital Camera battery from this Company. A Video camera battery was sent instead of a Digital camera battery. Have sent 3 emails to customer service without a reply. Tried phoning sev... See more
Website masquerades as being local to your country but the company is in Hong Kong. Granted, prices are ridiculously low. Product arrived poorly packaged in an envelope held together by one piece of t... See more
Company details
Information provided by various external sources
DC-Battery(UK) Battery Store for Europe marketing which providing cheaper, reliable products to our customers, base with over 5 years selling batteries experience.
Contact info
1.2
Bad
106 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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DO NOT BUY FROM THIS COMPANY
WELL IT HAS BEEN 20 DAYS NOW WAITING FOR THE ORDER, EMAIL AND VOICE MAIL PHONE- STILL NO JOY.
WELL ALL I CAN SAY DO NOT USE THIS COMPANY AT ALL, AND THEY ARE SITTING WITH SOME DETAILS ASWELL.
DO NOT USE!!!!!!!!!!!!!!!!!!!!!!!!!
November 19, 2009
Unprompted review
Avoid using this company
Order Number: 34769
Date Ordered: Friday 14 August, 2009
The replacement battery caused the laptop to reboot occasionally soon after receipt.
When I reported the problem to DC-Battery they suggested a Windows update then a BIOS update, neither resolved the problem.
After three weeks the battery failed to recharge rendering it totally useless.
It took several emails over the next four weeks to get a returns authorisation and a return address.
Bella, a customer service agent at DC-Battery, insisted that the faulty battery was returned without tracking. At this point I realised they had no intention of replacing the battery.
Forever hopeful I returned the battery to Hong Kong via Royal Mail and tracked the parcel which cost £14.00.
After six days Royal Mail confirmed that no-one was at the address to accept the package, so the package was held locally for collection.
That was two weeks ago. Endless emails and telephone calls are ignored by Bella.
This company gives Internet Sellers a bad name.
DO NOT BUY FORM:
D C - B A T T E R Y . C O . U K in H O N G K O N G
==============================================
Further to my original posting:
DC-Battery acknowledged receipt of the faulty battery on 23rd October 2009.
On November 6th 2009 I received a replacement battery. It has been under test for 24 hours without fault.
October 22, 2009
Unprompted review
Fair conditions
I've have received my order before my holiday.
Fair conditions, Thank for the great service.
July 5, 2009
Unprompted review
Hong Kong Company using a .Co.Uk domain
After avoiding the ebay Hong kong companies.
I searched out a (what I thought) UK company, only to wait two weeks, with no reply to emails, and an answerphone that does not allow any messages to be left.
Warranty - I presume will be useless as you cannot find a return address. The Domain registration is in Glasgow, but with no owner name
April 25, 2009
Unprompted review
good services
As i know dc-battery located worldwide because i try to ask the same question via their UK tel, I believe i can get warranty while i travel to australia or new zealand.
March 15, 2009
Unprompted review
Battery only worked for three days!
Received the laptop battery after a two week wait, explained by it coming from Hong Kong and not from the UK as their website suggests. Then it worked fine for three days, but now it won't hold any charge at all, meaning I am totally without use of my work laptop! Their UK based landline just goes straight to answerphone, so will have to see if they respond to emails!
March 5, 2009
Unprompted review
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