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Rated 5 out of 5 stars

Your organisation and employee team has taken such a weight off my mind. I'd highly recommend you and I'm so thankful during these turbulence of times, I feel valued, supported and not just ou... See more

Company replied

Rated 5 out of 5 stars

Spoke to Bella who handled my query super fast and was absolutely lovely. Polite professional and efficient. Particularly with the nature of the calls that you guys receive with people in hard times... See more

Company replied

Rated 5 out of 5 stars

Really friendly and helpful staff. They understood the situation and really helped out. Highly recommend them

Company replied

Rated 5 out of 5 stars

Allie has been nothing but trustworthy and patience and professional at all times. This is a very stressful situation to be. As my case worker she has fully explained everything so that I totally un... See more

Company replied

Company details

  1. Credit Counseling Service

Written by the company

We are a approved Debt Advice/Management firm. Authorised by the Financial Conduct Authority to assist people with their debt issues. Fees may be payable dependant what solution is best for you, Free Debt Advice is available from www.moneyadvisor.co.uk


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

315 reviews

5-star
4-star
3-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Had amazing experience with this…

Had amazing experience with this company had some difficulties with finances, I’ve made affordable payment plan ,I would definitely recommend this company’s somebody who is experiences financial difficulties
,made me feel much more comfortable so thank you for that !

December 2, 2024
Unprompted review
Debt Correct logo

Reply from Debt Correct

Thank you for taking the time to provide feedback.

Rated 5 out of 5 stars

I would like to say Emily has been…

I would like to say Emily has been extremely helpful and polite and delivers First Class Customer service I am very happy that I spoke with her please make sure that she gets rewarded for her efforts

November 22, 2024
Unprompted review
Debt Correct logo

Reply from Debt Correct

Thank you for taking the time to leave your review, I will pass it to Emily

Rated 5 out of 5 stars

Outstanding service

Been using debt correct for a year now and I can not fault their service. Such an amazing company who have helped me massively, a huge thank you to Emily-Jayne she's always been on top of things and kept me in the loop. Communication is outstanding
Would recommend to anyone who is in need of their services

November 4, 2024
Unprompted review
Debt Correct logo

Reply from Debt Correct

Thank you for taking the time to leave your review, I will pass it to Emily-Jayne!

Rated 5 out of 5 stars

Thankyou Kim!

Spoke to Kim at debt correct today. She has been amazing, so helpful and not at all judgemental. I love the transparency of this company, they make sure you know all your options before you enter into any agreement. Very reassuring

October 29, 2024
Unprompted review
Debt Correct logo

Reply from Debt Correct

Thank you for taking the time to leave your review, I will pass it to Kim!

Rated 5 out of 5 stars

Fantastic company

Fantastic company, so helpful and really understanding of your situation. Very friendly staff too! Would highly recommend

October 24, 2024
Unprompted review
Debt Correct logo

Reply from Debt Correct

Hi there, thank you for your feedback. Its great to hear our agents are helping

Rated 5 out of 5 stars

Emily Jayne

Emily Jayne was really helpful and understanding regarding my circumstances and offered me lots of solutions to my problem before helping me to choose my best option

October 18, 2024
Unprompted review
Debt Correct logo

Reply from Debt Correct

Thank you for taking the time to leave your review, I will pass it to Emily-Jayne!

Rated 5 out of 5 stars

I rang to sort a minor issue

I rang to sort a minor issue on my account. I spoke to Katie and she took care of my problem immediately. I really recommend Katie of debt correct as she is amazing.

October 15, 2024
Unprompted review
Debt Correct logo

Reply from Debt Correct

Thank you for taking the time to leave your review, I will pass it to Katie!

Rated 5 out of 5 stars

Had an issue with wages and needed a…

Had an issue with wages and needed a break, Emily-Jayne made it stress free and let me know which debtors would need separate payments. Extremely helpful

October 14, 2024
Unprompted review
Debt Correct logo

Reply from Debt Correct

Thank you for taking the time to leave your review, I will pass it to Emily-Jayne!

Rated 5 out of 5 stars

They are amazing

They are amazing, completely understanding and always there to help and an answer plus a solution in minutes.

October 14, 2024
Unprompted review
Debt Correct logo

Reply from Debt Correct

Hi there, thank you for your feedback. Its great to hear our agents are helping

Rated 5 out of 5 stars

Great service

Great service

October 14, 2024
Unprompted review
Debt Correct logo

Reply from Debt Correct

Thank you for taking the time to provide feedback.

Rated 1 out of 5 stars

SCAm leeching of least privileged

The amount offered to creditors by them was too low, they never let me know this will be passed to debt collectors! Ruined my credit score! When asked for explanation I was met with extremely cold approach and was quickly dismissed. They charge a lot for what they provide. Going to financial Ombudsman. This is a scam leeching of least privileged!

October 7, 2024
Unprompted review
Debt Correct logo

Reply from Debt Correct

Hi there,

I am sorry to hear of your dissatisfaction.

Within Debt Management it is common for your accounts to default and to be sent to a third party for them to collect payment on behalf of the bigger companies. As well as this, paying a lesser payment in any form of debt solution will likely have an affect on your credit score. Plans can help with affordability but we cannot advise how your creditor may log this on your credit file.

Can you please provide me with your details so I can look at your account as a matter of urgency? Or alternatively please give me a call on 01706 716 440 and ask to speak with Katie, I am the manager here and will do my upmost to help.

Thank You
Debt Correct


Rated 5 out of 5 stars

Wow what a service.

Wow what a service.

Thank you so much
Kim for your communication and for making it easy for me in understanding everything clearly and for making me feel like the world has been lifted of my shoulders.

Will highly recommend Dept correct.

And again thank you so much to Kim.

10/10

Mr A Dervish

September 26, 2024
Unprompted review
Debt Correct logo

Reply from Debt Correct

Hi there, thank you for your feed back! Please call if you ever need anything.

Rated 5 out of 5 stars

Debt Management Plan

I called debt correct to reinstate my debt management plan I spoke with Kim who was brilliant in helping with this as well as non judgemental with her help made me feel very confident in this company would defo recommend

September 18, 2024
Unprompted review
Debt Correct logo

Reply from Debt Correct

Hi there, thank you for your feed back! Please call if you ever need anything.

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