Deeside Heating Reviews 150

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the ease of setting up appointments and the prompt, professional, and efficient completion of work. Many appreciate the clear explanations provided by the staff, often accompanied by pictures and videos, ensuring a thorough understanding of the services performed. Reviewers frequently commend the staff for being friendly, polite, and well-informed. They value the reliability of the team, who consistently arrive on time and are responsive to questions and concerns. The company's communication, including confirmation texts and photos of the arriving engineer, also contributes to a positive customer experience.

What people talk about most

Service

People report positive experiences with service, consistently praising the punctuality and professionalism of... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really easy to set up a service for my gas boiler at a day and time that suited me. Engineer texted confirmation of arrival time on the day. Friendly, told me what he needs to do and carried out the... See more

Company replied

Rated 5 out of 5 stars

Engineer arrived as expected and was very nice. He explained everything he was going to do. After the service was finished he showed me pictures of the work he had done to my boiler and explained... See more

Company replied

Rated 5 out of 5 stars

I have been a customer of Deeside heating for many years they are very reliable and explain everything that they have done while servicing my boiler David and his team always arrive on time and answe... See more

Company replied

Rated 5 out of 5 stars

Very good experience with Deeside Heating who also provide plumbing services. Good fair estimate provided before work commenced, time for work agreed at short notice, reliable experienced plumber arri... See more

Company replied


Company details

  1. Heating Contractor
  2. Gas Engineer
  3. Boiler and Heating Service
  4. Plumber

Written by the company

Heating engineers based in Aberdeen, covering the North East of Scotland. Worcester Bosch Accredited installed. Gas Safe Registered. OFTEC Registered. Unvented hot water systems, We have qualified engineers with certification for unvented systems. Heat Pumps- we have engineers certified to work on heat pumps, annual service of heat pumps. We Install, service and repair gas, LPG and oil boilers. We offer a range of Landlord Services- Gas Safety Inspections, Portable Appliance Testing, Legionella Risk Assessments. We also offer a range of plumbing services, fixing leaky taps, faulty toilet flush valves etc. Annual boiler servicing- just get in touch and we can provide an estimate. We have a range of services to suit different appliances, most boiler require an annual routine A level service, at intervals they do also need a more in depth B level boiler service which can involve replacing electrodes and gaskets to ensure the boilers continued safe and efficient operation. Heap pump servicing- we have 3 qualified heat pump engineers. F Gas qualified engineer. New Boiler, we can provide a free no obligation quote, just get in touch. Up to 12 year manufacturers guarantee on Worcester Bosch boilers that we install. We install combi boilers, system boiler and regular boilers. Natural gas, lpg and oil systems. We can provide advice on your system and recommend where energy improvements can be made.


Contact info

4.9

Excellent

TrustScore 5 out of 5

150 reviews

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Rated 5 out of 5 stars

Fantastic company to deal with

Fantastic company to deal with. Very efficient. Send a photo of who is doing service so you know who to expect. Send pictures showing work done. Really friendly and helpful staff.

October 15, 2025
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Reply from Deeside Heating

Thanks for the review! Thanks again for using our services,

Rated 5 out of 5 stars

Install HIVE smart thermostat, and a new dishwasher

Recently hired Deeside Heating to install a HIVE smart thermostat and a new dishwasher for my sister's property. From the start, David was brilliant to deal with - responsive via email, clear about costs and timelines, and explained everything thoroughly. The plumber who came out was on time, was very professional, tidy, and did excellent work. The whole process was straightforward, and my sister is delighted with both installations. Would absolutely recommend Deeside Heating for anyone in Aberdeen needing a reliable and professional plumber.

September 26, 2025
Unprompted review
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Reply from Deeside Heating

Thanks for the review, appreciate it!

Rated 5 out of 5 stars

Great service

Great service, reliable and efficient

September 22, 2025
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Reply from Deeside Heating

Thanks for the review, thanks again for using our services

Rated 5 out of 5 stars

Arrived on time

Arrived on time, did a very good job and was friendly

July 16, 2025
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Reply from Deeside Heating

Thanks for the review we appreciate it,
and thanks again for using Deeside Heating

Rated 5 out of 5 stars

Annual service reminder received by…

Annual service reminder received by email, straightforward online service appointment booking process confirmed by follow-up phone call from Deeside, excellent communication by engineer from start to finish, engineer arrived at agreed time (with immediately prior confirmation) and completed regular service efficiently and promptly.

July 8, 2025
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Reply from Deeside Heating

thank you for your review and your continued service, much appreciated

Rated 5 out of 5 stars

Boiler service

Engineer arrived as expected and was very nice. He explained everything he was going to do. After the service was finished he showed me pictures of the work he had done to my boiler and explained what each picture meant.
Cannot fault my experience from start to finish. Would highly recommend Deeside Heating

July 8, 2025
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Reply from Deeside Heating

thank you for taking the time to leave a review, and thanks for the continued support

Rated 5 out of 5 stars

Great

Super easy to book, the engineer explained everything he was doing well and was really quick.

June 18, 2025
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Reply from Deeside Heating

Thanks for the review, and thanks again for using our services

Rated 5 out of 5 stars

Reliable, trustworthy Plumbers

Very good experience with Deeside Heating who also provide plumbing services. Good fair estimate provided before work commenced, time for work agreed at short notice, reliable experienced plumber arrived on time and completed all required repair work efficiently, cleaning up after. No surprises with bill following work completion. Job done. Thanks!

May 5, 2025
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Reply from Deeside Heating

Thanks for the review, and thanks again for using our services

Rated 5 out of 5 stars

Professional outfit

Professional outfit, job done as asked .
Would use again.

May 7, 2025
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Reply from Deeside Heating

Thanks for the review, thanks again for using Deeside Heating for your annual boiler service,

Rated 5 out of 5 stars

Excellent service and team

We’ve been using Deeside Heating for 4 years now and I wouldn’t go anywhere else! The whole team provide an excellent service.

April 29, 2025
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Reply from Deeside Heating

Thanks for the review! Ill pass onto the engineers, Thanks again for using Deeside Heating

Rated 5 out of 5 stars

Gas Boiler Service

Booked the boiler service with ease and flexibility on time and date and excellent work done on the day

April 17, 2025
Deeside Heating logo

Reply from Deeside Heating

Thanks for the review, appreciate it! thanks again for using Deeside Heating

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