Deeside Heating Reviews 150

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the ease of setting up appointments and the prompt, professional, and efficient completion of work. Many appreciate the clear explanations provided by the staff, often accompanied by pictures and videos, ensuring a thorough understanding of the services performed. Reviewers frequently commend the staff for being friendly, polite, and well-informed. They value the reliability of the team, who consistently arrive on time and are responsive to questions and concerns. The company's communication, including confirmation texts and photos of the arriving engineer, also contributes to a positive customer experience.

What people talk about most

Service

People report positive experiences with service, consistently praising the punctuality and professionalism of... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really easy to set up a service for my gas boiler at a day and time that suited me. Engineer texted confirmation of arrival time on the day. Friendly, told me what he needs to do and carried out the... See more

Company replied

Rated 5 out of 5 stars

Engineer arrived as expected and was very nice. He explained everything he was going to do. After the service was finished he showed me pictures of the work he had done to my boiler and explained... See more

Company replied

Rated 5 out of 5 stars

I have been a customer of Deeside heating for many years they are very reliable and explain everything that they have done while servicing my boiler David and his team always arrive on time and answe... See more

Company replied

Rated 5 out of 5 stars

Very good experience with Deeside Heating who also provide plumbing services. Good fair estimate provided before work commenced, time for work agreed at short notice, reliable experienced plumber arri... See more

Company replied


Company details

  1. Heating Contractor
  2. Gas Engineer
  3. Boiler and Heating Service
  4. Plumber

Written by the company

Heating engineers based in Aberdeen, covering the North East of Scotland. Worcester Bosch Accredited installed. Gas Safe Registered. OFTEC Registered. Unvented hot water systems, We have qualified engineers with certification for unvented systems. Heat Pumps- we have engineers certified to work on heat pumps, annual service of heat pumps. We Install, service and repair gas, LPG and oil boilers. We offer a range of Landlord Services- Gas Safety Inspections, Portable Appliance Testing, Legionella Risk Assessments. We also offer a range of plumbing services, fixing leaky taps, faulty toilet flush valves etc. Annual boiler servicing- just get in touch and we can provide an estimate. We have a range of services to suit different appliances, most boiler require an annual routine A level service, at intervals they do also need a more in depth B level boiler service which can involve replacing electrodes and gaskets to ensure the boilers continued safe and efficient operation. Heap pump servicing- we have 3 qualified heat pump engineers. F Gas qualified engineer. New Boiler, we can provide a free no obligation quote, just get in touch. Up to 12 year manufacturers guarantee on Worcester Bosch boilers that we install. We install combi boilers, system boiler and regular boilers. Natural gas, lpg and oil systems. We can provide advice on your system and recommend where energy improvements can be made.


Contact info

4.9

Excellent

TrustScore 5 out of 5

150 reviews

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Rated 5 out of 5 stars

Fantastic service

Fantastic service! Thank you guys, you are the best!

April 1, 2025
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Reply from Deeside Heating

Thanks for the review! hanks again for using Deeside Heating

Rated 5 out of 5 stars

FIRST CLASS SERVICEExperience on making my first booking…

Experience on making my first booking was quick,efficient and straight forward.The engineer appeared on time and again was efficient,tidy and approachable,he explained what he had done and his report which was forwarded by email later was easy and clear to follow,accompanied by copy of the certificate and invoice.

March 12, 2025
Rated 5 out of 5 stars

Honestly one of the best in Aberdeen!

Honestly one of the best in Aberdeen!

David and Kieran made my boiler swap effortless and are genuine, giving you the best advice.

They always turn up on time, and stay until you have heating for night to help with the transition.

The whole team are genuinely lovely people and explain the whole process.

Ignore the miserable 2 gits (that left bad reviews) that clearly moan about anything, just shows local small businesses are the go to!

February 6, 2025
Rated 5 out of 5 stars

Boiler Service

Arrived on time
Advised what was planned
Actioned all that was necessary
Kept it all neat and tidy
Advised necessary actions
All done very efficiently

January 30, 2025
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Reply from Deeside Heating

Thanks for the review!

Rated 5 out of 5 stars

Well organised and efficient

Well organised and efficient. Price was well noticed, so bill was not a surprise.

January 21, 2025
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Reply from Deeside Heating

Thanks for the review. Thanks again for choosing us to service the boiler.

Rated 5 out of 5 stars

Fantastic service

Have used Deeside for years now and wouldn't go anywhere else. A good experienced team who explain things clearly and communicate repairs and timescales well.

January 21, 2025
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Reply from Deeside Heating

Thanks for the review! Thanks again for your continued support

Rated 5 out of 5 stars

They understood and responded very…

They understood and responded very quickly to the issue I was having with my central heating system. They had the parts available and had it fixed at the time and day stated.

January 15, 2025
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Reply from Deeside Heating

Thanks for the review!

Rated 5 out of 5 stars

5 star service every time!

I have dealt with Deeside Heating over a number of years for various jobs/call outs, and always found that they go above and beyond, both in their communication and standard of work. They are professional, friendly and always accommodating...I would not look beyond them and would 100% recommend them to friends and family.

January 7, 2025
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Reply from Deeside Heating

Thanks for the review, appreciate it ! Thanks again for your continued support

Rated 5 out of 5 stars

Gas service Always punctual and tidy.

Always punctual and tidy.
A good job at a fair price. Thank you

December 17, 2024
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Reply from Deeside Heating

Thanks for the review, and thanks again for booking your boiler service with us.

Rated 5 out of 5 stars

Deeside Heating to the rescue

Thankfully these guys came to my elderly mum’s rescue when she had a boiler issue recently. As always, the service was fab and she is delighted, as am I - thanks again Deeside Heating 😬

December 17, 2024
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Reply from Deeside Heating

Thanks for the review. Thanks again for your continued support, we really appreciate it.

Rated 5 out of 5 stars

Highly professional

Highly professional , friendly., trained staff who complete work required in timely manner.

December 2, 2024
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Reply from Deeside Heating

Thanks for the review !

Rated 5 out of 5 stars

Very efficient

Very efficient. Friendly staff. Well organised.

November 17, 2024
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Reply from Deeside Heating

Thanks for the review and thanks again for using our services,

Rated 5 out of 5 stars

My go to firm for all Heating and Plumbing work

We have been using Deeside Heating for over 5 years now and in all that time the service offered by David and the rest of the team has never fallen below the very high bar set on the first visit.
Everyone involved with Deeside is friendly, competent and very tidy when carrying out work.
Always our go to business for heating and plumbing work

November 5, 2024
Deeside Heating logo

Reply from Deeside Heating

Thanks very much for the review it is appreciated. Thanks again for your continued support.

Rated 5 out of 5 stars

Gas Boiler Servicing

Engineer was polite and helpful. Explained what he was doing and why. Completed the service information book and asked if there was anything else that I needed his assistance with. This company was great from start to finish.

November 5, 2024
Deeside Heating logo

Reply from Deeside Heating

Thanks for the review !

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