Deeside Heating Reviews 150

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the ease of setting up appointments and the prompt, professional, and efficient completion of work. Many appreciate the clear explanations provided by the staff, often accompanied by pictures and videos, ensuring a thorough understanding of the services performed. Reviewers frequently commend the staff for being friendly, polite, and well-informed. They value the reliability of the team, who consistently arrive on time and are responsive to questions and concerns. The company's communication, including confirmation texts and photos of the arriving engineer, also contributes to a positive customer experience.

What people talk about most

Service

People report positive experiences with service, consistently praising the punctuality and professionalism of... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really easy to set up a service for my gas boiler at a day and time that suited me. Engineer texted confirmation of arrival time on the day. Friendly, told me what he needs to do and carried out the... See more

Company replied

Rated 5 out of 5 stars

Engineer arrived as expected and was very nice. He explained everything he was going to do. After the service was finished he showed me pictures of the work he had done to my boiler and explained... See more

Company replied

Rated 5 out of 5 stars

I have been a customer of Deeside heating for many years they are very reliable and explain everything that they have done while servicing my boiler David and his team always arrive on time and answe... See more

Company replied

Rated 5 out of 5 stars

Very good experience with Deeside Heating who also provide plumbing services. Good fair estimate provided before work commenced, time for work agreed at short notice, reliable experienced plumber arri... See more

Company replied


Company details

  1. Heating Contractor
  2. Gas Engineer
  3. Boiler and Heating Service
  4. Plumber

Written by the company

Heating engineers based in Aberdeen, covering the North East of Scotland. Worcester Bosch Accredited installed. Gas Safe Registered. OFTEC Registered. Unvented hot water systems, We have qualified engineers with certification for unvented systems. Heat Pumps- we have engineers certified to work on heat pumps, annual service of heat pumps. We Install, service and repair gas, LPG and oil boilers. We offer a range of Landlord Services- Gas Safety Inspections, Portable Appliance Testing, Legionella Risk Assessments. We also offer a range of plumbing services, fixing leaky taps, faulty toilet flush valves etc. Annual boiler servicing- just get in touch and we can provide an estimate. We have a range of services to suit different appliances, most boiler require an annual routine A level service, at intervals they do also need a more in depth B level boiler service which can involve replacing electrodes and gaskets to ensure the boilers continued safe and efficient operation. Heap pump servicing- we have 3 qualified heat pump engineers. F Gas qualified engineer. New Boiler, we can provide a free no obligation quote, just get in touch. Up to 12 year manufacturers guarantee on Worcester Bosch boilers that we install. We install combi boilers, system boiler and regular boilers. Natural gas, lpg and oil systems. We can provide advice on your system and recommend where energy improvements can be made.


Contact info

4.9

Excellent

TrustScore 5 out of 5

150 reviews

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Rated 5 out of 5 stars

Excellent service from Deeside Heating

Excellent service from Deeside Heating. Received a phone to give us time of arrival. Very polite staff informed us of the problem with the overflow which the have fixed. I would definitely recommend them to other people.

May 18, 2023
Rated 5 out of 5 stars

Extremely Professional Service

Extremely Professional Service. Thank you to both Kieran and David for clarifying all my queries before and during installation work!

May 16, 2023
Unprompted review
Deeside Heating logo

Reply from Deeside Heating

Thanks for the review it is appreciated,
Thanks again for choosing Deeside Heating to install the boiler,

Rated 5 out of 5 stars

Excellent service all round

David's extensive knowledge and attention to detail is very reassuring, especially in this period of increase energy costs. My boiler is working so much more efficiently now. Excellent service all round.

May 13, 2023
Rated 5 out of 5 stars

Very good and very prompt service

Very good and very prompt service, mainly needed in critical times. Service provider was very patient, explained and answered all queries, knowledgeable in subject, good documentation and overall very good service.

April 12, 2023
Deeside Heating logo

Reply from Deeside Heating

Thanks for the review

Rated 5 out of 5 stars

Excellent service after I called…

Excellent service after I called Deeside Heating due to a boiler fault, they arrived later that same day and diagnosed the issue and explained the next steps. They had the boiler up and running later that week.

Unfortunately while performing the service, another fault was detected. They outlined the options of continuing to repair an out of warranty boiler, or opt for a replacement. I chose to get a replacement which they completed without a hitch. Every engineer involved was very knowledgeable and answered any questions I had.

Would not hesitate to recommend.

April 4, 2023
Deeside Heating logo

Reply from Deeside Heating

Hi Steven, thanks for the review, thanks again for going with us for the new boiler.

Rated 5 out of 5 stars

First Class installation of new boiler

First Class installation of new boiler, so informative with all instructions was a bit tricky with re-routing of existing pipes but was overcome, have no hesitation if you are looking for a professional company to do any boiler/heating works

December 9, 2022
Unprompted review
Rated 5 out of 5 stars

Boiler Service

Engineer arrived on time, was very knowledgeable and friendly. Work was carried out to a very high standard and to top things off the price was extremely reasonable. Will certainly be using again and again.

October 24, 2022
Deeside Heating logo

Reply from Deeside Heating

Thanks for the review Scott, much appreciated. Thanks again for choosing Deeside Heating,

Rated 5 out of 5 stars

Excellent Gas Boiler Service

Very simple booking system - turned up on time and did very good job servicing our gas boiler and diagnosing system faults. Very knowledgeable technician who explained all his conclusions and recommendations very clearly. Could not recommend the service more highly

September 20, 2022
Rated 5 out of 5 stars

Full boiler service in my new home

I had a full service (1,5hrs) by David F. He always making sure everything works as it should before he leave. If you looking for a quick, honest and reliable gas engineer don't hesitate to contact Deeside Plumbing & Heating Ltd.

September 19, 2022
Rated 5 out of 5 stars

Really great guys

Really great guys. They came promptly, fixed my problem, and then showed me other things I need to know in my new flat.

August 5, 2022
Rated 5 out of 5 stars

Great service in an emergency

We had a leak at a radiator in the bathroom and the water was dripping through our kitchen ceiling. With no knowledge of local engineers, I randomly picked Deeside from my Google choice. Iam glad I did. Vicki went above and beyond to get an engineer to us and Keiran was prompt, efficient and personable. He fixed the leak, checked boiler was up to pressure and bled radiators. I have no hesitance in recommending this company

July 16, 2022
Unprompted review
Rated 5 out of 5 stars

Deeside Heating, excellent choice, highly recommended

Great service from Deeside Heating and in particular David. Installation completed on schedule, on cost and in a very clean efficient manner. A key component did not arrive on time but Deeside heating took time on a Sunday to complete and commission the boiler.
5 star service, good customer focus with attention to installation compliance and value.

July 14, 2022
Rated 5 out of 5 stars

Great service

Wouldn’t hesitate to recommend Deeside Heating! They have done various jobs from Worcester boiler service/cylinder problems etc at my own home and gas safety check and plumbing issues at rental property. Efficient from start to finish from initial contact with David who responded quickly to my query, Vicky in the office to arrange works and, of course, Dave, Kieran and Kyle who carried out the work. Great to have found such a reliable company! Great work guys, thanks to all.

June 14, 2022

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