Fantastic customer service.We are A Parish Council In Somerset a Needed a new defib. We were given great advice from the outset. Any queries we had were answered swiftly and politely. Delivery was ver... See more
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With so many different defibrillator in all different price classes, not easy to pick one out. From all companies Defib store offered the best value. Thomas was very helpful and any questions were... See more
Company replied
While we cannot review an item that has not been used, and hope never to have to use, the service provided by RentaDefib has been high quality. Fom the sale to answering questions. Vivienne Nicholls h... See more
Company replied
On behalf of Chester Scouts I've bought pads, batteries, and a complete AED with cabinet from the Defib Store, and have never had a problem with them nor the company. The staff (expecially Luke) have... See more
Company replied
Company details
Written by the company
Defib Store is the UK's leading Automatic External Defibrillator (AED) cabinet manufacturer and independent defibrillator supplier. Our expertise has been developed through 30 years of designing and manufacturing bespoke cabinets and specialist enclosures based at our offices in Derbyshire, UK. Our products are engineered to face up to the harshest environments and locations to ensure your defibrillators are kept safe, secure and always ready for rescue. All of our cabinets are crafted and assembled by our team to ISO9001 specification and have been specially designed to be relied upon every day by emergency services teams across the country. Our cabinets are recommended by the UK ambulance services, heart charities and AED manufacturers. With ever-growing demand for life-saving devices to treat sudden cardiac arrests, it is vital that everyone has 24-hour immediate access to a defibrillator to help improve survival rates. Help us make sure nobody goes without a defibrillator when they need it. Welcome us as your new partner in all aspects of defibrillator storage, acquisition and advice. Our History Defib Store specialises in designing, manufacturing and supplying defibrillator enclosures as well as being a trusted partner of major defibrillator manufacturers. Our founder, Paul Bennett, has over 40 years of experience in designing and manufacturing enclosures for major oil and gas projects in the most hazardous environments and infrastructure projects worldwide. We are proud to offer certification to the latest BS EN 60079 standards and constantly develop our products to withstand extreme conditions. We provide dependable and safe defibrillator storage, supply and training, with full polycarbonate cabinets that can withstand the harshest environments and abuse. We have successfully created defibrillator enclosures that meet our customers' exacting requirements, including supplying equipment to the Antarctic and the hottest parts of the Australian bush. Choose Defib Store for high-quality defibrillator enclosures that meet the latest safety standards and offer superior protection for your equipment regardless of where it is in the world.
Contact info
Unit 1 Tideswell Business Park, SK17 8NY, Buxton, United Kingdom
- 01298 872 186
- sales@defibstore.co.uk
- www.defibstore.co.uk
4.9
Excellent
71 reviews
No recent history of asking for reviews
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Defibs and Training from Defib Store Excellent
we recently purchased 18 #defibs from Defib Store along with 8 sessions of training for our employees. All of the sessions received excellent feedback on both the trainer, content of the training and the Defibs, these are easy to use should the need arise. We should have done this much sooner!
November 13, 2023
Unprompted review
Reply from Defib Store Ltd
Hi Lee,
Your review has brightened our day in the office. I've passed your feedback on to Chris who you've been dealing with too.
We're glad the training and defibs were well received, and it's good to know you have the devices should you ever need them, and your staff are trained on how to use them.
Reply from Defib Store Ltd
Hi Steve,
Thanks for the 5* review!
All round great!
Bought for the company I work for after shopping around. Great price, great communication, all good!
November 21, 2023
Unprompted review
Reply from Defib Store Ltd
Hi Kelly,
Can't ask for any more than that! Thanks so much for such a shining review.
Easy to deal with and good service
Easy to deal with and good service. Vivienne was helpful.
November 10, 2023
Unprompted review
Reply from Defib Store Ltd
We're so please Viv was so helpful in supplying your defib to you, Ian. We'll make sure to pass on your wonderful feedback.
Great service from Vivienne for our…
Great service from Vivienne for our first Defib machine.
November 10, 2023
Unprompted review
Reply from Defib Store Ltd
Thanks for such a great review, Jon. Viv will be thrilled with your positive feedback.
Great Defib Service
I have started the research with Defib long time ago and had to hold for some time due to management decision. Vivienne was great she had to amend the Company Name for us and resend the PO and when all on the way to us it was very quick process. We have a
Defib on the wall in the office and we have done full training and demonstration how this all works to our staff is no brainer and they are all happy to use it without the hesitation. Thank you
May 10, 2023
Unprompted review
Reply from Defib Store Ltd
We're so glad Vivienne and the team could get you up and running with a defib and training on how to use it! We'll pass your kind words on to Viv. She'll be so pleased.
Great service provided .Always use this…
Great service provided .Always use this company for replacement batteries. Very reliable and quick delivery is what you want and that's what you get !
November 9, 2023
Unprompted review
Reply from Defib Store Ltd
Thanks, Eddie!
We're glad you're happy with our quick service. We hope you never need to use your defib in anger, but we'll keep delivering those quick and reliable battery replacements for you when you need them.
Have had lease contract for a few…
Have had lease contract for a few years. Service is excellent. Communication with Vivienne is very good with regular checks. Would recommend.
November 7, 2023
Unprompted review
Reply from Defib Store Ltd
Hi Georgina,
Thanks so much for the recommendation on the excellent service and the kind words about our Viv. We're glad we could help!
Great service
Needed a replacement battery for our defibrillator and most suppliers were showing it as out of stock. The defibstore had one - at a very good price - and despatched it immediately. Very happy customer!
October 27, 2023
Unprompted review
Reply from Defib Store Ltd
Hi Jane,
We're so glad you're a happy customer! We always try to hold stock at great prices so you can get to being rescue-ready as soon as possible. Thanks for such a great review.
Hired defib
Hired a defib for a month in the summer. Service was excellent. No problems with ordering, delivery, collection etc. Very reasonable rates. Would recommend.
July 31, 2023
Unprompted review
Reply from Defib Store Ltd
We really appreciate your recommendation, and thanks for leaving such a wonderfully positive review!
Excellent Service
We have just had our defibrillators serviced by Defib Store Ltd. We also chose to hire loan defibrillators whilst ours were being serviced. We were really impressed with the service we received as we were updated on our order every step of the way. I would definitely recommend Defib Store Ltd.
November 1, 2023
Unprompted review
Reply from Defib Store Ltd
Hi Karen,
Thank you so much for your excellent review! We're so glad we were able to help keep your defib in full working order so you're always prepared to save a life.
Excellent Company Communication
Endeavour Woodcrafts CIC did not really know what defib to buy or rent nor the advantages or disadvantages of either. We had no idea on finding a training session for the staff either.
After researching on line Rent a Defib was our choice of supplier and we were not disappointed.
Our contact was Vivienne Nicholls who was fabulous from start to finish! Communication was easy, straightforward and clear. She arranged for the paperwork to be sent, the defib to arrive and the training package was included. Thank you for making the process so easy and the machine is of course as expected from this company - first class!
July 6, 2023
Unprompted review
Reply from Defib Store Ltd
What a brilliant review! Thank you so much and we're glad that Viv was able to help with choosing the correct defib for you, plus training. We'll pass on your kind words to Vivienne too :)
Extremely helpful and professional
On behalf of Chester Scouts I've bought pads, batteries, and a complete AED with cabinet from the Defib Store, and have never had a problem with them nor the company. The staff (expecially Luke) have always been incredibly helpful, they certainly know their stuff, and nothing seems too much trouble for them. In short, they take their job as seriously as their customers do
February 21, 2023
Unprompted review
Reply from Defib Store Ltd
Hi Michael,
We're so glad we've been able to help Chester Scouts get set up with your public access defib! We couldn't have asked for a better review.
We hope you never need to use it, but we're happy you have one. We'll also make sure to pass your kind words onto Luke and the rest of the team.
Our company required a Defib on fairly…
Our company required a Defib on fairly short notice and Vivienne from RentaDefib was very helpful in making this happen for us. Highly recommend for anyone requiring a good professional organisation to help them out. We will certainly use them again in future.
October 18, 2023
Unprompted review
Reply from Defib Store Ltd
Hi Chris,
Thank you for taking the time out to leave such a brill review! We're glad Viv has been able to help and offer a great service. We'll pass on your kind words so she knows it's being recognised.
Great service, highly recommend
Defib store regularly provide defib machines to my organisation for short term rental. They always provide a fast and helpful service and the devices arrive in great condition and on time. Pick up service by courier is easy and convenient. I highly recommend the company and will continue to use them.
September 21, 2023
Unprompted review
Reply from Defib Store Ltd
Thank you so much for your kind words and 5* review! Vivienne in our rental department will be so pleased to know her hard work is appreciated.
Great service
Defib Store have been extremely professional with the supply and regular maintenance of the unit - just hope we never need to use it!!
October 12, 2023
Unprompted review
Reply from Defib Store Ltd
Hi Malcolm, thank you so much for your kind words and brilliant review. We hope you never need to use it too but we're here for support if you ever do!
Quick helpful service
Quick helpful service.
Easy delivery and pick up.
Great product.
Would 100% to future users.
June 28, 2023
Unprompted review
Reply from Defib Store Ltd
Hi Natalie, thank you taking the time out to leave such a brilliant review.
Great service from the team
Great service from the team, we have recently selected Defib store for our AED replacement program, they have been responsive, helpful and deliveries were made on time. Great company to work with, would very much recommend
September 25, 2023
Unprompted review
Reply from Defib Store Ltd
Hi Miranda, thank you so much for the kind words and 5* review. Sorry it's taken a while to reply to you. I'll pass on your review to our Orders team so they know our customers recognise their hard work.
Very happy with Defib store
Very happy with Defib store. Good prices and good service. Chris in particular very helpful. Recommend.
September 13, 2023
Unprompted review
Reply from Defib Store Ltd
Amazing review, thank you for the kind words. We'll make sure Chris is told that his hard work is being noticed by his customers.
Excellent service from Vivienne…
Excellent service from Vivienne Nicholls and team. Vivienne very helpful with any issues. No problem returning after rental period. Would recommend.
September 13, 2023
Unprompted review
Reply from Defib Store Ltd
Hi Vivien, what a wonderful review, thank you! We're glad to hear Viv has been looking after your and your rental defib. Thanks for the recommendation too!
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