DesignNest Europe Reviews 137

TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

I haven't received my item as the delivery company claimed they couldn't find my address (a place of work which has multiple deliveries each day). Design Nest has neither contacted me nor refunded me.... See more

Rated 1 out of 5 stars

Ordered Items 202112061450110720909 since 6 Dec 2021. Till now no tracking number given, email no reply, customer service also no reply ...... nothing is happening. Pls refund my momney!!!

Rated 1 out of 5 stars

Although the product as eventually received looks good and seems to work fine, the service from DesignNest was poor in two ways. First, they started asking for feedback repeatedly within two days of... See more

Rated 1 out of 5 stars

The object that I bought (luckily paying the shipment only because was a sweatcoin prize) is a bit outdated and, at the store price overpriced. The manual inside my item (An audiocube stationery) was... See more

Company replied

Company details

  1. Home Goods Store
  2. Electronics Store

Information provided by various external sources

DesignNest Europe is based in the Netherlands. Here in DesignNest online shop, we have designer's one-of-a-kind products from DesignNest.com and the most complete range of PowerCube® collection and other Allocacoc products in Europe.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

137 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great

Products as described, quick delivery. I enjoyed my purchases from this website, would definitely use this website again as they have a lot of unique and interesting products to offer.

March 17, 2021
Rated 5 out of 5 stars

DesignNest has an inspiring assortment…

I was looking for a stand for my groobebox and I got a tip from a discussion forum to get Moft laptop stand from DesignNest.

The Moft stand is a well-designed product that is attached to the laptop without adding to the dimensions or the weight of the laptop (or groovebox).

The Moft laptop stand arrived quickly after the order safe and sound.

DesignNest has an inspiring assortment of designer products that may be hard to find elsewhere. The pricing is fair as well.

Recommended.

March 14, 2021
Rated 5 out of 5 stars

innovative, usefull AND eeasy on the eyes

Very nice products!!
Innovative, usefull and easy on the eyes.
I ordered 3 powercubes. It's true that inserting a plug into the socket can be a bit of a challenge so i wouldn't use the cube to regularly plug and unplug devices. So far I haven't had to much difficulty plugging in.
I shall order again, as soon as I'm done moving from one house to another: you can never have to much sockets!

March 12, 2021
Rated 5 out of 5 stars

My delivery was fast and correct

My delivery was fast and correct! But i want,...
The BLUE CANDLE!!
Always sold out., 😉😏

February 17, 2021
DesignNest Europe logo

Reply from DesignNest Europe

We're sorry about that, it should be back in stock in April. Please do check back again later.

Rated 1 out of 5 stars

My order has not arrived

My order has not arrived. Tracking has not updated since the 8th of January. I have sent multiple emails but no reply. Very disappointed with all of this, I want my money back.

January 16, 2021
Unprompted review
DesignNest Europe logo

Reply from DesignNest Europe

Hi Lisa, we're sorry to hear that you have not received your order, and we did not received any emails from you. Your order was placed right on the day when the travel connection between the UK and EU was suspended, hence we shipped your order out right after new year when our warehouse reopened on the 5th January. Please note that it could take up to 10 working days for shipment to arrive in Ireland from the Netherlands, especially during time like this. We have contacted PostNL to investigate the whereabout of your parcel and the estimated time to arrive at your address. We will be in touch with you via email once we received an update from PostNL. Again we apologise for the long wait and thank you for your patience.

Rated 1 out of 5 stars

allocacoc charger incompatible with iPone/Airpods Pro?

Unfortunately, this wireless device will not charge my iPhone SE 2ndGen, or my Apple Airpods pro. The light comes on and it heats up, but no charging after 30 minutes. Afterwards, using the same power adapter(s), USB charged both devices in minutes.

Paul

January 13, 2021
DesignNest Europe logo

Reply from DesignNest Europe

Hi Paul, we're sorry to hear that your Wireless Charger |Aluminium| doesn't function as it should. It should compatible with any devices that support wireless charging. You can use this link to initiate a replacement FOC: https://designnest-eu.shipping-portal.com/rp/ We apologise for the disappointment and inconvenience caused.

Rated 1 out of 5 stars

It was supposed to arrive before…

It was supposed to arrive before Christmas.
Today is January 1 and I've not receivey order yet.

January 1, 2021
DesignNest Europe logo

Reply from DesignNest Europe

Hi Andrea, so sorry that the delivery by our logistic partner is so much late than usual due to holiday season and stricter COVID-19 measurements in place. I see that your order has been delivered on 5 January. We hope that you enjoy your purchase and in case if you have any questions, please do not hesitate to email us.

Rated 5 out of 5 stars

Didn't disappoint

My order arved quickly and well packed. It was just what I ordered. Also items didn't disappoint. They are very good quaility and as described,very usuful. I will definitely buy from them again.

December 16, 2020
Rated 5 out of 5 stars

A happy experience

Very happy with my experience - the site is easy to navigate and it’s easy to search within the site. Additionally the communication once I ordered my powercooker was clear and the delivery was quick and without problems.

December 14, 2020

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