DesignNest Europe Reviews 137

TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

I haven't received my item as the delivery company claimed they couldn't find my address (a place of work which has multiple deliveries each day). Design Nest has neither contacted me nor refunded me.... See more

Rated 1 out of 5 stars

Ordered Items 202112061450110720909 since 6 Dec 2021. Till now no tracking number given, email no reply, customer service also no reply ...... nothing is happening. Pls refund my momney!!!

Rated 1 out of 5 stars

Although the product as eventually received looks good and seems to work fine, the service from DesignNest was poor in two ways. First, they started asking for feedback repeatedly within two days of... See more

Rated 1 out of 5 stars

The object that I bought (luckily paying the shipment only because was a sweatcoin prize) is a bit outdated and, at the store price overpriced. The manual inside my item (An audiocube stationery) was... See more

Company replied

Company details

  1. Home Goods Store
  2. Electronics Store

Information provided by various external sources

DesignNest Europe is based in the Netherlands. Here in DesignNest online shop, we have designer's one-of-a-kind products from DesignNest.com and the most complete range of PowerCube® collection and other Allocacoc products in Europe.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

137 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Still not received the product, overpriced shipping

Ten days since the order, still not received the product, even the shipping price was almost 50% of the price of the product, what a shame!

May 22, 2020
Unprompted review
DesignNest Europe logo

Reply from DesignNest Europe

We're sorry to hear that you haven't received your order. Your order was shipped out the next working day. Please understand that the shipping time is not within our control especially during time like this. A lot of shipments handled by our logistic partners are experiencing slight delay and we're sorry about that. It's marked as delivered yesterday in our system, could you please confirm that?

Rated 5 out of 5 stars

Just great

Was in contact with customer support before my purchase. Very kind en helpful. Bought 2 PowerCubes, great quality very happy with it.

April 16, 2020
Unprompted review
Rated 5 out of 5 stars

Nicely done

Shipping is fast and PostNL lost my package and I communicated with them and respond quickly and helped me to solve the problem! Nicely done!

February 21, 2020
Unprompted review
Rated 5 out of 5 stars

-Top notch product (Powercube Switch)…

-Top notch product (Powercube Switch) and impressive innovative new range
-Decent price in relation to quality and functionality
-Easy to find and order, sharp customer service (got email as soon as product was available again)
- Buying from DesignNest is as easy as from Amazon (were I got my first Powercube) that had limited availability

February 13, 2020
Unprompted review
Rated 1 out of 5 stars

No delivery. No contact. No refund

I haven't received my item as the delivery company claimed they couldn't find my address (a place of work which has multiple deliveries each day). Design Nest has neither contacted me nor refunded me. I am having to chase them for my money back. Pretty poor service all round.

January 12, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent product and service

This is my sixth experience with DesignNest (previously ALLOCACOC).

Each and every one has been great.

Cool quality products and the two times I had to resort to Customer Service the attitude was nice and helpful.

December 6, 2019
Unprompted review

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