Took more than a month to get 2 books delivered and I eventually even got just one copy. Very bad delivery and customer care services. On top of it the delivery address was in London!
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See what reviewers are saying
I found the staff extremely helpful and pleasant, they were the nicest staff I have ever dealt with, and everything explained clearly, and nothing was too much trouble; the watches were deliv... See more
Bought four watches from Dezeen watch store.All totally top quality with designer looks. The watches were dispatched the same day I ordered them & arrived in well protected packaging. Looking forwar... See more
Almost never write reviews but Dezeen has such an innovative and stylish selection of watches (as well as good customer service) that I have made an exception. I have bought more than one watch from... See more
Company details
Information provided by various external sources
Dezeen Watch Store offers a carefully curated selection of timepieces by leading designers and independent brands. Our collection is constantly evolving to bring our customers a limited selection of the latest models, best-sellers and contemporary classics.
Contact info
8 Orsman Road, N1 5QJ, London
- +44 20 3327 1233
- www.dezeenwatchstore.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Everything worked out perfectly. We are very happy with the watch
I found out later on that it is sold in my country. I would have liked to know that before going trough the trouble of sending it all the way from the UK.
Beautiful watch
Bought as a Christmas gift and the recipient was delighted. Beautifully packaged and excellent delivery service.
Happy Customer
Buying from the Dezeen watchstore was a smooth process. Along with free international shipping, very good. Their customer service was also very good and helpful. Prices of the timepieces could be a tad lower. But i guess the recent weakened pound would help affordability.

Reply from Dezeen Watch Store
Great customer service
I was provided a fantastic customer service when I had to return the watch I bought and I received exchange without any problems. All transactions were smooth and fast. I would definitely recommend!
Great watch
Fantastic design, eye catching and practical. What is there not to love?
A nice watch per Christmas
The watch arrived fast, was packed nicely and made a perfect Christmas present. The only thing to pay attention to is shipping to Ukraine: if the cost is over 150 Euro - custom tax of 10% needs to be paid when watch arrives at the customs in Kyiv
Look good but poor quality
I have purchased a few of watches from dezeen watch store. They all look great, however the quality of the straps are terrible this is not a one off as it has happened with a uniform wares strap and a instrmnt strap. Both straps were unusable within months. The customer service by uniform wares was particularly bad as they expect you to simply replace the strap for the same one that will fall apart again for £70 or replace it with one that they claim is better quality for £100+

Reply from Dezeen Watch Store
Inaccurate sizes quoted by Dezeen
Your records will confirm the watch is smaller than the size you quote. In your business (and in all watch purchases in particular) millimetres MATTER!

Reply from Dezeen Watch Store
Great service
Unfortunately I first received a watch which didn't work. The customer service arranged a quick replacement so that the new watch still arrived in time before Christmas.
Delivered quickly. Nice product beautifully boxed.
Received on time and all in order.
Great
Online process easy, arrived before projected, well packages and high quality Product!!
Fantastic watches and great service
I recently ordered two watches from the Dzeen watch store, the Instrmnt 01 by Pete Sunderland and Ross Baynham and the Tube Watch D38 Black by LEFF. I am delighted with both purchases, both are great watches. The website is well designed with great product images and details. The ordering process was quick and easy and I received both watches on time, well packed and in perfect condition. The Instrmnt 01 is particularly special for the price and is without doubt my favourite of the two.
Exellent experience
In early December I ordered a watch from the Dezeen Watch Store and I am delighted how quick easy the purchase went through. The watch arrived from the UK to Germany only three days later. I was very much impressed. I am very pleased with the watch and would recommend that company to anyone. The only drawback is that there are so many wonderful watches on display, so the temptation to go back an buy another ist great.
Very satisfied
Watch is like i expected very preety. No delays no wrong description, everything went well.
great design, but problems with condensation
Love the design of my Hacker watch. Great the quick and free of charge delivery throughout Europe. After 5 month recurring condensation under the glass. Service said this will go away of it's own accord but can be helped along by keeping the watch in a warm dry place. That's what I am doing ever since from time to time...
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