Took more than a month to get 2 books delivered and I eventually even got just one copy. Very bad delivery and customer care services. On top of it the delivery address was in London!
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See what reviewers are saying
I found the staff extremely helpful and pleasant, they were the nicest staff I have ever dealt with, and everything explained clearly, and nothing was too much trouble; the watches were deliv... See more
Bought four watches from Dezeen watch store.All totally top quality with designer looks. The watches were dispatched the same day I ordered them & arrived in well protected packaging. Looking forwar... See more
Almost never write reviews but Dezeen has such an innovative and stylish selection of watches (as well as good customer service) that I have made an exception. I have bought more than one watch from... See more
Company details
Information provided by various external sources
Dezeen Watch Store offers a carefully curated selection of timepieces by leading designers and independent brands. Our collection is constantly evolving to bring our customers a limited selection of the latest models, best-sellers and contemporary classics.
Contact info
8 Orsman Road, N1 5QJ, London
- +44 20 3327 1233
- www.dezeenwatchstore.com
4.3
Excellent
204 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Good service, bad product
Fast delivery and brilliant customer service. I have bought the INSTRMNT watch as an engagement present, so by the time we realise that the strap will not stay put it was too late to return it. I know things can get wrong but it couldn't happen at the worst time. To say that I am disappointed will be an understatement.
January 2, 2017
Unprompted review
Reply from Dezeen Watch Store
Hi Daniela,
Thank you for your feedback.
Sorry to hear about the issue with your watch.
We encourage all of our customers to contact us if they have any issues with their watch after they have purchased, even if it falls outside of the 28 days returns period.
If a purchase is made for a gift we are also happy to make allowances on a returns period if the customer contacts us.
- Dezeen Watch Store customer service team
Excellent
I have nothing to reproach. The product is great and the shipping was fast and i could monitor the transition.
January 2, 2017
Unprompted review
great store
Very nice selection of watches. I haven´t had any problem with the shop so far.
January 2, 2017
Unprompted review
Great Watches!!
Great watches!! Love the designs or should i say - Love the 'Dezeens'
January 2, 2017
Unprompted review
Promt and quick delivery.
January 2, 2017
Unprompted review
Good experience
Everything went smoothly and they delivered quickly, in my opinion. Unfortunately, FedEx, which delivered the package, was a pain but that's not the web store's fault.
January 2, 2017
Unprompted review
Eone mesh black
It was the perfect gift for my fiancé. He really liked it. The product has a perfect quality and a stylish package.
January 2, 2017
Unprompted review
Hard to make a decision there's so many beautiful watches
The watch I chose is from Picto and is absolutely gorgeous. Delivery was quick, although FedEx is a pain in Australia unless you live in a capital city.
January 2, 2017
Unprompted review
Reply from Dezeen Watch Store
Hi Sonya,
Thank you for your feedback.
We are happy to hear you have been pleased with your purchase and appreciate your comments regarding the shipping of your package.
- Dezeen Watch Store customer service team
Great watch
Bought a watch with great ease and at a good price too. My partner is very happy too
January 2, 2017
Unprompted review
Reply from Dezeen Watch Store
Hi Steve,
Thank you for your positive feedback!
We are happy to hear you have been pleased with your purchase and your shopping experience.
- Dezeen Watch Store customer service team
Quality product with a lovely desig …
Quality product with a lovely design, and a quick delivery. Can't ask more than that. I love my watch!
January 2, 2017
Unprompted review
Excellent !
Very recommended company : quick service, good service...
January 2, 2017
Unprompted review
Style
In a world of statement watches, the Dexeen watch, Instrmnt, is understated - cool!
It has a 'look again' factor, which attracts attention and a response - usually "Cool"!
Thank you, Elliot loves it.
January 2, 2017
Unprompted review
Excelent
Excelent service, personalized attention to the customers, very good products at very competitive prices. You must buy at Dezeen watch store!
January 2, 2017
Unprompted review
Unique design. The bracelet adjusts …
Unique design. The bracelet adjusts easily for a good fit.
January 2, 2017
Unprompted review
Straight forward process, great pro …
Straight forward process, great product.
January 2, 2017
Unprompted review
Excellent product, great experience …
Excellent product, great experience.
One suggestion: if there was a way to estimate customs fee before proceeding to check out, it would be convenient. (maybe ask if it's a gift? that changes the customs fee)
January 2, 2017
Unprompted review
Delivery was fast and the watch cam …
Delivery was fast and the watch came in good condition. The price was rather reasonable compared to getting it from where I stay (Singapore).
January 2, 2017
Unprompted review
Reply from Dezeen Watch Store
Hi Johnny,
Thank you for your positive feedback!
We are happy to hear you have been pleased with your purchase and your shopping experience.
- Dezeen Watch Store customer service team
Excellent service.
January 2, 2017
Unprompted review
I was very satisfied with the shopping process and the product.
January 2, 2017
Unprompted review
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