DFS Furniture - Banbury Reviews 

Once I’d managed to get the attention of a salesperson they were very efficient and helpful. It’s just difficult to find one that isn’t already busy.

We walked into your banbury store to be greeted by 3 lovely ladies , emma was very proffesional at her job , we had a good experience in choosing our furniture, she wasn't pushy in any way which we appreciate, she suggested ideas and was very helpful, we have ordered and waiting on a delivery date . She and the other ladies are a great asset to your company .

Emma was very helpful

Blake was incredibly helpful, friendly and very knowledgeable. He made our visit easy to find what we were looking for.

We went into dfs with my daughter as she wanted to show us the sofa she ordered and ended up buying one ourselves one of dfs employees Ethan was a great help he explained everything perfectly and was very polite he’s definitely a credit to dfs we can’t wait for our new Sofa ☺️

We visited DFS in Banbury this afternoon and were very happy with the service. The lady who we dealt with was friendly and informative. She answered all our questions and, probably more to the point, asked us all the right questions to make sure we had ordered a sofa suitable for our needs.

We felt very confident buying our new sofa from the Banbury store.

Very helpful staff. Not pushy and approachable. Helped us with all the choices and helped us with our purchase.

Member of staff was informative and patient. Clear with answers. Felt confident i was being given the best deal and ordering was easy.

I attended DFS Banbury and purchased a beautiful recliner. Blake a DFS salesman was so helpful, explained everything to me, options, insurance, cleaning. Super helpful and approachable. Hopefully sofa will be sooner rather than later. Great staff, customer service.

We always use DFS when we need a sofa, our previous sofas lasted 12 years and still in good condition, but we have changed our decor. We have always been happy with the service and quality hopefully the sofa we have just ordered won’t disappoint. Blake was fabulous 👍

I called DFS about a sofa I was interested in but had a series of questions. I spoke to Stuart who was very helpful and answered all my questions politely and with patience. I was very impressed with the customer service. I rang back a few days later and bought the sofa.

Very happy with the service we received from Paul, who helped us choose our sofas and chair. He made helpful suggestions which we took on board without being pushy and was friendly and chatty throughout. He also gave us the option of changing the order once we got home so that we could check that everything fitted. This turned out to be very usueful as 1 of the sofas was too big for the space available and we were able to change this to a smaller version.

The very helpful Salesman Blake, he answered all my questions and was very knowledgeable about the foitstool I bought. Thank you.

Helpful & friendly sales assistant called Cheryl. She was not pushy, but there to guide us when needed.
She showed us the leather recliners & then left us to discuss amongst ourselves, returning when required.

What a fabulous experience with Paul buying my sofa today. He explained everything to me in a way i understood. Thank you Paul for making it an easy and comfortable purchase.

I was was greeted by a lovely lady called Emma who couldn't off been more helpful friendly and done her best to me finding what I was looking for talked me through everything a pleasure to have Emma help me find what I was looking for many thanks to her I come away from your store very pleased with my purchase she i a credit to DFS

Big welcome smile from the get go
Hot beverage offered ( never been offered by any other furniture company)
No pressure applied or forced from staff ....

The man that served us was very knowledgeable about the furniture & polite