Kerry was exceptional she was very patient and helpful for two days she measured gave advice andxlet us have space to decide what fitted us always with a smile and making you at ease .great service ma... See more
Company replied
Location
Switch locationSouth West Coast Path, Taw Wharf,Unit 2, EX31 2BN Barnstaple, GB
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See what reviewers are saying
Had bad experience with a fellow furniture store, so decided to try DFS and soon as we walked in, felt totally different. We were left to browse at our own comfort and offered a coffee whilst looking.... See more
Company replied
We were left to browse for a while and then we were approached by the sales person Tim. Tim was very informative and had great customer service skills. He gave us advice on how to keep the furniture... See more
Company replied
We found buying new sofas in DFS a very good experience. On our first visit the assistant was very helpful and gave us plenty of information. We were very impressed with range of sofas available and t... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
South West Coast Path, Taw Wharf,Unit 2, EX31 2BN, Barnstaple, United Kingdom
- 0333 999 9528
4.9
Excellent
2K reviews
Asks customers to review
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Kerry was exceptional she was very…
Kerry was exceptional she was very patient and helpful for two days she measured gave advice andxlet us have space to decide what fitted us always with a smile and making you at ease .great service made it feel easy and a pleasant experience
July 22, 2026
Reply from DFS Furniture - Barnstaple
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Barnstaple
Hello Janet,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Barnstaple
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Purchasing furniture
Very helpful staff (kerry).
All questions answered. Paperwork paying etc was all explained it made it an enjoyable experience for us.
July 17, 2026
Unprompted review
Reply from DFS Furniture - Barnstaple
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
The sofabed corner unit we chose does…
The sofabed corner unit we chose does not fit through a standard doorway. DFS took our payment instantly despite us needing to notify them to go ahead.
July 8, 2026
Reply from DFS Furniture - Barnstaple
Good afternoon,
Thank you for taking the time to share your review with us, we are disappointed to hear your chosen furniture did not meet your requirements. We can see that this has since been discussed and your order has been cancelled as the furniture is unsuitable, a refund has been raised and will be received within 10 working days.
Kind regards,
Holly M
DFS Customer Support
Jamie went out of his way to get us…
Jamie went out of his way to get us what we wanted with no fuss. Everything was explained about colours we could have and extras available.
July 15, 2026
Reply from DFS Furniture - Barnstaple
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
The lady was very helpful and made are…
The lady was very helpful and made are experience.
July 13, 2026
Reply from DFS Furniture - Barnstaple
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Tim was very helpful
Tim was very helpful and talked us through everything we needed when buying our sofa. He did not make us feel at all pressured but helped us pick what we needed and what would work for our house and sofa
July 13, 2026
Reply from DFS Furniture - Barnstaple
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
friendly service
July 13, 2026
Reply from DFS Furniture - Barnstaple
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Customer service …
We were left to browse for a while and then we were approached by the sales person Tim. Tim was very informative and had great customer service skills. He gave us advice on how to keep the furniture in the best condition and about the care package.
Excellent service.
July 9, 2026
Reply from DFS Furniture - Barnstaple
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Tim met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Barnstaple
Hello,
Thank you for your great feedback.
Kind regards,
Holly M
DFS Customer Support
Jamie from DFS Barnstaple was so…
Jamie from DFS Barnstaple was so helpful and knowledgeable! He explained everything I needed to know and gave a professional and friendly service! Fully recommend!
June 30, 2026
Reply from DFS Furniture - Barnstaple
Hello Steve,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Went in several times before deciding
Went in several times before deciding, staff very helpful and answering all our questions and querys.
July 6, 2026
Reply from DFS Furniture - Barnstaple
Hello,
Thank you for sharing your great feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Barnstaple
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
helpful team
The team (Jim and Tim) were really helpful guiding me to best choice based on my requirements. Very patient and informative
July 4, 2026
Reply from DFS Furniture - Barnstaple
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Really good customer experience and…
Really good customer experience and assistance ready when needed very friendly smiley staff
July 4, 2026
Reply from DFS Furniture - Barnstaple
Hello,
Thank you for sharing your great feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Had bad experience with a fellow…
Had bad experience with a fellow furniture store, so decided to try DFS and soon as we walked in, felt totally different. We were left to browse at our own comfort and offered a coffee whilst looking. Then we spoke to Sales Advisor we were certainly not pressured, but he was very informative and gave his several options etc. We finally decided to go ahead and purchase a new sofa. Whole process from start to finish was exceptional. Would recommend DFS to anyone.
July 3, 2026
Reply from DFS Furniture - Barnstaple
Hello Mr Humphreys,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Barnstaple
Hello Anne,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
The staff were very friendly and…
The staff were very friendly and knowledge made the buyimg experience very easy and professional.
July 1, 2026
Reply from DFS Furniture - Barnstaple
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Jamie was so helpful and very…
Jamie was so helpful and very personable we enjoyed our visit to the store, thank you. The Barnstaple store was well set out, had a lot of stock on display and was clean.
01/07/2026
July 1, 2026
Reply from DFS Furniture - Barnstaple
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
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