DFS Furniture - Barnstaple Reviews 

2,156
•
TrustScore 5 out of 5

4.9

South West Coast Path, Taw Wharf,Unit 2, EX31 2BN Barnstaple, GB

•

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See what reviewers are saying

Rated 5 out of 5 stars

Two very nice sales men who between them answered all the questions I had about the products I was interested in. I've been in and put of the store for approx 12 months trying to decide upon the r... See more

Company replied

Rated 5 out of 5 stars

Kieron is a fantastic salesperson who has great knowledge and attention to detail. He answered all our questions, was attentive and personable without being pushy. Brilliant service - and the reaso... See more

Company replied

Rated 5 out of 5 stars

Had bad experience with a fellow furniture store, so decided to try DFS and soon as we walked in, felt totally different. We were left to browse at our own comfort and offered a coffee whilst looking.... See more

Company replied

Rated 5 out of 5 stars

We went to dfs in Barnstaple and found the whole experience very relaxed. Time to look around and very helpful assistances . Very polite and conscientious

Company replied


Company details

  1. Furniture Store
  2. also in
  3. Furniture Accessories
  4. Home Goods Store
  5. Living Room Furniture Store
  6. Sofa Store
  7. Upholstery Shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

  • South West Coast Path, Taw Wharf,Unit 2, EX31 2BN, Barnstaple, United Kingdom

  • 0333 999 9528

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(2,156)

95,678 reviews in the last 12 months

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Rated 5 out of 5 stars

Barnstaple staff very helpful

Barnstaple staff very helpful, polite and friendly our advisor Louise explained everything and was such a happy person put you at ease straight away and went through the whole process with great care thank you

September 28, 2026
DFS Furniture - Barnstaple logo

Reply from DFS Furniture - Barnstaple

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine E DFS Customer Support

Rated 5 out of 5 stars

Bought a beautiful suite yesterday

Bought a beautiful suite yesterday, lovely customer service, easy to deal with, friendly staff who looked after us very well. Thank you James for great service!

September 27, 2026
DFS Furniture - Barnstaple logo

Reply from DFS Furniture - Barnstaple

Hello,

Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with James.

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Very nice young chap who helps us…

Very nice young chap who helps us through buying our corner settle to day. Very helpful and very polite, and even sorted us out with a cofee
FIVE STARS FOR HIM

September 27, 2026
DFS Furniture - Barnstaple logo

Reply from DFS Furniture - Barnstaple

Hello,

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Very helpful team member

Very helpful team member, not pushy at all, very knowledgeable and patient!

September 27, 2026
DFS Furniture - Barnstaple logo

Reply from DFS Furniture - Barnstaple

Hello,

We really appreciate you taking the time to give us a 5* rating, thank you very much!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Fantastic service

Really kind helpful staff,gave us plenty of time and help and we're not pushy

September 26, 2026
DFS Furniture - Barnstaple logo

Reply from DFS Furniture - Barnstaple

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!

Kind regards

Lorraine E
DFS Central Customer Support

Rated 5 out of 5 stars

Lady very helpful

September 26, 2026
DFS Furniture - Barnstaple logo

Reply from DFS Furniture - Barnstaple

Hello,

Thank you for your 5 star review.

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Louise was fabulous

Louise was fabulous! Extremely helpful, knowledgeable and easy to work with. Thank you

September 25, 2026
DFS Furniture - Barnstaple logo

Reply from DFS Furniture - Barnstaple

Hello,

Thank you for your positive feedback.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

A great team in our local branch all of…

A great team in our local branch all of them made time to speak with us about our requirements.
All very Knowledgeable on your products and glad to of help.
We recommend the Barnstaple branch to all in this westcountru town.

September 15, 2026
DFS Furniture - Barnstaple logo

Reply from DFS Furniture - Barnstaple

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine E
DFS Customer Support

Rated 5 out of 5 stars

Lovely sofa that fits in our space

Lovely sofa that fits in our space. Delivered within a week with great communication, sofa was assembled, tested and waste removed. Could not ask for more.

September 15, 2026
DFS Furniture - Barnstaple logo

Reply from DFS Furniture - Barnstaple

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine E
DFS Customer Support

Rated 5 out of 5 stars

Friendly staff

Friendly people

September 20, 2026
DFS Furniture - Barnstaple logo

Reply from DFS Furniture - Barnstaple

Hello,

Thank you for your 5 star review.

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Dealt with a man called Jame very…

Dealt with a man called Jame very helpful nothing was any trouble

September 20, 2026
DFS Furniture - Barnstaple logo

Reply from DFS Furniture - Barnstaple

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine E
DFS Customer Support

Rated 5 out of 5 stars

Very knowledgeable sales…

Very knowledgeable sales representative, walked us through the order process and the options with the sofa after checking the access and the Size of the parts to make sure delivery will be simple!

September 19, 2026
DFS Furniture - Barnstaple logo

Reply from DFS Furniture - Barnstaple

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine E
DFS Customer Support

Rated 5 out of 5 stars

Fabulous

Amazing experience at the Barnstaple store, staff are always really helpful and knowledgeable.

September 17, 2026
DFS Furniture - Barnstaple logo

Reply from DFS Furniture - Barnstaple

Hello Sarah,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Tim was extremely attentive

Tim was extremely attentive, patient and very knowledgeable. It was a pleasure dealing with him

September 14, 2026
DFS Furniture - Barnstaple logo

Reply from DFS Furniture - Barnstaple

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Customer service

Great customer service
Excellent product knowledge & not pushy which is always a winner in my opinion.

September 7, 2026
DFS Furniture - Barnstaple logo

Reply from DFS Furniture - Barnstaple

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Tim was great

Tim was great. Really helpful and knowledgeable. Would recommend him for your sofa needs.

September 13, 2026
DFS Furniture - Barnstaple logo

Reply from DFS Furniture - Barnstaple

Hello,

Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Tim.

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Nice experience

Everything is good, nice staff and good experience.

September 13, 2026
DFS Furniture - Barnstaple logo

Reply from DFS Furniture - Barnstaple

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

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