Kerry at DFS Barnstaple gave us outstanding service today. From the moment we walked in, she was friendly, knowledgeable, and genuinely focused on helping us find exactly what we needed. She guided... See more
Location
Switch locationSouth West Coast Path, Taw Wharf,Unit 2, EX31 2BN Barnstaple, GB
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See what reviewers are saying
A thorough, unfussy, considerate experience completing an order for a piece of furniture which, to us was a lot of expense. However, it was reasonably priced, and there was no pressure sale, which we... See more
Company replied
Came in to look for settee as I seen on the app. Approached by a member of staff and given good advice picked the item I was inquiring about and made the decision to buy. Then told through email when... See more
Company replied
Had bad experience with a fellow furniture store, so decided to try DFS and soon as we walked in, felt totally different. We were left to browse at our own comfort and offered a coffee whilst looking.... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
South West Coast Path, Taw Wharf,Unit 2, EX31 2BN, Barnstaple, United Kingdom
- 0333 999 9528
4.9
Excellent
2K reviews
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Very helpful staff,clear and helpful…
Very helpful staff,clear and helpful advice,totally stress free experience
April 11, 2026
Reply from DFS Furniture - Barnstaple
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Jamie
Jamie, the salesman was very professional, polite and friendly; he explained everything relating to the purchase of the product and the purchasing options very clearly and in depth. The product is very good and we are extremely pleased with our purchase
April 10, 2026
Reply from DFS Furniture - Barnstaple
What an amazing review, thank you so much for taking the time to write this 😊
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Barnstaple
What an amazing review, thank you so much for taking the time to write this 😊
Kind Regards,
Vanessa
DFS Customer Support
Staff were very friendly
Staff were very friendly, I had been trying to find the right sofa for weeks as I had a specific list of things I wanted and had struggled to find a sofa that ticked all my boxes. I found staff extremely helpful, looking for multiple options and configurations for me online and being very friendly whilst doing so. I left feeling very happy with our sofa choice.
April 9, 2026
Reply from DFS Furniture - Barnstaple
Hi, thank you so much for your 5* review. We're really glad that you had a great shopping experience at DFS, we can’t wait to deliver.
Kind Regards,
Vanessa
DFS Customer Support
Was served by Tim
Was served by Tim, who was very helpful and thorough throughout the whole experience. Offered us a drink while we placed our order and was very polite and easy to get on with.
April 7, 2026
Reply from DFS Furniture - Barnstaple
Good morning Gemma,
Thanks for your lovely feedback, we’re glad to hear Tim met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Jamie in the barnstaple store was…
Jamie in the barnstaple store was charming, informative and really helpful and patient. Excellent!
April 6, 2026
Reply from DFS Furniture - Barnstaple
Hello,
Thank you for sharing your kind feedback with us.
Kind regards
Holly M
DFS Customer Support
Dealt with a really nice man by the…
Dealt with a really nice man by the name of Jim friendly helpful and answered all our questions.
April 6, 2026
Reply from DFS Furniture - Barnstaple
Good morning Tony,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Fantastic staff
Staff were very helpful and friendly and supportive. Definitely would go there again
March 29, 2026
Reply from DFS Furniture - Barnstaple
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Barnstaple
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Hi great experience at the Barnstaple…
Hi great experience at the Barnstaple store. We dealt with Kerry
Very helpful friendly and professional
April 1, 2026
Reply from DFS Furniture - Barnstaple
Good afternoon,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Friendly, helpful and professional staff
Staff, especially Louise, were very helpful and friendly without being pushy. We knew what we wanted and an order was placed, and paid, for on the day of our visit. We got the feeling that nothing would have been a problem.
March 30, 2026
Reply from DFS Furniture - Barnstaple
Good morning Mike,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Really friendly member of staff who…
Really friendly member of staff who made us feel welcome, nothing was too much trouble. Gave us all the information we required to make our decision to purchase our living room furniture. We will definitely recommend Barnstaple DFS to friends and family
March 30, 2026
Reply from DFS Furniture - Barnstaple
Hi there, thank you for taking the time to leave a 5-star review!😊
Kind Regards,
Vanessa
DFS Customer Support
Friendly helpful staff easy process…
Friendly helpful staff easy process good quality sofa awaiting delivery in 6 weeks time
March 20, 2026
Reply from DFS Furniture - Barnstaple
Good morning Mr Whattingham,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
very knowledgeable and friendly staff
very knowledgeable and friendly staff, i would recommend this store
March 26, 2026
Reply from DFS Furniture - Barnstaple
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
Service was great.
Service was great ! Staff were helpful but not over bearing. Great experience.
March 14, 2026
Reply from DFS Furniture - Barnstaple
Good Morning,
Thank you for sharing your lovely 5* review, your feedback is greatly appreciated!
Kind Regards,
Lorraine A
DFS Central Customer Support
We always buy our furniture from DFS
We always buy our furniture from DFS, the quality is excellent and the staff are are on hand as soon as you need them, friendly and very helpful
March 16, 2026
Reply from DFS Furniture - Barnstaple
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Lorraine A
DFS Central Customer Support
The staff were very helpful and nothing…
The staff were very helpful and nothing was too much trouble. The selection of furniture is fantastic and good quality
March 9, 2026
Reply from DFS Furniture - Barnstaple
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Lorraine A
DFS Central Customer Support
Reply from DFS Furniture - Barnstaple
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Very informative and helpful
Very informative and helpful, explained everything. Made our choice very easy.
March 9, 2026
Reply from DFS Furniture - Barnstaple
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting DFS. 😊
Kind Regards,
Vanessa
DFS Customer Support
Emma was very helpful
Emma was very helpful. She was friendly. She gave us the information we needed and also left us alone for a short time to discuss what we wanted. She offered us a coffee. She found out what we needed and one was able to point us in the right direction.
March 8, 2026
Reply from DFS Furniture - Barnstaple
Hello,
Thank you for your kind review. We are so happy that you enjoyed your experience with Emma in store. We hope you love your furniture when it arrives in your home.
Kind Regards,
Holly M
DFS Customer Support
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