Abby at Christchurch Branch was amazing. She was very patient and attentive whilst we changed our minds on leather colours more than once!! She was very informative without being pushy and offered s... See more
Company replied
Location
Switch locationBarrack Road, Christchurch Retail Park, BH23 2BN Christchurch, GB
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See what reviewers are saying
We had a pleasant experience at the DFS shop at Christchurch Retail Park. We had enough space and time to consider our options. Girene was fantastic to explain options, understand what we needed and l... See more
Company replied
We felt relaxed looking around the store not hassled by anyone but was informed if we needed any help or had questions we could ask. When we ordered our sofa & chairs we were informed about the... See more
Company replied
We were greeted with a smile and offered a drink whilst Sue went through our options, and efficiently completed the sale by going through what would happen post sale.
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Barrack Road, Christchurch Retail Park, BH23 2BN, Christchurch, United Kingdom
- 0333 999 9790
4.9
Excellent
2K reviews
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Great service and fantastic staff
Great service and fantastic staff at the Christchurch branch
February 16, 2026
Reply from DFS Furniture - Christchurch
Good afternoon Adam,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Beth was amazing
Beth was amazing.
Talked me through everything.
Very happy customer.
February 8, 2026
Reply from DFS Furniture - Christchurch
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
A 2 seater sofa
I found exactly what I wanted! I was looking for a small 2 seater sofa as I only have a restricted area for it to fit in. Found in the Christchurch store in clearance 😀👏
February 13, 2026
Reply from DFS Furniture - Christchurch
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Luke was outstanding
Luke was outstanding, an extremely good man, he made the whole process of buying very easy and a great experience.
February 3, 2026
Reply from DFS Furniture - Christchurch
Good morning,
Thanks for your lovely feedback, we’re glad to hear James met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Staff were relaxed and helpful without…
Staff were relaxed and helpful without being pushy or intrusive, great retail experience.
February 9, 2026
Reply from DFS Furniture - Christchurch
Good afternoon Nick,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Staff were helpful and friendly
February 9, 2026
Reply from DFS Furniture - Christchurch
We appreciate you taking the time to leave us a review; we are so happy to hear our staff was helpful and friendly!
Kind Regards,
Vanessa
DFS Customer Support
Sue was very helpful and gave us all…
Sue was very helpful and gave us all the information on the sofa we ordered.
February 8, 2026
Reply from DFS Furniture - Christchurch
Good Afternoon,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Christchurch
We appreciate you taking the time to share your positive experience! We are so glad to hear that our advisor was pleasant and knowledgeable.
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Christchurch
Good afternoon Suzanne,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Reply from DFS Furniture - Christchurch
Good afternoon Keith,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Good experience
Staff were very helpful . Not at all pushy . Told us about amazing credit offer. Purchase was very painless. Well done DFS
February 1, 2026
Reply from DFS Furniture - Christchurch
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Good Experience
We had the pleasure to buy from DFS CHristchurch while dealing with Sue. An amazing sales person who was massively helpful in our choice, budget, finance & delivery issues.
January 25, 2026
Reply from DFS Furniture - Christchurch
We appreciate you sharing your wonderful experience and giving us a 5-star rating. We're happy to hear that our sales team provided helpful assistance with your purchase.
Kind Regards,
Vanessa
DFS Customer Support
A great experience
Beth was excellent - professional, helpful & assisted us in buying the right product 👍🏻👍🏻
February 1, 2026
Reply from DFS Furniture - Christchurch
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Lorraine A
DFS Central Customer Support
Good advice and felt my needs were met
January 30, 2026
Reply from DFS Furniture - Christchurch
We appreciate you sharing your feedback and we're so happy to hear that your needs were met with good advice. Thank you!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Christchurch
We are happy to hear that you find our sofa-bed beautiful. Thank you so much for taking the time to leave us a five-star review.
Kind Regards,
Vanessa
DFS Customer Support
Gintare was a great sales assistant 10…
Gintare was a great sales assistant 10 stars
January 30, 2026
Reply from DFS Furniture - Christchurch
We appreciate you taking the time to share your wonderful experience with us; it means a lot that you were so impressed with our sales assistant.
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Christchurch
Good Morning Samuel,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Christchurch
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Lorraine A
DFS Central Customer Support
The staff very friendly and…
The staff very friendly and knowledgeable. Maxine new her products we weren’t rushed so a very pleasant experience.
January 20, 2026
Reply from DFS Furniture - Christchurch
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Lorraine A
DFS Central Customer Support
Excellent service
Excellent service, met by a caring attentive sales person, Amber, who explained all options excellently & made our purchasing experience very confident, as promised followed by a great delivery 🚚 within the time frame promised, thank you Dfs.
January 12, 2026
Unprompted review
Reply from DFS Furniture - Christchurch
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Lorraine A
DFS Central Customer Support
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