We were very impressed and grateful for the help and advice provided by our salesman (sorry I forgot his name, but he'd just been off for 3 months for a knee operation). He was knowledgeable and profe... See more
Company replied
Location
Switch locationDale Road South, Warney Brook Furniture Centre, DE4 2ET Darley Dale, GB
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See what reviewers are saying
Good choice of furniture which made it hard to decide on one but Lee patiently explained all features and we are confident we've got the one we wanted. Not at all 'pushy' as we feared from experience... See more
Company replied
We were greeted on entering the building and then left the look around. We were asked if we needed any help, after replying that we were just looking again left to look around at our leisure. After... See more
Company replied
April was our salesperson today. She introduced herself to us, gave us advice on what we told her we were looking for and left us to browse. We went to find her once we had chosen. She was helpful... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Dale Road South, Warney Brook Furniture Centre, DE4 2ET, Darley Dale, United Kingdom
- 0333 999 9738
4.9
Excellent
4K reviews
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Reply from DFS Furniture - Darley Dale
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
We were expertly dealt with by Garry…
We were expertly dealt with by Garry who was most courteous and knowledgeable, he helped us in our decisions
July 8, 2026
Reply from DFS Furniture - Darley Dale
Hello Andrew,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
good customer service
its a really large showroom with a large number of sofa to choose from. it give you an overall experience of material, comfort, size and other features. so its easy to choose what we want and how we want it in terms of material, colour , size and orientation.
special thanks to Gary who oriented us to shop and helped us with the purchase. service was excellent.
July 8, 2026
Reply from DFS Furniture - Darley Dale
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Darley Dale
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
We were very pleased with the service…
We were very pleased with the service we received from gary he was very knowledgeable and informative and put us at ease he was very helpful and friendly and we look forward to our new furniture thankyou very much
July 6, 2026
Reply from DFS Furniture - Darley Dale
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Very helpful and friendly team there
July 5, 2026
Reply from DFS Furniture - Darley Dale
Good Morning,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
Great customer service
July 5, 2026
Reply from DFS Furniture - Darley Dale
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Reply from DFS Furniture - Darley Dale
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Gary was very helpful and friendly
Gary was very helpful and friendly.
Made the process easy and quick.
July 5, 2026
Reply from DFS Furniture - Darley Dale
Hello,
Thank you for your great feedback.
Kind regards,
Holly M
DFS Customer Support
We felt very comfortable and relaxed…
We felt very comfortable and relaxed about our purchase. We were put under no pressure at all. Every detail was explained in a very simple manner. Very pleasant. The sales person was very helpful and friendly throughout.
July 3, 2026
Reply from DFS Furniture - Darley Dale
Hello,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Darley Dale
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
very professional
We were greeted politely by a lady who allowed us to walk around at ease but when we approached her for help she was amazing she answered all questions with a professional attitude well done Sam thank you for your help ( may be called San)
July 1, 2026
Reply from DFS Furniture - Darley Dale
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Steve at Darley Dale branch was very…
Steve at Darley Dale branch was very helpful and made the purchase a stress free experience. He gave the advice needed.
June 30, 2026
Reply from DFS Furniture - Darley Dale
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Helpful, not pushy
A lady asked us if we needed help but we were still wandering around. We then tried a few recliners and were 95% sure we had found the one. Steve then came to us, showed us a couple of others and the different available fabrics.He was very helpful without being pushy and as someone who owns a shop, customer service is very important to me. He brought us a coffee and went through all the options. This is the third suite we have bought from your store in 34 years, we don’t even look anywhere else.
I also wanted to mention how lovely and clean the ladies loo was.
June 30, 2026
Reply from DFS Furniture - Darley Dale
Hello Michelle,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Showroom experience
The first person who showed us around led us to the more expensive sofas and seemed to dismiss many of our ideas. Secondly we were helped by April who was warm & friendly and worked with us to find the right sofa. Thank you April.
Sofa yet to be delivered so unable to comment further.
June 29, 2026
Reply from DFS Furniture - Darley Dale
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Lorraine A
DFS Central Customer Support
very nice and helpful sales lady…
very nice and helpful sales lady everything explained to our satisfaction
June 28, 2026
Reply from DFS Furniture - Darley Dale
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Darley Dale
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
It was good experience
It was good experience
Lee made us comfortable and helped to select the things needed.
June 27, 2026
Reply from DFS Furniture - Darley Dale
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Amazing staff
I went in looking for a new table for my first home and I had such an amazing experience. Sam who sold me the table was bubbly and such a lovely person to deal with. She wasn’t pushy or anything and let me decide for myself which is exactly what I needed in such a big decision! Thank you Sam !!
June 27, 2026
Reply from DFS Furniture - Darley Dale
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Sam met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Sofa of my dreams
We came with a specific criteria for our new sofa and chair
Upon entering, April introduced herself and escorted us to the one we’d seen online.
April was a fantastic guide through the maze of ‘same but different’ she even moved the coffee tables from other displays to give us more of a visual representation
From cleaning the sofa to plumping it’s cushions I actually had a lovely morning out and bought the sofa of my dreams
June 27, 2026
Reply from DFS Furniture - Darley Dale
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that April met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
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