From the moment l entered the shop, the introduction was warm & welcoming. I was given an opportunity to browse freely & was not made to feel as if l was intruding when l proceeded to ask my numerous... See more
Company replied
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See what reviewers are saying
I visited DFS Enfield near to closing time on a Sunday. The customer service was very welcoming and exceptional. Molly her colleague stayed over an hour and half later to make sure our sale went throu... See more
Company replied
Lisa was really helpful and a lovely person helped us from start to finish and we got exactly what we was looking for and within our budget. Lisa made the experience feel like we was chatting to a fr... See more
Company replied
We were fortunate to gain the obvious experience and knowledge and exceptional customer service of Lisa this afternoon. Everything was explained clearly and there was no hard sell, there didn't ne... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Great Cambridge Road, EN1 1UJ, London, United Kingdom
- 0333 999 9783
4.9
Excellent
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Reply from DFS Furniture - Enfield
Hello,
Thank you for sharing your lovely review.
Kind Regards,
Holly M
DFS Customer Support
It was an Excellent experience.
June 14, 2026
Reply from DFS Furniture - Enfield
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Excellent service
Really good customer service and very personable. No hard sale. Our sales assistant was really helpful.
June 14, 2026
Reply from DFS Furniture - Enfield
Hello,
Thank you for sharing your lovely review with us.
Kind regards,
Holly M
DFS Customer Support
Ritchie
Ritchie, the sales rep was polite and helpful, allowed us to make our own decision, he didn't push us to buy ,gave us different options.
June 14, 2026
Reply from DFS Furniture - Enfield
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
The assistant was very helpful
The assistant was very helpful. Not too pushy, which always makes me walk out. He talked us through the options we had narrowed it down to and helped us make a decision we are very happy with. Would highly recommend.
June 14, 2026
Reply from DFS Furniture - Enfield
Hello Debbie,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Enfield Store
The visit to the Enfield store was a very good experience. The staff were both helpful and knowledgeable without being overpowering. In particular your assistant Amy was really helpful and obliging.
June 13, 2026
Reply from DFS Furniture - Enfield
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Lorraine A
DFS Central Customer Support
Very happy customer
Very happy with my service, he took all my concerns in to consideration and ensured my measurements were correct.
June 13, 2026
Reply from DFS Furniture - Enfield
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Experience was amazing with Erisa
Experience was amazing with Erica. She helped me with choosing the right coffee and dining tables.
June 13, 2026
Reply from DFS Furniture - Enfield
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Enfield
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
The staff that dealt with my wife and I…
The staff that dealt with my wife and I were more than helpful Didn’t rush us to do anything that we weren’t happy with looking forward to getting our furniture thank you
June 12, 2026
Reply from DFS Furniture - Enfield
Hello,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Enfield
Hello Angela,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
It was great visiting the store and…
It was great visiting the store and meeting Mr Iqbal the person we met showing us around the store and replying to all the questions we raised with ease and respect. His knowledge is superb and very helpful and supportive in guiding us finding our best buy, Thank you,
June 11, 2026
Reply from DFS Furniture - Enfield
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
Very good experience every detail…
Very good experience every detail explained and all questions were answered. All staff were very helpful.
June 10, 2026
Reply from DFS Furniture - Enfield
Hello,
Thank you for sharing your kind feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Very friendly approach, no hard sale great advice.
Exceptional Service from Start to Finish
I would like to thank Aysel, the Turkish sales consultant, and Lee from the internet enquiries team for the outstanding service they provided throughout the purchase of our new settee.
From the initial enquiry through to completing the order, both Aysel and Lee were professional, knowledgeable, friendly, and extremely helpful. They took the time to answer all of our questions, provided excellent advice, and ensured the entire process was smooth and stress-free.
Nothing was too much trouble, and their attention to detail and commitment to customer satisfaction were evident from start to finish. It is refreshing to receive such a high standard of customer service these days.
We are delighted with our purchase and would highly recommend your company to anyone looking for quality furniture and excellent customer care.
Top marks to both Aysel and Lee – they are a real credit to your business. Thank you for making the whole experience such a positive one. ⭐⭐⭐⭐⭐
Mr Mrs MH Pasha
June 9, 2026
Reply from DFS Furniture - Enfield
Hello Mehmet,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Aysel & Lee met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Lisa was absolutely amazing
Lisa was absolutely amazing! She explained everything so well and made us feel so comfortable and happy with our choice.
June 8, 2026
Reply from DFS Furniture - Enfield
Hello Scarlett,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Your staff member Igbal was very…
Your staff member Igbal was very helpful and friendly in aiding us make our choice.
June 8, 2026
Reply from DFS Furniture - Enfield
Hello Tony,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Bought a Sofa and Footstall from DFS…
Bought a Sofa and Footstall from DFS This Morning in Store at Enfield and cannot Thank Customer Service advisor Lisa enough who helped me with Choice , Measurements and Colours, and explaining Delivery and aftercare. I shall be back soon to purchase a Coffee table. Many Thanks.
June 8, 2026
Reply from DFS Furniture - Enfield
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Enfield
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Enfield
Good Morning,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Enfield
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
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