Member of staff Nikki couldn't of been more helpful. Told her what we were looking for and showed us around explaining about beds and mattresses. Purchased a bed and mattress and paperwork done within... See more
Company replied
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Very happy with the service I was given. Was greeted at door by Jamie who was very professional and made me feel at home and gave great advice. Great customer experience all round. I would definitely... See more
We had a couple of what we thought were awkward questions to ask as we needed a specific shape and size of sofa. We approached Scott who was absolutely fantastic. He sorted out our queries with ease,... See more
Company replied
I had a great experience at DFs. I went in with my measurements, got exactly what I was looking for, and within a short time I had purchased my new couch. I can’t wait for it to arrive! The staff w... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
London Road, Furniture Park, G32 8NS, Glasgow, United Kingdom
- 0333 999 9812
4.9
Excellent
13K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Lee was brilliant from start to finish
Lee was brilliant from start to finish. He was friendly, genuine, and very knowledgeable, taking the time to explain everything clearly without any pressure. We had some great conversations, and his honest advice made choosing our sofa so much easier. Excellent service!
July 25, 2026
Reply from DFS Furniture - Glasgow
Good Morning,
Thank you for taking the time to leave us a 5* review. We’re happy that Lee met your expectations in store and that you had a lovely experience when placing the order. We appreciate you sharing the review with others.
Kind Regards,
Jordan
DFS Customer Support
The sales girl was so helpful and had…
The sales girl was so helpful and had all the information and more that was required, really friendly and professional
July 25, 2026
Reply from DFS Furniture - Glasgow
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Great store staff
Great store staff, Nicola was very helpful and knowledgable. Made the decision and purchase very easy.
July 25, 2026
Reply from DFS Furniture - Glasgow
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Glasgow
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Asked for what we looking for and had a…
Walked in, spoke to Nicky, asked for what we were looking for, and had a new suite within the hour. Fantastic service.
July 25, 2026
Reply from DFS Furniture - Glasgow
Good Morning,
We are really happy that Nicky met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Fantastic customer service from…
Fantastic customer service from Gurpreet.
He was patient and knowledgeable.
Thank you very much.
July 25, 2026
Reply from DFS Furniture - Glasgow
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Glasgow
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
We were assisted by a very kind and smiling person.
We were assisted by a very professional, kind and smiling person. She explained to us the fabrics and sizes and confirmed with us a couple of times our order. She very quickly understood our needs.
July 25, 2026
Reply from DFS Furniture - Glasgow
Good Afternoon,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
First class friendly attitude of staff
July 24, 2026
Reply from DFS Furniture - Glasgow
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Jamie was very helpful and sorted the…
Jamie was very helpful and sorted the matters we where looking for
July 24, 2026
Reply from DFS Furniture - Glasgow
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Dolly our sales lady was so helpful &…
Dolly our sales lady was so helpful & extremely courteous
July 17, 2026
Reply from DFS Furniture - Glasgow
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Nikki who showed us our sofa was so…
Nikki who showed us our sofa was so lovely listened to what we were looking for and helped us get our sofa no problems at all very polite and welcoming .
July 23, 2026
Reply from DFS Furniture - Glasgow
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Would recommend
Big Scott Mackenzie. What a guy, really went through all the couches and didn't try to hard or up sell. Just took circumstances in and helped to get the right purchase.
July 24, 2026
Reply from DFS Furniture - Glasgow
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Seamless experience provided by Nicki…Sofa purchase experience
Seamless experience provided by Nicki Glasgow branch couldn’t fault her.
July 23, 2026
Reply from DFS Furniture - Glasgow
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Friendly
Friendly, helpful, service, very patient and don't rush you while choosing, Manager and staff very welcoming
July 10, 2026
Reply from DFS Furniture - Glasgow
Hello,
Thank you for sharing your great feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Never buy from DFS you’ll be disappointed…
We have been left without a bed and are sleeping on the floor since April after buying the most expensive bed in the shop and the customer service is awful. I strongly advise nobody ever buys from DFS.
July 23, 2026
Unprompted review
Reply from DFS Furniture - Glasgow
Good morning Cara,
Thank you for sharing your review with us, it is disappointing to hear your delivery failed to go ahead and this matter is yet to be resolved. Unfortunately, as no order reference number has been provided we are unable to locate your order. However, if you would like to discuss this matter further please do not hesitate to contact our Customer Service Team on 0333 9999 777 and choose option 4.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Glasgow
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Customer service was great
Customer service was great. Very attentive and not over powering. Can’t ask for anything more than that. Very knowledgeable and accommodating.
Hazel was excellent from start to finish and went over and above our expectations with her customer service and in no way was pushy or demanding. A credit to your Glasgow store.
July 18, 2026
Reply from DFS Furniture - Glasgow
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Made a hard decision easy
Ryan the sales rep could not do enough for us helped us too choose the perfict suite thank you again
July 22, 2026
Reply from DFS Furniture - Glasgow
Hello,
Thank you for sharing your great feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Glasgow
Hello,
Thank you for your lovely feedback.
Kind Regards,
Holly M
DFS Customer Support
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