Advice was helpful when wanted and not intrusive when not required. Had left two other store because we were being mithered too much when just looking around. Salesman knew what he was talking abo... See more
Company replied
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See what reviewers are saying
We’ve used DFS a few times over the years, and we’ve always been impressed at the level of service,(without being ‘pushy’ like some retailers!) the friendliness as well as the great range of sofas. D... See more
Company replied
Dennis was very helpful and thorough and took time to talk me through all the options for the beautiful Amanda Holden Showstopper range to help me choose the perfect sofa and chair. Very happy with my... See more
Company replied
The whole experience from start to finish was so relaxed, no pressure my Assistant was very helpful and patient nothing was any problem to her as I looked at many corner sofas, going backwards and for... See more
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Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Throstles Green, M16 0SN, Stretford, United Kingdom
- 0333 999 9751
4.9
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Helpful staff
The staff were very patient, ran through everything in detail and were generally very helpful.
April 20, 2026
Reply from DFS Furniture - Manchester
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Excellent experience. These are my fifth sets of sofas from DFS!
The Salesman was very helpful, he explained everything about the different choice of leather. Advised on how to look after the furniture. He was very informative.
He was empathetic towards my husband who is disabled and kept him happy with coffee 😊
April 20, 2026
Reply from DFS Furniture - Manchester
Good morning Susie,
Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!
Kind regards,
Lia
DFS Customer Support
Great overall purchasing experience.
The salesperson, Ish was helpful and friendly. He listened to our needs and showed us a wide range of options. When we decided to buy he efficiently walked us through the warranty options. A no point did it feel like we were being hard sold.
April 21, 2026
Reply from DFS Furniture - Manchester
Good Afternoon,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Great experience that Ishmael lad was…
Great experience that Ishmael lad was exceptional! If you go in store make sure you find him!
March 27, 2026
Reply from DFS Furniture - Manchester
Good morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Manchester
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Great experience
Great experience. Very straightforward and everything was smooth. Can’t wait for our sofa to arrive. Staff were great.
April 18, 2026
Reply from DFS Furniture - Manchester
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Hamzah was very helpful and have us…
Hamzah was very helpful and have us very good service
April 18, 2026
Reply from DFS Furniture - Manchester
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Faruk was very friendly from the moment…
Faruk was very friendly from the moment we walked through the door at Old Trafford DFS. His attentiveness and knowledge assisted us in knowing we had made the right decision. Sound advice given in terms of choice and aftercare. We were in good hands from the start to the finish. Give this man a pay rise, he’s an asset to your company.
April 18, 2026
Reply from DFS Furniture - Manchester
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Faruk met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Ish was superb
Ish was superb - not pushy, listened to everything we wanted and just provided the most comfortable sales service we've had in a very long time. Thanks so much.
April 18, 2026
Reply from DFS Furniture - Manchester
Good Afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Manchester DFS had the suite we wanted…
Manchester DFS had the suite we wanted in to look at and salesman Denis was helpful and listen to what we wanted
April 18, 2026
Reply from DFS Furniture - Manchester
Good Afternoon,
Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Denis.
Kind Regards,
Jordan
DFS Customer Support
DFS Stretford
No sales pressure. All the sraff were very friendly and helpful especially Julie and Matthew. Great toilet, drinks and parking facilities. Above all, the store has a wide selection of quality suites. Highly recommend DFS White City.
April 14, 2026
Reply from DFS Furniture - Manchester
Good Morning,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Manchester
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Manchester
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
I had a great experience at DFS
I had a great experience at DFS. Hamza helped me with choosing a sofa, and he was extremely friendly and knowledgeable. He guided me through the options patiently and made the whole process easy and enjoyable. I’m very happy with my purchase and really appreciate his help!
April 9, 2026
Reply from DFS Furniture - Manchester
Good morning,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
I had a great experience at DFS last…
I had a great experience at DFS last Saturday, all thanks to Dennis.
From the moment I walked in, he was friendly, helpful, and very easy to talk to. He took the time to understand what I was looking for and guided me through the options without any pressure. Nothing felt rushed, and he made the whole process simple and stress-free.
The purchase went so smoothly from start to finish, and I left feeling really confident in my choice.
I can’t wait for my sofa to arrive! Thanks again, Dennis, for such excellent service.
April 11, 2026
Unprompted review
Reply from DFS Furniture - Manchester
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
We were made to feel very welcome
We were made to feel very welcome, by all staff, very helpful, explained everything in great detail, answered all our questions, had great sense of humour, it was like meeting up with friends, rather than doing a purchase, would shop there again.
April 15, 2026
Reply from DFS Furniture - Manchester
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
I had an amazing experience eith Faruk. He explained everything and was very professional.
I had an amazing experience.the
April 15, 2026
Reply from DFS Furniture - Manchester
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
We had Furuk helping us out with the…
We had Furuk helping us out with the couch we purchased and he was a great help
April 8, 2026
Reply from DFS Furniture - Manchester
Good morning Adam,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Antonio was really helpful and gave me…
Antonio was really helpful and gave me all the information I needed to make final choices.
April 14, 2026
Reply from DFS Furniture - Manchester
Good afternoon,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Manchester
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
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