I was recommended by my daughter who’d already bought her 2 settees from DFS. Today I purchased the same style which I’d already admired. The young lady who served us Chloe was very pleasant and helpf... See more
Company replied
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Colin at Parkgate branch was absolutely fantastic. From the start when we walked in he wasn't pushy or clingy, he let us know he was there to help and gave us space which was a big factor in us purcha... See more
Company replied
Ŵe have been looking to replace our large curved settee for several months and visited several furniture places. DFS at Rotherham stood out from the rest for quality, design and price. We found rxact... See more
Company replied
Maya was the most fantastic sales advisor! She made us feel welcome and answered all questions that we had, she was very open and honest and ensured we got the right sofa for us and had the best in st... See more
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Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Rail Mill Way, Unit 12A, S626EJ, Parkgate, United Kingdom
- 0333 999 9814
4.9
Excellent
4K reviews
Asks customers to review
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The staff were great we were not…
The staff were great we were not approached until we ask for assistance once we had found the sofa we wanted, Rebecca was lovely very polite and patient, even brought up a photo of the colour of sofa I wanted so I could be confident I was happy with my choice. We were offered drinks and were not rushed at any point. Stress free buying experience would recommend.
May 7, 2026
Reply from DFS Furniture - Rotherham
Good afternoon Clair,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
Staff were helpful and very clear in…
Staff were helpful and very clear in their explanations.
May 1, 2026
Reply from DFS Furniture - Rotherham
Good morning Adam,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Brilliant service in store at the…
Brilliant service in store at the Parkgate branch. Warren was very helpful and supportive all the way through our purchase especially when I had to go back into store as once our sofa had arrived it had been damaged through transportation. Warren was very supportive abd apologised even though it wasn't his fault and now the issue is being rectified.
Thanks Warren
April 13, 2026
Reply from DFS Furniture - Rotherham
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Salesman was very helpful and kept…
Salesman was very helpful and kept everything simple and stress free
April 29, 2026
Reply from DFS Furniture - Rotherham
Good morning Jordan,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Reply from DFS Furniture - Rotherham
Good afternoon David,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
We ordered our new furniture today at…
We ordered our new furniture today at Rotherham store, such a nice easy experience, lovely man ‘warren’ got us a coffee, let us take our time and never rushed us, explained everything clearly. Now just looking forward to receiving our new furniture. Thank you
May 6, 2026
Reply from DFS Furniture - Rotherham
Good afternoon Jacki,
Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!
Kind regards,
Lia
DFS Customer Support
Staff made me feel at ease with my…
Staff made me feel at ease with my decision, looked at photos of my living room with me and gave me great advice. Thank you for your patience and help!
May 5, 2026
Reply from DFS Furniture - Rotherham
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
A very pleasant shopping experience
A very pleasant shopping experience. Was left alone to peruse the shop and a lovely assistant passed by and we stopped her to make our purchase. A quick and easy experience from start to finish
May 4, 2026
Reply from DFS Furniture - Rotherham
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Excellent experience at DFS rotherham
Staff at DFS rotherham were really helpful. They know what they do and what is best for the customer. I have placed the order today and looking forward positively for the product
May 4, 2026
Reply from DFS Furniture - Rotherham
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Good service and help with choosing.
May 4, 2026
Reply from DFS Furniture - Rotherham
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
No pushy sales advisors
No pushy sales advisors. Heather was really patient with us, even when I had to change the size of sofa.
May 4, 2026
Reply from DFS Furniture - Rotherham
Good Morning,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Rotherham
Good afternoon,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Reply from DFS Furniture - Rotherham
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Staff brilliant explained everything…
Staff brilliant explained everything very clearly very friendly
May 1, 2026
Reply from DFS Furniture - Rotherham
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Great service from DFS in Rotherham…
Great service from DFS in Rotherham especially Collin. Highly recommended.
May 3, 2026
Reply from DFS Furniture - Rotherham
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
The sofa was delivered on time without…
The sofa was delivered on time without any delays. They then assembled it and placed the sofa in room making sure we were happy. After search and going to a lot of shops, we found DFS the best one for service and value.
December 27, 2025
Reply from DFS Furniture - Rotherham
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Kind Regards,
Vanessa
DFS Customer Support
Excellent service at DFS
We were approached within a couple of minutes of arrival into the DFS store, Parkgate, Rotherham, by a very helpful young lady. We had visited the store on 2 previous occasions and had made our choice. The questions about our chosen settee and chair were answered on our previous visits, so we were happy to proceed. The young lady talked us through our decision and explained, in full, the price; delivery; guarantee and raffle to help Children in Need. We were pleased to learn that we would be purchasing a 'bundle' and so the overall price was lower, always welcome. The young lady explained that we could not change the order once placed and so to make sure we were happy with the colour; we liked the purchase and that the settee and chair would fit into our house. We would rate our experience as excellent and applaud the young lady who served us as she was helpful; friendly; professional and knowledgeable. Thank you.
May 1, 2026
Reply from DFS Furniture - Rotherham
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Rotherham
Good morning Jane,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Very good service and nice people …
Very good service and nice people Thanks Mr Hopkinson
April 23, 2026
Reply from DFS Furniture - Rotherham
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Rotherham
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
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