DFS Furniture - Rotherham Reviews 

3,957
TrustScore 5 out of 5

4.9

Rail Mill Way, Unit 12A, S626EJ Parkgate, GB


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Rated 5 out of 5 stars

I was recommended by my daughter who’d already bought her 2 settees from DFS. Today I purchased the same style which I’d already admired. The young lady who served us Chloe was very pleasant and helpf... See more

Company replied

Rated 5 out of 5 stars

Colin at Parkgate branch was absolutely fantastic. From the start when we walked in he wasn't pushy or clingy, he let us know he was there to help and gave us space which was a big factor in us purcha... See more

Company replied

Rated 5 out of 5 stars

Ŵe have been looking to replace our large curved settee for several months and visited several furniture places. DFS at Rotherham stood out from the rest for quality, design and price. We found rxact... See more

Company replied

Rated 5 out of 5 stars

Given time to leisurely walk around store. Found it easy to ask for assistance, from Heather, who was very knowledgeable about settees and needs of the buyer. No hard sell, talked through after c... See more

Company replied


Company details

  1. Furniture Store
  2. Furniture Accessories
  3. Home Goods Store
  4. Living Room Furniture Store
  5. Sofa Store
  6. Upholstery Shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

  • Rail Mill Way, Unit 12A, S626EJ, Parkgate, United Kingdom

  • 0333 999 9814

4.9

Excellent

TrustScore 5 out of 5

4K reviews

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4.9

All reviews

(3,957)

95,641 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service at DFS

We were approached within a couple of minutes of arrival into the DFS store, Parkgate, Rotherham, by a very helpful young lady. We had visited the store on 2 previous occasions and had made our choice. The questions about our chosen settee and chair were answered on our previous visits, so we were happy to proceed. The young lady talked us through our decision and explained, in full, the price; delivery; guarantee and raffle to help Children in Need. We were pleased to learn that we would be purchasing a 'bundle' and so the overall price was lower, always welcome. The young lady explained that we could not change the order once placed and so to make sure we were happy with the colour; we liked the purchase and that the settee and chair would fit into our house. We would rate our experience as excellent and applaud the young lady who served us as she was helpful; friendly; professional and knowledgeable. Thank you.

May 1, 2026
DFS Furniture - Rotherham logo

Reply from DFS Furniture - Rotherham

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Very helpful and welcoming

Very helpful and welcoming

April 30, 2026
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Reply from DFS Furniture - Rotherham

Good morning Jane,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Very good service and nice people …

Very good service and nice people Thanks Mr Hopkinson

April 23, 2026
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Reply from DFS Furniture - Rotherham

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Helpful staff without the sales pressure

From walking in the store it felt very relaxed and I loved that the sales team gave us time to browse without being pressured.
Once finding what we wanted warren talked us through the different options available to us and gave us time to process the information before committing to buy. He was friendly but professional at all times. He talked us through the steps from ordering our suite to it being made and right through to delivery. He made buying our new furniture enjoyable, relaxed and we are confident in it being the right purchase for us.

April 27, 2026
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Reply from DFS Furniture - Rotherham

Good afternoon Stephen,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Went into the DFS

Went into the DFS, Parkgate Rotherham. Was left to browse the store without any pressure, which i prefer.
After looking on line at the sofas and didn't see anything i liked i wasn't expecting to find one. Just proves going into the shop to see first hand is better than a picture on line.
Excellent customer service, I have shopped with DFS before and wouldn't hesitate to return in the future.
Looking forward to my sofa coming.
Well done DFS.

April 24, 2026
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Reply from DFS Furniture - Rotherham

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

We walked in and found the settee what…

We walked in and found the settee what we wanted the sales man was brilliant and we felt at ease with him he sorted everything out for us thank you

April 27, 2026
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Reply from DFS Furniture - Rotherham

Good Afternoon,

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Good service

Good service

April 26, 2026
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Reply from DFS Furniture - Rotherham

Hello,

Thank you for your 5 star review.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Great selection of sofas and the staff…

Great selection of sofas and the staff were great, Becky who showed us our options for a sofa knew the showroom top to bottom and as we were first time buyers she talked us through all our payment options thoroughly, would highly recommend.

April 25, 2026
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Reply from DFS Furniture - Rotherham

Hello,

Thank you for your kind review. We are so happy that you enjoyed your experience with Becky in store. We hope you love your furniture when it arrives in your home.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Very happy to shop with DFS again as I…

Very happy to shop with DFS again as I bought a very nice Corner sofa last year, this time I was looking for a chair & as last time I'm overwhelmed with the selection that's available from you & also very happy with the service that you provided 😁 thank you to the lady that looked after me she was very kind and thorough with everything regarding the sale.
Thanks Mark.

April 25, 2026
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Reply from DFS Furniture - Rotherham

Hello,

Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

All staff are really nice and friendly

All staff are really nice and friendly. Really good experience….. highly recommended store…

April 14, 2026
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Reply from DFS Furniture - Rotherham

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Absolutely brilliant the time he spent…

Absolutely brilliant the time he spent with us to help us make sure we had the right choice was brilliant no following us round constantly at us easy smooth transition absolute credit to the company fantastic service from start to finish thanks so much warren johnson

April 23, 2026
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Reply from DFS Furniture - Rotherham

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Friendly and helpful staff offering…

Friendly and helpful staff offering good advice.
No pressure selling

April 22, 2026
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Reply from DFS Furniture - Rotherham

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Rated 5 out of 5 stars

Great experience in store

Great experience in store no pushy sales and assisted when help required

April 15, 2026
DFS Furniture - Rotherham logo

Reply from DFS Furniture - Rotherham

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

From buying the suite to the delivery…

From buying the suite to the delivery everyone was very helpful

April 14, 2026
DFS Furniture - Rotherham logo

Reply from DFS Furniture - Rotherham

Good Afternoon,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Great servivce

January 31, 2026
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Reply from DFS Furniture - Rotherham

Good morning Paul,

Thanks for the 5 stars! It's much appreciated

Kind regards,

Lia
DFS Customer Support

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