Amazing service and extremely trustworthy! Purchased my Rolex before they had their new shop, for once I didn’t feel pressured to buy anything, they were very welcoming and made sure I knew I could co... See more
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Company details
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Jewellery and Watch Retailer. We specialise in luxury watches, fine jewellery, bespoke jewellery & watches repairs including servicing and polishing.
Contact info
13 South Molton Street, Mayfair, W1K 5QW, London, United Kingdom
- 07394 551829
- Enquiries@diamondbrothers.co.uk
- www.diamondbrothers.co.uk
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purchased a Rolex
recently purchased a Rolex from Diamond Brothers, and I couldn’t be happier with my experience. The watch itself is absolutely stunning. Highly recommend, Ben was amazing from start to finish.
Great experience from start to finish
Great experience from start to finish. Brought my new piece from their website and the watch was delivered to me 24hrs later.
Great communication from start to finish.
We definitely be using these guys again.
Rolex Datejust Bussdown
Charlie and Ben went above and beyond for me! It was the first time I was purchasing a Rolex Bussdown watch and they made me feel at ease along with having the knowledge! Diamond Brothers were able to source my dream watch and I couldn’t be any happier! I recommend them all the way and will definitely be back soon 🙌🏼🙌🏼
Great shopping with these guys went…
Great shopping with these guys went above and beyond to source me the watch I after. Would definitely recommend.
Can’t fault them sourced me a watch and…
Can’t fault them sourced me a watch and for a great price
Honest Reliable Traders…
Have used the guys at Diamond Brothers for the last 4 years now. They have helped me source some fantastic time-pieces for my collection. And have been VERY fair when I have traded watches back in with them.
purchased a Rolex
I recently purchased a Rolex from Diamond Brothers, and I couldn’t be happier with my experience. The watch itself is absolutely stunning. What really made the experience exceptional was the service. Ben is the best! He was knowledgeable, patient, and made sure I found the perfect watch. His expertise and customer-first approach made the entire process seamless and enjoyable. If you’re looking for top-tier service and a luxury timepiece, I highly recommend Diamond Brothers specifically Ben. I’ll definitely be coming back for my next piece!
These guys go above and beyond and 100%…
These guys go above and beyond and 100% effort and nothing is to much that’s how it should be when spending big money definitely be back in the future thanks again 👊🏼
Exceptional customer service
I was on the hunt for a discounted Rolex for my collection when I came across Diamond Brothers. The first thing that stood out to me was their 100% positive reviews. That’s where I met Ben. After discussing my options, he informed me that the watch I had seen online was sold, but he could find another one for me. I was excited when Ben managed to secure a replacement within 24 hours, especially given its rarity.
The next day, I went to collect the watch, and Ben was an absolute gentleman. The customer service was fabulous, and we closed the deal smoothly. However, the following day, I noticed a minor cosmetic imperfection, so I returned to see Ben. He was incredibly helpful and immediately offered to replace it without hesitation. I mentioned that I was going on holiday for three weeks the next day, and Ben kindly suggested I can wear the watch during my trip if i want to and come back to him afterward for the replacement.
When I returned, I contacted Ben, and once again he found another piece for me within 24 hours—this one even a year newer than the original! When I met him again, the watch was in pristine condition, exactly what I wanted for my collection. Ben facilitated a straightforward swap, and I can’t thank him and Charlie enough for their kindness and the exceptional buying experience.
I've encountered several high-end watch dealers, but I've never met anyone quite like Ben. If you’re looking for a Rolex, he has incredible connections and can help you find exactly what you need. Diamond Brothers will definitely be my go-to place for watches from now on!
Outstanding service
Outstanding service. Constant communication which was greatly appreciated. I will be using this company again in the not too distant future.
I’ve done many deals with Ben &…
I’ve done many deals with Ben & Charlie, and they always deliver the best watches and top-notch service. Their expertise, professionalism, and attention to detail make every transaction seamless. Highly recommend!
Smooth deal!
I dealt with Charlie from Diamond brothers. Absolute gent and managed to source me the watch I wanted for the price I wanted to. Trust these guys!!
Once you’ve dealt with these guys, you will never go elsewhere!
I brought my first Rolex with these guys and I’ve just sold one with them. Really great service yet again and super fast turn around. Spoke to them yesterday, agreed a great price, sent it special delivery, it arrived with them today and I’ve already been paid. Absolutely over the moon, thank you so much guys! I will never go anywhere else.
Fantastic company
Fantastic company. Wife is over the moon with her day-date.
In the famous words of Arnie “I’ll be back”
Really happy with Ben's expert watch…
Really happy with Ben's expert watch repair at Diamond Brothers! He was not only incredibly professional but also such a pleasure to work with. If you need watch repair done right, Ben's your guy
Thoroughly professional and responsive
Happened across Diamond Brothers whilst browsing for a pre-owned Rolex for my partner - ordered and paid then for a watch I knew she’d prefer with them - messaged to ask about swapping, etc and Ben immediately said “no problem” - watch dispatched, properly polished and prepared, same day - service, communications and product quality all absolutely outstanding! Thank you so much - she loves it!
Sourced and Sold
I went to Diamond brothers with a unique specification. I contacted them via instagram and they did not judge me without seeing me (like some established jewellers would). I gave my timeframe and the watch I was looking for was sourced much in advance of the time frame. Great communication and service provided. Thank you Ben for your service, it was a pleasure.
Ordered a ladies watch from these guys
Ordered a ladies watch from these guys. They went above and beyond to make sure I was happy with the watch. Absolutely love the watch - came as described. Sent a video once the watch was polished and kept me updated. The came with the box and paperwork all in order, delivery was fast too. Extremely friendly and overall great experience. Would definitely recommend and use these guys again. Thank you so much!🙌🏻❤️
Immaculate customer experience
These guys go above and beyond for their customers, purchased a datejust 41mm last year and returned this year to purchase another datejust 26mm
Immaculate condition, box papers the lot. And the pricing was absolutely spot on!
Highly recommend if you are in the market for a Rolex!!
Thanks guys!
10/10
I purchased my watch from diamond brothers and the customer service was 10/10.
Very with my purchase and service! Would definitely recommend them to everyone!
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