Diamond Brothers Reviews 

167
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 69 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being extremely knowledgeable, friendly, and genuinely helpful throughout every step of the purchasing process. People note that the team consistently goes above and beyond to assist buyers, providing top-tier service and maintaining completely transparent communication from start to finish. Though some customers initially felt a bit nervous or dubious about purchasing expensive luxury items online, they quickly felt fully reassured by the helpful team. Many buyers deeply appreciate the remarkably smooth transactions, highly reliable product quality, and the beautiful condition of the fine timepieces they receive.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting that team members are welcoming, professional,... See more

Product

People report positive experiences with product, highlighting top quality watches that exceed expectations... See more

Service

Consumers find service to be positive, highlighting an overwhelmingly high level of satisfaction and trust.... See more

User experience

Customers consistently note satisfaction with user experience, highlighting trustworthy, authentic, and... See more

Customer service

Customers report extremely positive experiences with customer service, praising the welcoming and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Pleasure doing business with diamond brothers! All questions answered straight away and even after purchase! give measurements of wrist to have links taken out of watch to fit correctly which they did... See more

Rated 5 out of 5 stars

I stumbled upon the Diamond Brothers whilst up in London looking for my next watch to save up for. I was admiring the beautiful timepieces in their window when I was beckoned in. Ben and Charlie w... See more

Rated 5 out of 5 stars

Bought my first Rolex from these guys, they’ve been professional, amazing and helpful from the start. So happy with my purchase from them, Ben in particular has been great, they go over and above. Can... See more

Rated 5 out of 5 stars

Great service from very knowledgeable Guys, Charlie and Ben, when purchasing items as a watch the most important things are the people and trust, here you have booth in abundance, Buy with confid... See more


Company details

  1. Jeweler
  2. Jewelry Store
  3. Watch Repair Service
  4. Watch Store

Written by the company

Jewellery and Watch Retailer. We specialise in luxury watches, fine jewellery, bespoke jewellery & watches repairs including servicing and polishing.


Contact info

4.9

Excellent

TrustScore 5 out of 5

167 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.9

All reviews

(167)

70 reviews in the last 12 months

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Rated 5 out of 5 stars

Professional service

Purchased a watch from Diamond brothers and was delighted with the service I received, staff are very knowledgeable and do all they can to make everything perfect. I would highly recommend to anyone.

July 31, 2021
Unprompted review

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