Digitizemedia Reviews 171

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

So glad I found this company! They scanned our whole families photo and slide collection. Some 5500 images!! I have now got to see some very old images that I have never seen before and more importan... See more

Company replied

Rated 5 out of 5 stars

Great service ! Initially spoke to Sam on the phone who guided me through the process and advised best way to send my precious family pics to them. Probably like a lot of people I was worried about... See more

Company replied

Rated 5 out of 5 stars

From start to finish Sam was helpful and answered all my questions immediately. Quick and easy service that provides perfect scanned images of your precious photos. The service Sam offers took so much... See more

Company replied

Rated 5 out of 5 stars

Wow, I’m thrilled I found this service after a quick Google search! Even though I only had a few pictures to get digitised I was made to feel like an absolute priority. Sam made me feel completely... See more

Company replied

Company details

  1. Photography Service
  2. Digital Printing Service

Written by the company

Providing the professional scanning and conversion of your slides and photographs into a digital format. Preserving your cherished images forever. As you may well know Digitize Media Ltd are one of the UK's market leaders with Slide and 35mm Negative Scanning Services for the last 10 years. Mr Scan have acquired the trading name and scanning equipment from the lovely guys (Sam and Lewis) at Digitize Media Ltd  We have worked carefully with the team at Digitize Media for a smooth transition of company assets and most of all quality of work. We plan to keep this legacy alive under our brand name of Mr Scan Ltd. So in a nutshell, same scanning equipment, same level of quality just lower prices and many more different types of media conversions offered from our Mr Scan studio. This acquisition took place early October 2025


Contact info

4.9

Excellent

TrustScore 5 out of 5

171 reviews

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Rated 5 out of 5 stars

Quick and easy

Really friendly, helpful and a wonderfully quick and easy service, thank you

January 25, 2025
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Reply from Digitizemedia

Thank you for taking the time to leave a review, greatly appreciated. Glad we could be of help.
Sam

Rated 5 out of 5 stars

Great service

Friendly, helpful and delivered the digitised slides in record time when I explained they were needed for a funeral. A massive thank you from me for a great service.

January 18, 2025
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Reply from Digitizemedia

Thank you for taking the time to leave your review, especially when you have so much going on at the moment. We were pleased to provide an express service as we fully appreciate the urgency.
Sam

Rated 5 out of 5 stars

Repeat customer

Have used digitize media many times. Always a great, personal service. Very safe hands for precious photos/slides. Lots of communication at every step and very fast service.

January 17, 2025
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Reply from Digitizemedia

Thank you for your continued custom and lovely review. Greatly appreciated.

Rated 5 out of 5 stars

Totally smooth process

Totally smooth process - instant response to queries and very fast turn-around for my photos

Completely recommend

December 19, 2024
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Reply from Digitizemedia

Thank you for your review and we are delighted you appreciated our service.

Rated 5 out of 5 stars

Great photo scanning service

Very prompt photo scanning service. Good price and good quality. Did well with some very old (100 yr old) photos.

November 13, 2024
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Reply from Digitizemedia

Thank you for your review and we were delighted to be of assistance.
Kind regards
Sam

Rated 5 out of 5 stars

Very impressed

Sent just a few photos to try but will definitely be sending more. Such a fast service and the scanned pics were great, looking as good as the originals, very impressed. They updated me regularly and saved me money with good advice.

November 5, 2024
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Reply from Digitizemedia

Thank you for your lovely review and we were delighted to be of service. We hope to hear from you soon

Rated 5 out of 5 stars

Highly recommended!

Having never digitised my photos before I was a little apprehensive about letting them go. However Sam put my mind at rest and delivered a truly fantastic service delivering my digitised photos back to me in just a few days. Fantastic service. Highly recommended…

September 8, 2024
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Reply from Digitizemedia

Glad to be of assistance Gary. I hope your family enjoys viewing the images. Thank you for taking the time to leave a review.
Kind regards
Sam

Rated 5 out of 5 stars

Outstanding service

This is the second time I’ve used this company and on both occasions they have been outstanding in every way. I needed a very quick turnaround in digitising the photos and they were excellent in fulfilling the commitment to do this. I sent them on Monday and received the photos back together with the USB stick on Thursday. Sam was extremely helpful and supportive every step of the way. I highly recommend this company and would certainly use them in future.

August 20, 2024
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Reply from Digitizemedia

Susan, it was a pleasure to be of assistance and to help you with your family project.
Thank you for your continued support.
Kind regards
Sam

Rated 5 out of 5 stars

Five stars for everything

The scans of my prints look great and were ready very quickly. The company was very helpful in finding a solution to collecting the photos from me (a courier who could bring the address label) and often replied outside office hours when I sent evening emails (expecting them to reply the following day). I wish I had found this company when getting slide scans last year.

July 10, 2024
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Reply from Digitizemedia

We were pleased to find a solution for you Lizz. All of our customers have different requirements and we try to always provide a bespoke service to suit.
Thank you for your review.
Kind regards
Sam

Rated 5 out of 5 stars

Well your service was excellent

Well your service was excellent. I will definitely recommend it to others. Thank you Sam.
Regards
Madhu

June 25, 2024
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Reply from Digitizemedia

Thank you for the review and it was a pleasure to be able to scan your family photos.
Kind regards
Sam

Rated 5 out of 5 stars

Really fast service

Really fast service
Great value compared to other providers
Can easily recommend
I can now email my earlier life around the world

June 4, 2024
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Reply from Digitizemedia

Thank you for taking the time to leave such a great review. I am glad we could be of assistance and you appreciated our service.
Kind regards
Sam

Rated 5 out of 5 stars

They are the best!!!!

digitizemedia is brilliant, they are my "go to" company for scanning. They have done loads of orders and have always been quick, helpful and great value.
They are the best!!!!

April 24, 2024
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Reply from Digitizemedia

Pete, many thanks for your review and continued custom. We are delighted to know that we are providing you with consistently good service.

Rated 5 out of 5 stars

Got 60+ years worth of family photos…

Got 60+ years worth of family photos and negatives scanned, very happy with the results. Nice people to deal with.

April 14, 2024
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Reply from Digitizemedia

Thank you Alan for your review. It was an absolute pleasure to be of assistance and I am so pleased we got your order back to Ireland promptly.
Kind regards
Sam

Rated 5 out of 5 stars

Brilliant and ever so swift service

Brilliant and ever so swift service. I can recommend Digitizemedia wholeheartedly.

March 25, 2024
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Reply from Digitizemedia

We are glad we could be of service and thank you for both your review and custom.
Kind regards
Sam

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