Digitizemedia Reviews 171

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

So glad I found this company! They scanned our whole families photo and slide collection. Some 5500 images!! I have now got to see some very old images that I have never seen before and more importan... See more

Company replied

Rated 5 out of 5 stars

Great service ! Initially spoke to Sam on the phone who guided me through the process and advised best way to send my precious family pics to them. Probably like a lot of people I was worried about... See more

Company replied

Rated 5 out of 5 stars

From start to finish Sam was helpful and answered all my questions immediately. Quick and easy service that provides perfect scanned images of your precious photos. The service Sam offers took so much... See more

Company replied

Rated 5 out of 5 stars

Wow, I’m thrilled I found this service after a quick Google search! Even though I only had a few pictures to get digitised I was made to feel like an absolute priority. Sam made me feel completely... See more

Company replied

Company details

  1. Photography Service
  2. Digital Printing Service

Written by the company

Providing the professional scanning and conversion of your slides and photographs into a digital format. Preserving your cherished images forever. As you may well know Digitize Media Ltd are one of the UK's market leaders with Slide and 35mm Negative Scanning Services for the last 10 years. Mr Scan have acquired the trading name and scanning equipment from the lovely guys (Sam and Lewis) at Digitize Media Ltd  We have worked carefully with the team at Digitize Media for a smooth transition of company assets and most of all quality of work. We plan to keep this legacy alive under our brand name of Mr Scan Ltd. So in a nutshell, same scanning equipment, same level of quality just lower prices and many more different types of media conversions offered from our Mr Scan studio. This acquisition took place early October 2025


Contact info

4.9

Excellent

TrustScore 5 out of 5

171 reviews

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Rated 5 out of 5 stars

Very good quick service

Slides collected and returned all within a few days.

March 20, 2024
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Reply from Digitizemedia

Thank you for taking the time to leave a review and I’m glad we could be of assistance.
Kind regards
Sam

Rated 5 out of 5 stars

A very pleasing outcomr…

I was kept informed constantly of the progress of the project. I was so pleased with the speed of the transparency transfer. I understand it was a difficult task given the age of the slides, but I was more than happy with the outcome. I will be using Digitizemedia again to unlock nostalgia and I have no hesitation in recommending them without reservation.

March 1, 2024
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Reply from Digitizemedia

Jeremy, thank you for such a such a wonderful review. It’s reviews like this that help us know that we are achieving the customer satisfaction that we always aim to deliver.
Kind regards
Sam

Rated 5 out of 5 stars

Will use again

Really helpful customer service and attention to helping me through the process. Will use again.

February 5, 2024
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Reply from Digitizemedia

Thank you for sharing your experience and we look forward to helping you again in the future.
Sam

Rated 5 out of 5 stars

Brilliant service from start to finish

Brilliant service from start to finish! Highly recommend.

January 3, 2024
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Reply from Digitizemedia

First review of 2024, thank you!
We were delighted to be able to process your order in time for Christmas and thank you for your custom and kind words.
Sam

Rated 5 out of 5 stars

Would recommend

Pretty much automatic process with great quality scanning. Very reasonably priced.

December 18, 2023
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Reply from Digitizemedia

John thank you for your review and continued custom. Greatly appreciate your support for our small family business.
Wishing you a lovely Christmas.
Sam

Rated 5 out of 5 stars

Great experience

From my first contact with Digitize in a telephone call the whole experience was first class.Was kept informed of progress with my order which arrived much sooner than expected.Would deffo use again.

December 14, 2023
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Reply from Digitizemedia

Thank you for your review and kind words. It was an absolute pleasure to be of assistance.
Happy Christmas.
Sam

Rated 5 out of 5 stars

Really great personal service

Really great personal service. Very helpful and clear. Thoroughly recommend

November 20, 2023
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Reply from Digitizemedia

Thank you for your review and we are delighted that you liked our service. It’s our aim to provide a personal service and I’m glad we achieved this.
Sam

Rated 5 out of 5 stars

Excellent service and communication

I found that Sam was really communicative and clear on the process
I really like the scan first pay late service so i didn't have to count my photos . I liked that i could have the photos organised into folders
the quality of the scan is great and all was sorted in good time frame

November 20, 2023
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Reply from Digitizemedia

Hi, thank you for taking the time to leave this positive review. It’s always good to hear that we are managing our appreciated customers the way we always set out to do.
Sam

Rated 5 out of 5 stars

Best experience possible!!

I’d give Sam and Digitizemedia 10 stars if that was an option!! From start to finish their communication, service and care have been extraordinary. When some of my precious photos had flecks on, Sam offered to rescan them all for free. My memories for the past 35 years are now all digitised and I can look at them at my leisure. Thanks a million!! Lou Payton

September 22, 2023
Unprompted review
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Reply from Digitizemedia

Thank you Lou for such a lovely review.

Some of the photos that you sent to us were not all in the best of condition but we wanted to find a solution! It’s important to us that every customer is happy on a long term basis with their digital images.

We understand how important the images are to everyone.

Thank you for using our small family business.

Rated 5 out of 5 stars

Faultless

Good price, great communication and an efficient service. Couldn't fault anything.

August 29, 2023
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Reply from Digitizemedia

Thank you for your kind words. We are delighted that you liked our service from start to finish.
Sam

Rated 5 out of 5 stars

Very helpful and professional service

Very helpful and professional service. Online chat function was initially extremely helpful as I didn't have much of a clue as to what I wanted exactly. Then being able to pay per slide digitized after the number of slides had been ascertained was helpful there were a lot to count and I got it totally wrong!!

August 29, 2023
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Reply from Digitizemedia

Thank you for your review and I’m so pleased to know that you liked our service - from very initial chat and right through to you viewing your scanned images.

Rated 5 out of 5 stars

Great quality

Very rapid turn over
Friendly professional and helpful staff
Great quality

July 15, 2023
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Reply from Digitizemedia

Karen, thank you for your review and we are delighted we could be of assistance.
Sam

Rated 5 out of 5 stars

Happy customer!

I am very happy with the service from Digitizemedia.
I found the ordering process simple. They returned my originals safely with the digital photos, in good time.
I recommend Digitizemedia and I will use their service again!

June 20, 2023
Unprompted review
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Reply from Digitizemedia

Jon, thank you for your review.

We are delighted to know that you found the whole process and service simple and you are pleased with the results. We look forward to hearing from you again soon.
Sam

Rated 5 out of 5 stars

Slides and Photos

All very simple and fast turnaround. All photos and slides transferred onto digital media. Very happy.

June 4, 2023
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Reply from Digitizemedia

Thank you for your review and we are delighted you liked our service. Sam

Rated 5 out of 5 stars

Excellent

So happy with the service and value for money. Would thoroughly recommend.

April 17, 2023
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Reply from Digitizemedia

Thank you for your review. We greatly appreciate that you took the time to share your experience. We are delighted to know that you liked our service. Thank you.
Sam

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