Digitizemedia Reviews 171

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

So glad I found this company! They scanned our whole families photo and slide collection. Some 5500 images!! I have now got to see some very old images that I have never seen before and more importan... See more

Company replied

Rated 5 out of 5 stars

Great service ! Initially spoke to Sam on the phone who guided me through the process and advised best way to send my precious family pics to them. Probably like a lot of people I was worried about... See more

Company replied

Rated 5 out of 5 stars

From start to finish Sam was helpful and answered all my questions immediately. Quick and easy service that provides perfect scanned images of your precious photos. The service Sam offers took so much... See more

Company replied

Rated 5 out of 5 stars

Wow, I’m thrilled I found this service after a quick Google search! Even though I only had a few pictures to get digitised I was made to feel like an absolute priority. Sam made me feel completely... See more

Company replied

Company details

  1. Photography Service
  2. Digital Printing Service

Written by the company

Providing the professional scanning and conversion of your slides and photographs into a digital format. Preserving your cherished images forever. As you may well know Digitize Media Ltd are one of the UK's market leaders with Slide and 35mm Negative Scanning Services for the last 10 years. Mr Scan have acquired the trading name and scanning equipment from the lovely guys (Sam and Lewis) at Digitize Media Ltd  We have worked carefully with the team at Digitize Media for a smooth transition of company assets and most of all quality of work. We plan to keep this legacy alive under our brand name of Mr Scan Ltd. So in a nutshell, same scanning equipment, same level of quality just lower prices and many more different types of media conversions offered from our Mr Scan studio. This acquisition took place early October 2025


Contact info

4.9

Excellent

TrustScore 5 out of 5

171 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This is a great family business that…

This is a great family business that really care about customer service.

Sam and his team went out of their way when converting over 3000 of my precious pictures from when my daughter was born to when we got a digital camera. I was a bit nervous because these are the only pictures we have of her.

But great care was taken and the processing time was around a week including delivery.

All in all a fantastic experience and we’re now gathering the remaining family pics to be converted !

Highly recommended by a very happy customer!

March 10, 2023
Digitizemedia logo

Reply from Digitizemedia

Debs it was a pleasure to be able to help you organise all of your family photos. We really appreciate your kind words and taking the time to leave such a detailed review. Thank you.
Sam

Rated 5 out of 5 stars

Overall excellent service

Good communication, speedy service, good quality results. Thankyou

March 10, 2023
Digitizemedia logo

Reply from Digitizemedia

Thank you for your review and we were delighted to be of assistance.
Sam

Rated 5 out of 5 stars

Excellent at every step of the process

Excellent at every step of the process of scanning slides and photos including badly curled ones. Even collected them and delivered them back themselves. Highly recommended.

March 10, 2023
Digitizemedia logo

Reply from Digitizemedia

Rip, thank you for your review. It was a pleasure to scan your vast family collection. Your father had a wonderful collection and we hope the new digital images will bring some special memories to your family.
Thank you
Sam

Rated 5 out of 5 stars

Professional

Professional, efficient and friendly service with great digitization of old black and white photos.

March 10, 2023
Digitizemedia logo

Reply from Digitizemedia

Thank you for your review. We were delighted to be able to help with your precious family photos.
Sam

Rated 5 out of 5 stars

Excellent

Friendly, helpful, honest and efficient. I couldn't ask for anything more.

February 1, 2023
Digitizemedia logo

Reply from Digitizemedia

Thank you for your kind review. Your opinion matters and we are delighted that you were happy with our service.
Regards
Sam

Rated 5 out of 5 stars

Excellent communication

Excellent communication. Timely pickup and delivery . Made it all so easy !

December 1, 2022
Digitizemedia logo

Reply from Digitizemedia

Thank you for your reply. It was a pleasure to be able to assist your fanboys here in the UK and in Israel.

Rated 5 out of 5 stars

Scan and deliver

Slick, reliable and prompt, would recommend

November 24, 2022
Digitizemedia logo

Reply from Digitizemedia

Liam, thank you for your review and we were delighted to be of assistance.
Regards
Sam

Rated 5 out of 5 stars

Very helpful and gave good advice

Very helpful and gave good advice. Scans look good and have made nice prints.

November 21, 2022
Digitizemedia logo

Reply from Digitizemedia

Good evening. thank you for taking the time to leave a review and we are delighted to hear that you are pleased with your images and our service.

Rated 5 out of 5 stars

Excellent fast service.phoned and got…

Excellent fast service.phoned and got helpful advice re sending photos to them to scan. Would use again.thank you

November 15, 2022
Digitizemedia logo

Reply from Digitizemedia

It was a pleasure to be of assistance. Thank you for using our service and for your review.
Sam

Rated 5 out of 5 stars

Above and beyond service

From start to finish Sam was helpful and answered all my questions immediately. Quick and easy service that provides perfect scanned images of your precious photos. The service Sam offers took so much pressure off ourselves - hundreds of photos needed to be digitalised but we just couldn't find the time. Sam keeps you updated every step of the way and went above and beyond scanning my photos at a higher resolution at no extra cost. Would highly recommend and use again - Thanks Sam.

September 8, 2022
Unprompted review
Digitizemedia logo

Reply from Digitizemedia

Rosie, thank you for your wonderful review and we really appreciate you taking the time to compose and submit it. It was a pleasure to be able to preserve your photo images.
Kind regards
Sam

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service. They delivered as promised and even went beyond their usual service to make damaged photos possible.
Can’t ask for more.

September 19, 2022
Unprompted review
Digitizemedia logo

Reply from Digitizemedia

Thank you for your review and it was a pleasure to be of assistance. I hope your family enjoyed viewing the images.
Regards
Sam

Rated 5 out of 5 stars

Excellent service

Sam was amazing, so helpful, answered all my questions, followed up promptly, let me know when my photos arrived, and great price! Highly recommend and will use them again! Thank you

August 21, 2022
Digitizemedia logo

Reply from Digitizemedia

Thank you for your wonderful review. It was an absolute pleasure to be of assistance and we are delighted that you are happy.
Kind regards
Sam

Rated 5 out of 5 stars

Brilliant service

Brilliant service, Sam was very informative and helpful. Photos and usbs arrived back so quickly, and excellent scan quality.
Thank you

August 21, 2022
Digitizemedia logo

Reply from Digitizemedia

Thank you for your kind review and we are delighted that you liked both our service and the results of the scanning. Enjoy viewing your images. Regards Sam

Rated 5 out of 5 stars

Memory in a stick

I can't believe I found Digitizmedia when looking for scanning my photos they looked after my photos I had over thousand .They kept me informed about everything they were going to do I would really recommend there service.

August 15, 2022
Digitizemedia logo

Reply from Digitizemedia

Usha we were delighted to be of assistance. Hope you enjoy viewing your images. Thank you for your review.
Regards
Sam

Rated 5 out of 5 stars

Great service

Great customer service, with good comms as to how they were progressing.
Final product was excellent and enjoyed by all.

August 13, 2022
Digitizemedia logo

Reply from Digitizemedia

Thank you for your kind review and we were happy to be of assistance.
Sam

Rated 5 out of 5 stars

They were very professional

They were very professional, and provided me quality scanned pictures at a very reasonable price.
Would definitely recommend them and use them again.

July 29, 2022
Digitizemedia logo

Reply from Digitizemedia

Thank you for your kind review it was a pleasure to help.
Regards
Sam

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look