DineOrder Reviews 130

One off the best website and app services also one off the best custumer support teams never have a issue if there is any gets sorted straight away

BEWARE ! This crowd run the Dine Order, online take away delivery, order site. They overcharge you on each order, 3 times now, my official receipt has been less than the amount they took from my card.

The team is always helpful and get things sorted for me right away I would recommend to everyone that needs website always reliable and brilliant customer service

Dineorder is one of the best platform for online food ordering website. It's very user friendly easy to use. Excellence Service!!

Got this app reffered by a friend. Very user friendly and with a lot of good features. Moreover its consist huge option of takeaway to order food! Must download kuddos!!

Great App for Food Surfing!!!. Must Download

Excellent system , easy to use, value for money EPOS system in market.

Shocking system, ask to update menu 3 times, they’ve done 1 item and left menu items on that are no longer available on the website so customers can see but do not allow you access to amend the back of house system

Poor!!!! Took £19:43 for food that the restaurant has to cancel due to problem in the kitchen. No reply to emails, put on hold on the phone. Rang the food place three times, no luck there either. Told owner is out the country.

These companies should not be able to do this to people.

Avoid this cowboy set up at all costs

Restaurant I ordered from never got the order!…. Had to phone shop which I could have quite easily done in the first place!… Not impressed and will stick to JE or Uber from now on!

Really poor service. Used several times now, the arrival period never updates and is therefore pointless. You can't contact anyone for help if the process goes wrong.

I would give 0 stars if I had the option. The pizza I ordered turned up with nothing on it. I'd created a bespoke pizza and not only were the added ingredients sparse, the main ingredient was almost entirely missing - cheese!

I rang the vendor, Pizza Napolena and requested a refund who told me I would have to return the pizza to get my refund. I sat for 2 hours with no one showing, then rang to find out what was going on. The guy said he'd been and knocked without response.

There is a bell. Why knock? The truth was he was talking nonsense.

Then he told me I had to make my issue up with dineorder!

While all this was going on I ordered a Dominoes and it turned up as promised, loooking and tasting as it should.

I tried to shop local but it was a waste of time and money.

DO NOT ORDER FROM DINEORDER.COM or PIZZA NAPOLENA. TERRIBLE SERVICE FROM START TO FINISH.

I made an ordered, paid for it then kebab city cancelled my order after waiting half a hour. And still not returned my money back!

Scam alert
They charging two different service charges for one order. £.40 and £1
Just Google the phone number

Absolutely shocking behaviour - we ordered i online to collect at a local takeaway and when we turned up they told us they never used this dine order app/ website - we had already paid so was extremely frustrated as we’ve now lost money due to the restaurant not refunding the order

We then called dine order “support team” who clearly need some training as they initially kept hanging up my calls, sounded super dodgy and then when I got through I was told we will get a refund in 3 working days! Here’s hoping but I’m not confident we will ! Avoid avoid avoid

Ordered a takeaway online and then received a call about 15 minutes later from this company to say that there were some technical difficulties and they could not fulfil the order and we would get a refund in two working days.

After 4 days I phoned them and they said the money had been refunded. After 6 days still nothing.

This company is a scam to get your money which they will never refund you. Interestingly they call you. There is nothing in writing except the receipt for your order so the onus is on you to prove that you did not get the takeaway.

Do not buy anything where this company is concerned