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Rated 1 out of 5 stars

Multiple phone calls eveuday for 2 weeks to retrieve refund that the restaurant itself (foodbay) canceled. Same script everytime refund is processed will take 3-5 days. False refund reference given as... See more

Rated 1 out of 5 stars

Don’t trust them, they are stealing access to google business listings and refusing to give it back to legal owners. Be careful with these people. They coming to shops and doesn’t care if even owner i... See more

Rated 1 out of 5 stars

Absolute clowns. Ordered a takeaway from an establishment which no longer exists but the website is still up and taking money and ran by these fools. Multiple phone calls being told a refund has been... See more

Rated 1 out of 5 stars

Crooks, money has not been refunded for food I didn’t get, they continue to just ignore me, disgusting company, I now have trading standards and my MP involved, I have also messaged their CEO on Linke... See more

Company details

  1. Software Company

Information provided by various external sources

DineOrder has been serving 9250 plus happy customers for the past 5 years, giving them what they want, when they want, where they want and more. DineOrder is designed to serve Takeaways and Restaurants of multiple cultures and their typical cuisines....


Contact info

1.6

Bad

TrustScore 1.5 out of 5

130 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Highly recommended been using the…

Highly recommended been using the software from last 4 years, Very good software and it is very easy to use
The company have Excellently service, never had any problems for my customers to order from dineorder website.

May 9, 2020
Unprompted review
Rated 5 out of 5 stars

Very user friendly

Very user friendly and easy/simple to use. I highly reccomend Dineorder, it was a much better experience then other online ordering portals I have used in the past.

May 9, 2020
Unprompted review
Rated 5 out of 5 stars

DineOrder Rocks🤘🏻

I am part of this family since almost 4 years... I will say our brand is one of a kind. we are different. We are very open and transparent to our clients... We provide all the options to our clients to make it more automated than any other company of this category... You can try yourself👍🏻

May 9, 2020
Unprompted review
Rated 5 out of 5 stars

Awesome experience

Being a part of RedoQ family for more than 5 years now, I am really amazed at the work culture and quality of work here.
I will highly recommend DineOrder for constant operation on this days COVID panic.

May 6, 2020
Unprompted review
Rated 1 out of 5 stars

I would choose 0 star

I would choose 0 if i could i orderd my food and must off been a mistake with price on the app so basicly 2 kebabs said 0.00 payed for rest 50 mins later i get a call to tell me there not doing it not there fault which it defo is there fault this was no fault off my own so i spend my last bit off money on food i did not get and no refund to get another so rang bk he said he was sending it right back to me its not halth 9 n still not got it back so i have had to go with out no tea beacuse they have not sent my food or refunded my money absolutely vile wont even bother with them again thats for shore and will spred the word about this

March 19, 2020
Unprompted review
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