I bought side steps for my car from Direct 4x4 and they arrived in a couple of days, are excellent quality and easy to fit. The before and after sales service is second to none and they reply promptly... See more
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Appreciate the product and the delivery. The issue I have is with the lack of assembly instructions for my particular order. There are no instructions in the box, the online pictures are pretty vague... See more
The steps are thick steel and aluminium very easy to fit very strong and robust. The customer services are excellent too they even got back to me on Saturday evening the best steps I have ever fitted... See more
The customer service was second to non from the initial telephone call to getting technical advice and booking the car in. The customer service was also brilliant when I took the vehicle in to have t... See more
Company details
Information provided by various external sources
Suppliers of premium quality accessories and custom auto styling upgrades for many 4x4s, SUVs, vans, MPVs, minivans, pickups & off-road vehicles. Break free and have an adventure with our roof tents, awnings and expedition camping gear. Great after-sales service, free UK mainland delivery, full expert fitting service available.
Contact info
Unit 2 Masons Place Business Park, Nottingham Road, DE21 6YZ, Derby, United Kingdom
- 01332601016
- sales@direct4x4.co.uk
- www.direct4x4.co.uk
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This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 2 weeks
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Great service, great product.
Needed to know the height including the roof rack due to a height restriction. Asked a few questions and then made the purchase. Everything fine, delivered quickly and kept updated.
Fantastic product and perfect customer…
Fantastic product and perfect customer service.
I ordered an awning and it arrived within three days, more than happy with the product.
Disappointed but good customer service
Despite emailing to confirm correct part, wrong part was sent. However full refund was immediately issued.
Everything was exactly as expected
Everything was exactly as expected. They had good contact and kept me informed as to what was happening. When delivered, the product was exactly as described.
4x4and there products are great
4x4and there products are great. The problem is they outsourced fitting to a firm called JD Performance, I left Liverpool at 6am got caught in road closures,traffic jams ect I was suppose to get there at 10am but it was 10/20am when I got there. Before I could explain I was greeted with the most foul language because he thought he should have had an apology first, what a piece of nasty work. Please ask if you could avoid JD PERFORMANCE for your fitting at all costs. This review is aimed at JD Performance not 4x4.

Reply from Direct4x4
The order was quick done dusted paid…
The order was quick done dusted paid for the delivery was fast, excellent service and the quality of their equipment is so good

Reply from Direct4x4
THIS COMPANY ARE TOP NOTCH ! USE THEM
I PURCHASED SOME BENTLEY BENTAGA SIDE STEPS AND THEY WERE SO GOOD I BOUGHT SOME JAGUAR E PACE SIDE STEEPS THIS WEEK. CAME ON TIME EXACTLY AS ADVERTISED LOVELY HONEST PEOPLE. IF YOU ARE LOOKING FOR SOME FOR YOUR SUV? THEN LOOK NO FURTHER THIS IS THE COMPANY TO BUY FROM.

Reply from Direct4x4
Good product at a good price
Great service
I ordered side steps for my RRS .. 2 days later they arrived .. communication on the fone was outstanding and very helpful ..
5 ***** here all day ..

Reply from Direct4x4
Ease and speed of delivery
Great customer service
Great customer service. Prompt delivery. They don’t overcharge for spare parts and replacements. Great business.

Reply from Direct4x4
Everything went very well and very…
Everything went very well and very quick delivery. Many thanks.

Reply from Direct4x4
Quick delivery and great products
Quick delivery and great products, very impressed and happy

Reply from Direct4x4
Looks great on My Land Rover D3 easy to…
Looks great on My Land Rover D3 easy to install and set up even on my own I bought the 2Mx2.5M Awning bigger then I thought when opened up. easy to pack alway. Highly recommend very sturdy.

Reply from Direct4x4
Very happy to receive my awning,,,,but…
Very happy to receive my awning,,,,but and a big but there was no bracket only 2 L shape and no instructions
I understand that the model which I…
I understand that the model which I purchased said it would have some minor marks as being on display but I am disappointed with the amount of scratches and the dent to the outer casing. I haven’t had chance to fit it to my truck yet so I’m now worried as to what kind of state the interior is going to be in. Pictures of the scratches and dent would have nice so I could have seen it. Also not packaged very well and may well of picked up the dent and some scuffs during transit.
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