Direct4x4 Reviews 

344
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I bought side steps for my car from Direct 4x4 and they arrived in a couple of days, are excellent quality and easy to fit. The before and after sales service is second to none and they reply promptly... See more

Rated 3 out of 5 stars

Appreciate the product and the delivery. The issue I have is with the lack of assembly instructions for my particular order. There are no instructions in the box, the online pictures are pretty vague... See more

Rated 5 out of 5 stars

The steps are thick steel and aluminium very easy to fit very strong and robust. The customer services are excellent too they even got back to me on Saturday evening the best steps I have ever fitted... See more

Rated 5 out of 5 stars

The customer service was second to non from the initial telephone call to getting technical advice and booking the car in. The customer service was also brilliant when I took the vehicle in to have t... See more

Company details

  1. Car Accessories Store
  2. Car Leasing Service

Information provided by various external sources

Suppliers of premium quality accessories and custom auto styling upgrades for many 4x4s, SUVs, vans, MPVs, minivans, pickups & off-road vehicles. Break free and have an adventure with our roof tents, awnings and expedition camping gear. Great after-sales service, free UK mainland delivery, full expert fitting service available.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

344 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(344)

45 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service, great product.

Needed to know the height including the roof rack due to a height restriction. Asked a few questions and then made the purchase. Everything fine, delivered quickly and kept updated.

July 25, 2023
Rated 5 out of 5 stars

4x4and there products are great

4x4and there products are great. The problem is they outsourced fitting to a firm called JD Performance, I left Liverpool at 6am got caught in road closures,traffic jams ect I was suppose to get there at 10am but it was 10/20am when I got there. Before I could explain I was greeted with the most foul language because he thought he should have had an apology first, what a piece of nasty work. Please ask if you could avoid JD PERFORMANCE for your fitting at all costs. This review is aimed at JD Performance not 4x4.

July 13, 2023
Unprompted review
Direct4x4 logo

Reply from Direct4x4

Thank you for your frank review. Sorry to hear that you had a bad experience. We will pass this on to the fitting company. -CJ

Rated 5 out of 5 stars

THIS COMPANY ARE TOP NOTCH ! USE THEM

I PURCHASED SOME BENTLEY BENTAGA SIDE STEPS AND THEY WERE SO GOOD I BOUGHT SOME JAGUAR E PACE SIDE STEEPS THIS WEEK. CAME ON TIME EXACTLY AS ADVERTISED LOVELY HONEST PEOPLE. IF YOU ARE LOOKING FOR SOME FOR YOUR SUV? THEN LOOK NO FURTHER THIS IS THE COMPANY TO BUY FROM.

June 14, 2023
Unprompted review
Direct4x4 logo

Reply from Direct4x4

Thanks for the nice words. Great steps for some great cars! :) -CJ

Rated 5 out of 5 stars

Great service

I ordered side steps for my RRS .. 2 days later they arrived .. communication on the fone was outstanding and very helpful ..
5 ***** here all day ..

May 31, 2023
Direct4x4 logo

Reply from Direct4x4

So glad we could help. Enjoy your new steps! :) -CJ

Rated 5 out of 5 stars

Great customer service

Great customer service. Prompt delivery. They don’t overcharge for spare parts and replacements. Great business.

May 31, 2023
Direct4x4 logo

Reply from Direct4x4

Thanks for that! :) -CJ

Rated 5 out of 5 stars

Looks great on My Land Rover D3 easy to…

Looks great on My Land Rover D3 easy to install and set up even on my own I bought the 2Mx2.5M Awning bigger then I thought when opened up. easy to pack alway. Highly recommend very sturdy.

May 26, 2023
Direct4x4 logo

Reply from Direct4x4

Glad you're enjoying your new awning! :) -CJ

Rated 3 out of 5 stars

I understand that the model which I…

I understand that the model which I purchased said it would have some minor marks as being on display but I am disappointed with the amount of scratches and the dent to the outer casing. I haven’t had chance to fit it to my truck yet so I’m now worried as to what kind of state the interior is going to be in. Pictures of the scratches and dent would have nice so I could have seen it. Also not packaged very well and may well of picked up the dent and some scuffs during transit.

May 25, 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look