I think diversion are good at the off the shelf stuff. Anything custom (in my experience a steering wheel) should come with a little bit more information. The product itself seems well built and t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
Diversion specialises in covering both the cosmetic and performance aspects of your car. Our product range goes from simple interior tweaks to full blown exterior kits, performance parts and more! Visit our store (www.diversionstores.com) and find out what we have available for yours now!
Contact info
Unit 5, 154 Pontefract Road, S711HU, Barsnely, United Kingdom
- Sales@diversionstores.com
- www.diversionstores.com
Replied to 22% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Diversion provided me with the best…
Diversion provided me with the best customer service i have ever had - delivery timing was spot on with no hassle and a very welcoming team i can highly recommend, they are full of info and also helped me with parts fitting ⭐️⭐️⭐️⭐️⭐️
Recently purchased some zaero side…
Recently purchased some zaero side skirts for the golf, Would definitely recommend diversion. staff were useful replied to emails very quickly they kept me updated with my order. definitely worth checking out as they have a huge range of stuff for multiple makes and models. All I would say is for people to be mindful that some things might not be in stock as their isn’t a wear house big enough for them to stock everything they sell.
Ordered a carbon fibre steering wheel…
Ordered a carbon fibre steering wheel and a suntrip fitted by diversion, well worth the money all the staff are lovely and happy to help. Would recommend any car enthusiasts to check these guys out as there the best in the buisness!
TERRIBLE EXPERIENCE!
TERRIBLE EXPERIENCE!! I am extremely annoyed and frustrated with the experience I have had ordering from your company! I have placed an order for a key ring on the 23rd of February, It is now the 29th of March and has been over a month waiting for this item. It is utterly unacceptable that it should take over a month to receive an item as small and simple as a key ring, I assure you I will not be ordering from your website again and if I do not receive the item in the next coming days I will be requesting a refund from my bank as I haven’t received anything. If I could give less than 1 star I would!!

Reply from Diversionstores
Perfect service
Products I ordered were spot on come very quickly with high quality packaging will definitely be ordering again.
Amazing service
Amazing service. Went above and beyond when fitting my car parts when a bulb randomly broke in the process. They went out of their way to fix it for me before collection. Very friendly team and would definitely recommend :)
10/10
First time meeting these guys in person at their unit. They are awesome! Normally order on their website and get it shipped to me. Both Andrew & Conner were amazing! Friendly knowledgable guys. 10/10 would definitely recommend
Mia at diversion was super knowledgable…
Mia at diversion was super knowledgable on products and helped me with my new car and modifications for it .
Will use again
Thankyou
Top Quality Product & First Class Service
I have a Z4 M40i and I bought a wind deflector for it that I thought didn’t fit, but after speaking to Mia and receiving a video on fitting I am now exceptionally happy with it. The wind deflector looks amazing and the help and service I received was First Class. Now I want the all round splitters if I can find someone to fit them.
great service
ordered a replacement wing mirror casing for my mercedes and they had the exact same one that i needed. it arrived so quickly and fit like a glove - very impressed. they were also very quick at responding to my emails.
Amazing customer service couldn’t…
Amazing customer service couldn’t recommend these guys enough !!!
Faultless Service
Bought a carbon bonnet, wing mirrors, splitter and indicators from diversion. Came down to have them fitted and cannot fault the team or the products. They were very knowledgeable and professional. Will be ordering from them again.
Quick delivery and great prices
Quick delivery and great prices
Ordered a scorpion cat back and it was delivered in a couple days well packaged and on time.
There’s a few other items I have my eye on, I’ll be buying again soon!
Great store and service
Quick and reliable fittings , parts order quickly , helpful and great customer service
Ordered display button covers for golf…
Ordered display button covers for golf r, the picture advertised shows writing printed on the stickers in white, I received item with cut outs so electric displays can be visible. This does not line up and I have spent all week asking for a solution / refund and they have now stopped responding.
ONLY PAY THIS COMPANY VIA PAYPAL. AT LEAST YOU WILL HAVE SOME RECOURSE.
The companies response below is a total lie. Just goes to show the integrity of this company over £14.88p
I have all emails without reply.
This is also the first time they are saying I purchased an incompatible product. Dont know how that is possible when their web site asks what car you have what year and then displays the compatible results.

Reply from Diversionstores
Good place to buy from
Good place to buy from. Put my first order a not long ago, which arrived yesterday came well packed an protect an both items in great condition. Just put another in for some more things. Trustworthy company as parents have ordered from here before too and its been the same good experience definitely my go to place.
Great service and helpful staff
Have probably spent over £1500 on multiple orders with Diversion and have never been let down. Staff are always helpful and resolve any queries I have had.
Do not use this company I ordered a…
Do not use this company I ordered a pair of paddle extensions which clearly from the pictures you can see, do not fit ,the glue wouldn’t hold, and every time you change gear, the paddle came loose so not fit for purpose I returned them and had to pay £7 in postage for them to only give me a partial refund saying they had checked them and there was nothing up with them , even though they were clearly not fit for purpose, secondly, I ordered the crystal stop start button which came in Chinese packaging so was sent direct from China, not from themselves this also was too big and didn’t fit and I was only given a partial refund. this company is not trustworthy. I’m sends good’s direct from AliExpress only costing a few pounds ,you have been warned, use them at your risk .
I have ordered a few bits from here for…
I have ordered a few bits from here for my polo and never been disappointed with anything, will always recommend too!!!
Good quality, excellent customer service
Ordered for the first time and had issues with LED bulbs and their fitment... Customer service was excellent, even rang me on my mobile. Product quality is superb, I would highly recommend Diversion Automotive.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







