Diversionstores Reviews 297

Fast shipping and good quality products! Highly recommend!

Amazing company been buying off them for a while now never had any issues and if you do have an issue they fix it straight away. There response time is amazing there always happy to help with anything if you ask them all the products are really good quality as well

Made quite a few orders since getting my mk6 polo gti, been kept up to date with what’s happening with my deliveries. When emailing them with questions they answer almost instantly and there customer service was fantastic.

Just got a custom steering wheel put on and it’s the best thing I ever did and thank you for the work they did putting it on for me

Top quality service, top quality product. Came as described and all in good time. Booked in for fitting with little to no wait time and all fitted in the time they said they would. Great costumer service and reply back to any messages in a timely manner. Cheers to everyone at Diversion!!

Quick delivery, well packaged, all items ordered arrived all in good condition, all fitted my vw polo gti very happy with with items bought and I hope to purchase again in the future.

I've placed multiple orders, and everytime it arrives when it's supposed! No issues, great quality products! Also great prices.

I ordered a custom steering wheel and it did take abit longer then I thought but it was well worth the wait , the customer experience was amazing and I would fully recommend ordering from there

Excellent customer service!

I ordered some replacement wing mirror covers because one of them snapped off, the covers were dispatched and delivered promptly and well packaged. Unfortunately one of them was for the mk7.5 golf instead of mk8 but the response and resolution from customer services puts this company above most. I reached out on a Friday and they instantly dispatched the replacement. The courier collected the incorrect item and delivered the correct one on Monday morning, meaning I didn’t need to leave my house to sort out a return, pay anything for the return or be without the replacement whilst a return was sorted. Been a long time since a company made a real effort to help with a mistake like this and it’s testament to a great customer service team.

Nice and easy order that was processed straight away from Diversion, always available to talk through parts and orders, very friendly on their side and makes ordering very easy. The whole image of diversion is fantastic and the customer service is impeccable, and I wish them many many more years in business! Thanks guys

**Responding to reply from Diversion

Should I just post our entire email thread? Funny how my order has been in transit for our 3 weeks and no attempt at delivery has been made and there is no proof of attempt at delivery and you’re entire last response was your not responsible for missed delivery and won’t refund or replace an item you’ve sent, leaving the customer (me) without the item they paid you for!!!

I have reported your company to trading standards with all email threads and dates.

Nice customer service by the way - don’t receive the order I paid for (almost pay 2 months ago) and get called a liar on my review. Awful company. **

Would give no stars if possible. Made an order back in September and still not received it. Reporting them to trading standards. They have taken my money and basically told me that me not receiving my purchase is not their problem and they won’t be sending a replacement not refunding me. Scammers!!!!

Amazing company to deal with! Amazing customer service and happy to assist in anything required! Definitely more orders from them in the future.

Amazing order total custom carbon and yellow steering wheel for the mk3 focus rs yes they take about 6 to 8 weeks depending on the order but 100% worth the wait so much so I have now ordered a custom carbon and purple one for the mk3.5 focus st great company

Bought many items from diversion, amazing customer service and brilliant team who fit my parts! Postage and packaging is top quality and fast, best prices around!

Parts came quick, they fit perfectly and the process was simple and easy, will be using again. Thanks!

My Decat down for my M140i came super fast fits right on the car and does what it says on the tin I definitely will order my next Downpipe though Diversion.

I agree with all the negative reviews on here. So I bought a bulb that said it would fit my car, the person at the company assured me it would fit also. Turns up, even the box says it is the wrong part for the car. Beware this company does not issue refunds - as confirmed when I stated they made the mistake. Please please please use eBay. I’m sure the owner will try to say I’m rude but the facts of the matter is he sold me a dud part.

Avoid this company they got my order wrong as they had sold me something that was not what i ordered and then when i sent it back they had the cheek to charge me 30% of the item as a re stocking fee absolutely disgusting will never use again.

Fantastic customer service, very good at making you spend more money! Great set of lads and always welcoming upon each visit

I ordered some bonnet struts for my seat Leon cupra 280. No hassle at all ordering and quick delivery. Excellent service. The bonnet struts came and was fitted in no time. Perfect fit and easy to follow instructions. Many thanks Arnold ainsworth.