Dixons Estate Agents Reviews 

Poor service.once sale is completed staff become very unhelpful and rude.they also dishonest in their approach.ask me to pay deposit several months before the sale .many to get my deposit only after complaining.overall I had a very bad experience .they knew we were first time buyer at the time.

Would give 0 star if could. This Estate Agents has no idea to sell a property. Four times had to contact them to get the description and price corrected. It was beyond belief how wrong and incompetent they were with the handling of our sale. They put it on the internet to sell without reading what they had actually put and they had put incorrect price twice, probably losing out on a sale. In the end we had to withdraw. There was no apology no response to our numerous emails and texts. Very unprofessional. Wasted months of possible lost sales. Cannot recommend from our view and experience.

I recently dealt with a young lady called Tara from the Dixons office who provided the most efficient and professional service that i have ever experienced with regards to renting a house.
I highly recommend Tara and dixons of lichfields for rentals.

Wow - What an absolute incredible Lettings manager. I cannot thank him enough For his outstanding help from the start. Micheal marketing my property on Monday and had it let within 24hrs very impressive. Coming from an appalling Experience from another local estate agent (Black country homes) I was very anxious about how to move forward but Micheal reassured me And made me realised why they are good at what they do within their field. Michaels team are lucky to have him. Micheal went above and beyond to let my property his actions have shown this. The commutation with Dixons Is first class And they have made me feel at ease with what was a very stressful time. I wouldn’t hesitate in recommending Dixons To anyone in the area. Thank you

I will now tell you my experience regarding this agency.
Husband and I moved in a property in 2020, I was pregnant back then with my first kid. 2 weeks after we moved, the boiler broke. We immediately contacted the agency and let them know, pleas note, a boiler broken is an urgent matter as we had no hot water or heating. They sent a dude that said that thing was older than his kid and he's shocked regarding the state it is in. Well the landlord then asked another guy to come and check it out, dude took 2 more weeks to come and fix it. I spent 3 weeks in total, pregnant and ready to pop, without heating and hot water. Had to boil water on the stove and wash myself like that. We said, whatever, after getting it finally fixed, we minded our own business and didn't bother them with anything else....even started fixing stuff ourselves because we knew we won't get a reply.

Well a month ago, we reported rodents and a leak....a LEAK in one of the bedroom, which again please note it's an urgent matter. Reported both and we are still waiting for a reply. We all left the house to visit parents outside the country and surprise surprise when we came back the whole house was covered in rat/mouse poop and pee. During this time, I kept sending them emails regarding these issue....nothing....they only send back automated messages that "oh we tried to contact landlord" or "we are sorry landlord didn't answer, we'll keep you updated". Right.... When I called the guys on the phone was mocking me that "oh, you guys never seen a rat or had one in the house?". Really? You're telling me, that I should just accept the fact that there is a rodent going crazy in my house and made me throw good food because you couldn't get bothered to bring someone to kill it.... I won't even being the leak in the discussion, when something is labeled as "urgent" and you take over a month to fix that issue...that's not an urgent matter then.

Please avoid this agency, they don't care about you as a tenant and won't help you out with the issues you have. They are very fast to send renewal contracts with 3-4 months before your tenancy contract expires and email you every day until you make up your mind and even call you, but won't do anything if you contact them with a problem.

AVOID AT ALL COSTS! EXTEMELY UNPROFESSIONAL AND BREAK THE LAW
WILL NOT ALLOW YOU TO OFFER ON A HOUSE UNLESS YOU USE THEIR MORTGAGE ADVISOR AND SOLICITOR WHICH IS ILLEGAL
DIXONS WOLVERHAMPTON

I have been very happy with Dixons Lichfield. Marie has supported me and my husband with selling the house the whole way through. She was always there when I had a query and return my calls. When anything needed chasing she has done so. She was making sure that we have as many viewings as possible and when completion kept getting delayed, she ensured to be on the case and chase the chain. Thank you Marie. 😊

I was asked to provide proof of fund before even being able to view a property to buy. When I said I am not happy to do this before viewing the property as I am not sure if I want to place an offer on it yet, my viewing was cancelled. This is such a violation of privacy and lack of professionalism....

Darren & his team have a refreshing honest approach within this current market . In my experience I need honesty, professionalism & a friendly approach. They never fail to perform, what more can one ask from a trusted agent. Many thanks.

Terrible Service. As a landlord I paid for full management but all they did was rent collect & they didn’t do that well, leaving me in arrears. High staff turnover. Poor service level. Contractors they use botch repairs. They price the rent low to get tenants & their fee. I’d question whether the even meet the tenants. AVOID.

I requested a valuation from Dixons Estate Agents and I am very satisfied by their service. Especially, I was served with Lisa who was very helpful and the information she provided was very valuable for me. I honestly advise her.

I have found that Dixsons are not honest when I tried to book a viewing for a property they added on Zoopla on the 10th of February 2022 I asked for a viewing at the same time the property was put on the market they said they will be in touch they will open the viewing next week but to my surprise they phoned me back on the 11th of February the next day and told me that property has been sold but they are still advertising the property for sale I think they are cheating there sellers by selling the property's to the people they know while receiving back handers and not allowing people to view in oder to keep the offers low for there private cliants I would no longer buy or sell a property with Dixsons nor would i use there services as a letting agent they are a very corrupt estate agency.

A huge thankyou and shoutout to Dan At Dixons Solihull who was supportive professional and on the ball with my house move. Highly recommended if youre looking for a smooth house move. Thank you again very much for your excellent service from start to finish.

Would not bother with this estate agent,
Because they never answer phone.

Awful! Wolverhampton branch! They called me to make sure I was still attending my viewing that evening which I said I was very keen and could they send me the application form before going so I could fill it in. They sent me the application form, I viewed the flat and send it back, they didn’t even bother to email me to respond to my emails to say I was unsuccessful. I believe her name was kylie. Very unprofessional

Very good!! They are good professionals.

jade durnall helped us with renting the house from dixon agency in wolverhampton, she was very nice and receptive from start to finish, i recommend with confidence !!

When moving house the estate agents are a very important part of keeping a stress free part of the process. Vicki & Dan at Dixon’s Solihull we both excellent from beginning to end, we couldn’t fault them always professional and friendly with nothing too much trouble. We sold quickly and advised to used their Countrywide Conveyancing services, Simon Owen our solicitor was very efficient and things were dealt with in a timely manner. I would highly recommend them and use again in the future.

I had a viewing booked at 5PM for a property to rent they advertised on Rightmove as fully furnished at £ 725 pcm. At 4:53PM I was already on my way to view the flat, when I got a call from them saying that the price changed because I've asked for the property to be furnished and the new price was £ 800 pcm. Although I told them the property was already advertised as furnished, they even refused to meet me halfway at £ 750 pcm. Unfair trading, utter waste of time, I don't recommend.