Initially bought a visonic powemaster 10 when I got stuck setting up the panel advice was freely give resolving my problems I have added to my system always buying from sapphire I had a key fob... See more
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Purchased a " PowerMaster 33" completely wireless alarm system. I decided to go for a DIY installation. The unit arrived as described "Next day" and was well rapped to protect the components. Fitting... See more
Hi. Realy good communication with them. Quick response. Fast delivery within one day. Low prices compare to another companies Good quality products and low price of shipping. Easly to pay through Pay... See more
I placed an order for delivery to Sweden, unaware of profucts being incompatible with my existing equipment bought in Sweden. Saphire contacted me and informed me of the fact that the products differe... See more
Company details
Information provided by various external sources
Burglar Alarms, CCTV and associated security devices On-line store for Burglar Alarm and Security Equipment. We supply professional-quality security products from the major manufacturers including Visonic and Texecom. Our content-rich website is packed with information relating to the design and installation of security systems aimed at the do-it-yourself installer.
Contact info
24 Sycamore Avenie, WA11 0JP, St Helens, United Kingdom
- 01744604751
- sapphirealarms@yahoo.co.uk
- www.diy-alarms.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Highly recommended
Fast delivery and a good price compared to other alarm maintenance companies.
They also gave me good advice on my current alarm system.
Excellent company
Excellent company. I have been buying from them for quite a few years. All goods were delivered promptly.
Fast delivery
Top class service
Excellent delivery.
as espected :-)
I have twice ordered security alarm…
I have twice ordered security alarm fobs from Sapphire and received them amazingly quickly on both occasions!
Prices excellent too, so TOP company!
Jim Dixon
Good price and fast delivery with no…
Good price and fast delivery with no problems
First class prompt efficient service
First class prompt efficient service, highly recommended
Great service
Great service, good communication and arrived within 3 days. Would use again.
A good service.
A good service, promptly delivered. I like the helpful blog which made the task easy.
Specific requirement
We had a very specific requirement and we found no other suppliers stocking the product. Not used Sapphire previously but the price was very reasonable, shipping very fast and product as described.
Unresponsive
Contacted them for advice and did not receive a response. Would have bought product based on recommendations, but will now look elsewhere.

Reply from Sapphire Alarms Limited
Didn't bother to reply to emails

Reply from Sapphire Alarms Limited
Extension Speaker
Ordered on Saturday arrived the following Tuesday. No problems
Order processed straight away
Order processed straight away. Will definitely be using them again.
A real good help from costomer services…
A real good help from costomer services set up my new system
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