DJC Property Management Limited Reviews 

If I could give a negative rating I would
Absolutely disgusting management company. Its as if they don't even exist, the only thing they do is chase for money and threaten their clients but never step in and do their job which is to MANAGE. Making calls to them every day asking to speak to anyone and every day no one is available. How on earth are you meant to be a property management company when no one is even responding to anyone. 2 years on, absolutely terrible experience

Avoid under all circumstances!

DJC are negligent, non communicative & lack the skills to maintain any building or site.

Getting a response out of them is similar to blood from a stone.

They do not pay contractors, even when us Directors approved the monies.

They instruct contractors and levy charges against the service charge account without approval (they have a few 'contractors' they appear to be in 'bed' with of which they do this with)

They do not act upon maintenance issues which equates to remedials being more and more expensive.

Our lift has been intermittently working for the last 12 months, due to lack of response and maintenance from DJC - multiple persons have been stuck (some for hours)

They were acquired by First Port latter part of 2022 - nothing has improved since, even with assurances from First Port that it would.

Luckily, we managed to cut the contract with them in Feb-23 after years of hell & an extortionate amount of money spent due to their incompetency.

AVOID AT ALL COSTS.

The worst property managers I have ever experienced.
It is nion impossible to get them to respond to an email. When you call the line for your property manager is never available.
As a building manager myself I know time lags can occur but you don’t even get a response its just radio silence. They rely on you not being able to get hold of them and forking out to fix issues yourself irrespective of the service rates you are regularly paying.

A disgrace. DJC ignore calls, do not update residents and offer no resolutions on important issues (but will, of course, chase you for payment). Our building's roof was significantly damaged (collapsed) for the second time A FULL YEAR AGO and nothing has been done to resolve. I've lived here 4 years and have spent 3 years of that in scaffolding. Embarrassing. Looks to be a trend based on all other reviews - it's a wonder they're still in business. Avoid DJC at all costs

One of the worst property management companies in the Uk. They ignore emails about important building issues and simply refuse to engage in communication. It’s a joke that we have to pay for their “service” or lack there of. Avoid if you can!

If I could give no stars I would - I would like to know who runs this awful company - they have no interest in looking after their "tenants" that pay well over the odds to this vile company - our sale was on the brink of collapse because of them and they just did not give a hoot. Paid for a management pack (and what a rip off that is £350!) and they sent out of date paperwork ie insurance certificate dated back in August yet sent the Management Pack in Nov to our solicitor. We chased them for the correct paperwork from Nov. I called, our solicitor called, to no avail with a bog standard "yes when we get it from the Freeholder we will send it to you" but would not tell us who the freeholders were. Yet I made one call and got the Certificate sent to me within 30 seconds. I suggest anyone purchasing a flat or new build check if these people are managing - if so DO NOT BUY. Just check out the reviews - they do not care. FURTHERMORE, SENIOR MANAGEMENT DO NOT RESPOND TO EMAILS OR CALLS - ABSOLUTE AWFUL COMPANY - SHOULD BE CLOSED DOWN

AVOID this company. We have no access to water due to faulty pressure reducing valve in communal riser cupboard. I have support from Affinity that this needs to be dealt by the management company. For over a week we are left with no water and no heating during the coldest months of the year. Despite my lease clearly showing plan of where my property demise ends Property Manager continues to insist it's flat owner's responsibility to fix pipework in communal riser cupboard. Still no resolution reached.

Expert at delaying problems until residents forget and gives up chasing. Also, having an emergency today where a guy is stuck in both broken down lifts (one of the lift had been down for the past 3 months because... Surprise! DJC just doesn't solve problems in time and waits for the unrepairable to happen, then blames it on residents to raise service charge).... The djc emergency line just doesn't work and the management is not there to help residents. Avoid at all cost.

D I S G U S T I N G company. That kind of scam should be illegal but they feel untouchables. But all dear members! Remember!! You still can get rid of them as we did. The best decision we ever made 👍 New management company is muuuuch cheaper and great. DJC is still managing our communal areas because we have some share places with houses but this is next step to get rid of them at all. Really easy process. Just need to have signatures over 50% of flat's owners, past it to solicitors and thay will do all job for you. It cost us 120£ per flat and 6mc of waiting but definitely worth it. Don't waste your time guys for DJC. I believe in Karma....

The most disgusting, useless and rude property management company I had to deal with .WORST EXPERIENCE EVER !!!
I’ve been living for 1 year in my home purchased through Bellway and I have constantly issues with the property management, they literally don’t give a damn about the residents but they want their 2.5k annual fee asap.
Issues that I encounter:
1. Each time I call them I can’t get through to the property manager ( Mutsa Samuwi) , I’m currently waiting for her call back , is been 2 weeks already and her assistant is always rude and very unhelpful when dealing with my queries ( I guess that she forgets that her salary is paid by the residents). I’m always getting told that the property manager is in a meeting.
2. The car park under the building is always full off pigeons poo, including the cars and they don’t seem to do anything about it .
3. I had 2 bikes stolen so far and DJC are asking me £200 Cctv footage.
4. There is no system in place when it comes to parking bays. The parking bays have not been allocated , everyone parks wherever they please , people who are not living in this block are parking their cars here, I’m a resident and sometimes I don’t find any parking bay available for my car. Not to mention that some of my neighbours own 2/3 cars and they park them all here .
5. Many times the lift got broken and it took them over 1 week to get it fixed. For someone who lives at the 4th floor and having to carry a buggy up and down the stairs , is not easy.

Bellway are letting themselves down by having this company DJC representing them. I’m already looking into selling my house due to these issues and definitely not having to deal with either Bellway or DJC.

Advice : DO NOT USE DJC PROPERTY MANAGEMENT. IS THE WORST COMPANY EVER.

I wish I could give you 0 stars.. unfortunately I don’t have this option. You are a disgrace of a company , a rip off .

I cannot understand why Redrow has decided to use this company to “manage” our property. DJC takes your money and then does absolutely nothing. Dealing with them has by far been the most frustrating thing I’ve done this year.

This company charges extraordinarily high management fees but ended up mostly not doing anything. They would force all occupants in the building to move to paperless billing otherwise they would charge ridiculously high prices for mailing. Then when they send out invoices on the portal, they just say in their email that you get a message rather than specifically there is an invoice to pay so the due date would go unnoticed by the residents. They would never try to call to chase or remind you and instead when it becomes overdue, send you a penalty demand letter.
Avoid this by all costs, our building is trying to replace this firm.

And yes they charge £200 for retrieving CCTV footage even it was for the general safety concerns raised by residents. Police also requested the CCTV footage for their investigation pertaining residents' safett concerns but DJC would not release unless we agree to paying £200 per footage....

DJC are quite possibly the worst building management company in existence in the UK.

If you are looking to buy a property that is/will be managed by DJC (Bellway use them a lot), I would highly recommend you don’t.

If you are mid way through buying a property that will be managed by DJC, I would advise you reconsider.

9 months of problems with DJC has been horrific. Watching £200+ a month leave the bank account to them is truly disgusting.

The issues so far:
- Main front door doesn’t close - parcels have been stolen
- Bin store door doesn’t close
- Bike store door doesn’t close - bikes have been stolen (£10k+ worth)
- Basement car garage is flooding
- Rear entrance is flooding, warping the tiles inside which now means the back door also doesn’t close, assisting those stealing the parcels
- Not enough bins in the bin store which means residents are paying for a 3rd party organised by DJC to come and collect rubbish. 1 mixed recycling bin for 50 flats collected every other week.
- DJC has failed to engage with the council around bin collections and so the bins are not collected very often.

I don’t know how many times I have called and emailed them. Most of the time they don’t respond, and the times that they do reply they just make empty promises to fix the issues raised. No issues raised have been fixed, at all.

Trying to raise an official complaint with them is just a complex convoluted process designed to make you just give up trying.

If I could give them 0 stars I would. 1 start is far too generous.

Just terrible.

We have CCTV system installed . There are some issues with stolen parcels and DJC want to charge us £200 to have access to CCTV recording

Don't action problems and just end up leaving you in a holding queue where you're constantly chasing.

Waste of money, time, and shocked they are still operating.

Worst management company I have come across in my life. This company is a complete joke. They don't even have enough staff to cover a big development and yet take the contract. This company will completely ignore your questions and if you are lucky then you will receive a diplomatic answer and nothing related to the questions you asked. Most of the exit doors are not closing properly. Lifts are not serviced regularly and not even connected to the emergency number in case if you get stuck. Have been asking for the accounts since 1.5 yrs and still no answer and on top of that they still demand for the service charge. It doesn't over 2 years to show the correct funds spent on the whole property. If not paid on time then they start threatening with legal action. Very very poor management company. Myblockman not allowing me to log in and no answer from them for more than a week. They are master in ruining your property.... Your bad reviews says it all......

The worst company on earth! Never cut the grass for 6 months and took the money, whole estate looks terrible! No pest control then say once area cleared we look into putting it there, but this was cleared a month ago? What are we actually paying for???? Now the area we paying for apparently isn’t theirs to cut?? But they spoke on phone to me before the new manager came in and apologised for not cutting grass! Adds £30 admjn fee on for late payment but we was waiting because in the process of sorting out? and new manager was appointed but apparently it’s our fault because it’s on my block man! Don’t have my Blockman? And it’s on my record? They saying they looking into other contractors apparently ??? Surely there has to be some understanding because they have walked round trying to sort out whose areas are whose? House builder? Council? Djc? No one knows but it’s all on my Blockman that I don’t have ?? 😡 one star is not what I want on here it’s none

Found our gutter pipe dislodged, e-mailed DJC who very quickly passed this onto the right department who in turn phoned us to arrange a suitable time for repair. This was completed to our satisfaction within a couple of days. Excellent communication & great service!