DJ Deals UK Reviews 

4,898
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 180 reviews, reviewers overwhelmingly had a great experience with this company. People consistently highlight the remarkably fast next-day delivery times, exceptional overall product quality, and a very dedicated support team that responds promptly to all customer inquiries. Consumers genuinely appreciate the smooth online ordering experience, sturdy protective packaging, and the lovely unexpected surprise treats included inside their parcel boxes. Some reviewers were not happy with occasional shipping delays, tracking challenges, and logistical problems caused by external courier services used for delivery. A few customers also mentioned experiencing inconveniences with late arrivals, missing small components, or having to coordinate rescheduled drop-offs due to transit issues.

What people talk about most

Delivery service

Consumers find delivery_service to be positive, highlighting fast shipping and items arriving safely.... See more

Product

People report overwhelmingly positive experiences with the products, highlighting great overall quality and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the helpful, efficient, and reliable... See more

Order

Customers report great satisfaction with the online ordering process, noting that transactions are extremely... See more

Customer service

Reviewers express high satisfaction and positive feedback about customer service. Consumers frequently... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The team at Dj Deals couldn’t do enough to help me. From initial product information to staying in touch with me throughout the whole delivery process to make sure I receive my kit. Would highly rec... See more

Rated 5 out of 5 stars

Great service, very knowledgeable. Only comments would be the courier company you use, like others, who have reported issues. totally not DJ Deals fault but I have had multiple issues with DPD (on s... See more

Rated 5 out of 5 stars

Very helpful, quick delivery and had a variety of different deals on. I Advice people to do there own homework before purchasing decks I.e beginners etc. But this company has all ranges and quality br... See more

Rated 5 out of 5 stars

Excellent service all round. The website was easy to use and the deals were great. I purchased a bundle and an additional bit of kit. I called to see if I could collect but they were being sent from a... See more



Company details

  1. DJ Supply Store
  2. Audio Visual Equipment Supplier
  3. Music Store
  4. Stage Lighting Equipment Supplier

Information provided by various external sources

Welcome to www.djdeals.co.uk! We supply premium DJ, pro audio, and lighting throughout the UK and Europe at the very best prices. With extensive stock holdings, highly knowledgeable and unbiased staff, we believe we offer the best retail services in our sector.

DJ Deals

Written by the company

Excellent delivery service
With high supplies of all premium products you'll find that we rarely go out of stock. We offer free next day UK delivery services on all of our products priced over £50.00. This service comes with a text/email alert system that sends you a one hour window for delivery on the morning of the day of delivery.
We're committed to our customers
Our patient and knowledgeable team are on hand to help you with any technical issues that you encounter. We guarantee that any issue to arise from a product purchased from us that's still in its warranty period will be dealt with swiftly and to customer satisfaction. In the rare event that you receive a faulty item we will be able to courier an advanced replacement straight to you for the following day!
Multiple payment options
We accept all major debit and credit cards, Paypal, Finance and Bank transfers. Finance is available on all purchases of £250 or more. You can apply online or over the phone– its quick, easy and you'll get a prompt decision.

Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(4,898)

179 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Helpful advice on the phone and they even contacted a supplier to source the exact make/model I wanted, everything arriving with me the next day, and competitive pricing too.

March 3, 2026
Rated 5 out of 5 stars

Excellent 👍 thank you

Excellent 👍 thanks

February 24, 2026
DJ Deals UK logo

Reply from DJ Deals UK

Hi,

We see that your order was delivered OK. Do you need any help with it?

Best regards,
DJ Deals

Rated 3 out of 5 stars

Parcel left on street side in a non safe space

The service directly from DJ deals was prompt and clear. Unfortunately I was let down when I found my parcel left in the rain in front of my house on the street. I've yet to open the package yet as it is a gift but will not be happy if it is damaged inside.

February 26, 2026
DJ Deals UK logo

Reply from DJ Deals UK

Hi,

Thank you for your review. We are a little confused though as we have a clear photograph of your neighbour accepting the delivery on your behalf. The photo shows the box being held in her hands. We are really sorry if she then chose to leave it on your doorstep but we cannot really hold our courier responsible for that. We are pleased to confirm that the outer packaging is a thick double walled cardboard box and we are confident it would protect against all but the heaviest of water damage. Even though our courier is not to blame in this instance, we would be happy to swap the unit if there is any damage to product.

Thanks again for your purchase.

Best regards,
Kieron

Rated 3 out of 5 stars

Purchase was good finding it hard to…

Purchase was good finding it hard to work it an get sound with a mobile phone

February 25, 2026
DJ Deals UK logo

Reply from DJ Deals UK

Hi,

Thanks for your feedback. You should find the answers you are looking for in the setup guide link in your order confirmation. If you are still struggling then feel free to call or send us an email and I'm sure we can get you going in no time.

Best regards,
Kieron

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