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Dmvans Reviews 

253
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TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being helpful, friendly, and professional, making the buying process easy and pleasant. Many people highlight the exceptional service and customer support, noting efficiency, clear communication, and a smooth overall experience. Reviewers also appreciate the competitive and fair pricing, often finding good deals on their purchases. However, some customers reported dissatisfaction with the product, specifically vans having undisclosed damages or mechanical issues shortly after purchase. These reviewers also mentioned issues with descriptions not matching the actual vehicle condition and perceived unhelpful or rude interactions when problems were raised.

What people talk about most

Staff

People report positive experiences with staff, often highlighting their helpfulness, professionalism, and... See more

Service

Customers consistently note positive experiences with service, often highlighting the efficiency and... See more

Product

Customers had ambiguous experiences with the product, with some expressing satisfaction with their new vans,... See more

Price

Clients share positive opinions on price, with many reviewers finding prices to be fair and competitive, even... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the efficient, professional, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had to sell a Transit van for a friend who had a life changing accident,called in to DMVANS Nr Great Missenden spoke to Shan and he arranged 2 employees to come and view it.It was test driven photos t... See more

Rated 5 out of 5 stars

I dealt with Chris while looking for an electric van. He was really friendly and personable and a pleasure to deal with. Ended up finding the perfect van at the right price point and the whole buying... See more

Rated 5 out of 5 stars

The Van was a really good deal to be honest. But there was a small issue that came up in the days after purchase. The customer service to remedy it was really good and the issue has been sorted to a h... See more

Rated 5 out of 5 stars

The guys here were amazing!! Honestly they went above and beyond to help us. Would highly recommend. Very competitive prices we travelled over 70 miles just to buy from them!!! Van is just what we be... See more

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

253 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 28% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(253)

60 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Amazing service!!

Amazing service!!! I’ve been looking for a van for my new business and I’ve been struggling to find the right one and then Chris came along and really helped out. I’ve got myself a new van!

March 27, 2024
Unprompted review
Rated 5 out of 5 stars

Friendly

Friendly, knowledgeable staff. My new van was cleaned thoroughly inside and out before I was given it. They repaired any issues and topped up the MOT. I would highly recommend DM vans if your looking for a van at a reasonable price

March 22, 2024
Unprompted review
Rated 1 out of 5 stars

STAY WELL CLEAR !!!

Purchased vehicle back in May . Within a week the vehicle had issues. In the end had to put vehicle into main dealership for a diagnostic report only to find the VIN Number was not the correct VIN Number as on vehicle. As I am paying finance on a vehicle that is not road worthy and they will not respond to finance company as I want a refund and return the pile of crap I been sold. They are scammers

May 5, 2023
Unprompted review
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Reply from Dmvans

Hello, your vehicle had 3 months warranty from time of sale, The Vehicles in question was bought from Reputed Online Auction and your finance company was provided with the details for them to confirm the VIN number. there is no dispute from your finance company regrading the VIN number.

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