Excellent tastes and machine convenience. Only problem is there's lately just too much choice of flavours - while my old favourites seem to be discontinued! I don't find the new ones to be any be... See more
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Coffee is good and pods easily available. However, a lot of the servings are very small and the pods are very drippy compared to my last brand. If you like to do the right thing and recycle used po... See more
I have always enjoyed the Nescape Dulco range especially the decaf cafe aulait, but I have had to stop buying them know as they have become far too expensive. I can buy a large jar of instant coffee... See more
Company replied
I love my machine and the coffee and I order regularly. However, they send you vouchers for discounts eg10%/15.% off your order which sounds great BUT you have to buy a certain size box only to get th... See more
Company details
Written by the company
With over 50 different varieties, discover coffee-shop quality coffee in the comfort of your home at the simple touch of a button.
Contact info
Haxby Road, YO91 1XY, York, United Kingdom
- 0800 707 6066
- dolcegustoCESmailbox@uk.nestle.com
- www.dolce-gusto.co.uk
3.3
Average
1K reviews
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Hasn’t replied to negative reviews
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Always a great range of products…
Always a great range of products available.
Easy ordering process
Reliable delivery time
Well packaged
March 18, 2024
I dont drink coffee but my husband does…
I dont drink coffee but my husband does so he relies on me buying .he is always using the coffee .
April 25, 2024
Several of the items that I regularly…
Several of the items that I regularly purchased are no longer available and the monthly order that I used was suspended for far to long. It is now more convenient to purchase from Amazon
April 25, 2024
Reply from NESCAFÉ Dolce Gusto UK
We are sorry to hear of your disappointment, the decision to withdraw pods is not one we take lightly.
If you are subscribed to updates on www.dolce-gusto.co.uk you will be first to hear of any new pods, promotions and offers.
Just love the freshness of the coffee
April 25, 2024
Too much choice
Excellent tastes and machine convenience.
Only problem is there's lately just too much choice of flavours - while my old favourites seem to be discontinued!
I don't find the new ones to be any better- and am really missing those I'd originally enjoyed, and had associated with the special Dolce Gusto experience.
That identity gets lost, as you keep changing what's already great.
All the new ones are just like any other good coffee. Nothing special. "If it aint broke, don't fix it!
Bring back the originals PLEASE!
April 25, 2024
The product is excellent and services…
The product is excellent and services is quick when you order more coffee.
February 22, 2024
My nescafe Dolce Gusto review
I have been using Nescafe Dolce Gusto for a few years it is easy to order and items are usually delivered fairly quickly and customers do get good value for money and service They also offer descaling products and recycling bags for pods to be recycled via being picked up or returned to the manufacturers
April 24, 2024
Because of banking error my recent…
Because of banking error my recent payment was not accepted.this after several years of ordering from you.
April 10, 2024
Reply from NESCAFÉ Dolce Gusto UK
We are sorry to hear you have expreienced this issue. We have contacted you directly in regard to this.
More Decaf Options
More Decaf options as I have acid reflux and dietary requirements so I can’t drink caffeinated very often. So I would love to see more decaf options for the likes of cappuccino, latte, mocha etc as these are the main coffees I drink, but are the most popular. Of the options I have tried and that is available to me. In my opinion the decaf americano is really not to my taste as there’s no milk obviously and I have to add my own. Then the the cafe au lait option is a little bit better, but still not to my taste. It’s not a cappuccino!!!
More and more people would love to see a better choice when it comes to decaf for many reasons not just mine. Please please look at this.
April 24, 2024
Reply from NESCAFÉ Dolce Gusto UK
We currently offer Americano Decaf, Café au Lait Decaf, Espresso Decaf and Lungo Decaf.
You can view our decaffeinated range at www.dolce-gusto.co.uk/coffee-pods/decaf-drinks
We will be sure to share your comments with the rest of our team that you would like to see more decaffeinated varieties available in the near future.
Reply from NESCAFÉ Dolce Gusto UK
You can recycle your pods via our Podback service, you can find out all the details here: https://www.dolce-gusto.co.uk/recycling
love the large selection
I love the large selection of drinks, my favorite being Americano Intenso and all quick and easy to make.
April 24, 2024
Good coffee including decaff range
April 24, 2024
would have been 5 star but i have had…Pop goes the Pod
would have been 5 star but i have had a few pods that didnt pop and the pressure built up inside
April 3, 2024
Reply from NESCAFÉ Dolce Gusto UK
We are sorry to hear about this issue with your pods. We have contacted you directly in regard to this.
Disappointed to lose a good tasting non bitter coffee
I loved the new Americano Intenso when it was intensity 9, and likened it to a past favourite Americano Bold Morning. This was very quickly changed to a level 8 intensity and became yet another bitter tasting coffee. I find the normal Americano has a similar flavour and as I only drink black coffee I am now left with a Dolce Gusto machine with no Dolce Gusto coffee I like.
April 2, 2024
Reply from NESCAFÉ Dolce Gusto UK
We are sorry to hear you do not like the changes we have made to Americano Intenso. We will contact you directly in regard to this.
V clear good product,
April 24, 2024
Love ny Coffee Pod's …
Enjoy the choice of flavours and great to have them all on hand to drink at home.
April 24, 2024
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