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Rated 1 out of 5 stars

This company is trash and the biggest scam I've ever met. I ordered a watch back in OCTOBER 2020 and till this day I have not received the watch or an email indicting it's been "shipped". I've reached... See more

Rated 1 out of 5 stars

I ordered a watch in December 2019 and they said they having an issue with US Post for my delivery. and then I cancelled my order on February (also got a text said: i've been refunded.) But I have no... See more

Rated 3 out of 5 stars

On the 7th of Jan, I made a purchase on one of the gold watches that were on sale. To caveat, I understand that the current climate is extremely challenging for both consumers and brands. However, t... See more

Rated 1 out of 5 stars

I ordered a watch back in April 2020 and they said that due to COVID-19, their factories are closed which I can understand. After half a year, I still didn't receive my watch. I requested for them to... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

A contemporary watch company for him and her, bridging the gap between lifestyle and luxury.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

124 reviews

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Rated 1 out of 5 stars

Very bad customer service, DO NOT BUY

I have ordered a watch for my friend (supposed to be a gift) on June 2019, she received it 2 days ago in a bubble bag not even a case but a bubble bag after 5 months of delay. Despite our various emails, request for refund, getting in touch with the founder.....This issue is just worst than ever.

Honestly, this is so disappointing that I have no words !!!

November 22, 2019
Rated 5 out of 5 stars

TLDR: Excellent Product

Excellent product that’s exceptionally well-designed. What really sets it apart from the competition however is that it's backed out outstanding customer care!

November 2, 2019
Unprompted review
Rated 5 out of 5 stars

Premium Products + Top-tier Customer Service

This is my second Domeni watch and probably not my last. Without question, a quality and unique design that stands the test of time.

I had an issue going out of town, and their customer service quickly responded to inquiry and allowed me to update my address to a safe location. Talk about premium products and customer communication!

October 22, 2019
Unprompted review
Rated 5 out of 5 stars

I got this watch as a graduation…

I got this watch as a graduation present for my friend. First, I must commend the superb customer service they have. I ordered the rose gold/leather watch and then changed my mind about the color. I emailed them and received a response in less than half a day. I asked for a different color. No problem! No hassle. Unfortunately it took quite a bit of time to get to me but they kept me updated and assured me of it's safe arrival. Overall, great experience and my friend LOVES the watch.

May 28, 2019
Unprompted review
Rated 5 out of 5 stars

I’ll always buy this watch before a Rolex.

I’ve been buying watches from this company since they first appeared on Kickstart in 2013/2014 and I instantly knew I’d be a big fan of their watches to come.

I love the mesh band, I’ve been dying to find this style band for watches, and add that along with their sleek, crisp, simple design these are great watches to put the finishing touch on any outfit. Whether that be going to the Casino, to work, out to dinner, or just getting groceries these watches are a great way to bring it all together.

I specifically love wearing the Gold mesh band with either the black face dial or white face dial. They complement a dark colored or light colored outfit amazingly no matter what the colors are.

I love that the watches are Swiss movement, water proof, and very light, as well as easy to interact with in terms of switching the clasp to fit any size wrist.

I’m pretty rough with these watches sometimes when I go downtown and party. I’ve broken two but - that is not at all due to the material they use to make the watch - I am pretty intoxicated at that point and my wrist is slamming into something at the moment or what have you.

That being said being a - loyal - customer gets the costumer far with this company. I won’t say exactly what that is because...

Sometimes you got to invest in something and pay the price before you are rewarded; without knowing what the reward will be.

This company has rewarded me for being a loyal customer when I break my watches.

March 5, 2019
Unprompted review

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